Almyta Control System vs Orderhive

Likelihood to Recommend

If you are looking for a one-stop solution, or you can easily migrate to one system, then I'd recommend Almyta. I would say and have heard it is much more beneficial when you just go all in. If you have a lot of organizing to do, it's a very useful one-stop tool for inventory solutions, purchasing, etc...

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Verified User

Team Lead in Sales

Staffing and Recruiting Company, 11-50 employees

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Their promises are empty and not kept. Their customer service is arrogant, rude and totally unhelpful. We paid $5000 up-front for a system that was going to automate our processes and save us lots of time, in fact, has been the total opposite, it has consumed ridiculous amounts of our time dealing them to get any sort of basic functions working while being abused by their "customer service". Now after 4 months some basic functions work but none of the time-saving automation works, they REFUSE to refund our money and continue to be unhelpful, rude and abusive

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Martin Trygve Olsen

Managing Director

Aussie Surf ProductsConsumer Goods, 1-10 employees

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Pros

Good customization.
Intuitive to use.

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Verified User

Team Lead in Sales

Staffing and Recruiting Company, 11-50 employees

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Around 18 months ago I started conversations with Orderhive as a potential vendor to run a large portion of our ecommerce business. It seemed promising, and the idea that the Plus (now called Enterprise) solution was customisable was the reason I decided to select Orderhive.
There was a significant amount of due-diligence from my end. It took me around 6 months to get my head around what features the software currently had, and what we would need to have Orderhive complete as a customisation.
This in itself was also quite a bit of work - there were a number of revisions to the contract documents, created by a non-technical sales representative. My concerns started around this point when I was unable to speak with a technical representative to discuss, in more detail, how each feature would work.

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Myles Condon

Ecommerce Consultant

buiiltRetail, 1-10 employees

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Cons

Sometimes troubleshooting is cumbersome.
Forecasting seems to have a few bugs.

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Verified User

Team Lead in Sales

Staffing and Recruiting Company, 11-50 employees

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Customer service is the worst we have ever experienced.
Completing promises.
Doing tasks on time.
Providing software that functions as promised.
Extremely poor onboard training (impatient and arrogant).

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Martin Trygve Olsen

Managing Director

Aussie Surf ProductsConsumer Goods, 1-10 employees

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Usability

No score

No answers yet

No answers on this topic

Orderhive 1.0

Based on 1 answer

Extremely poor, it is not a user-friendly automated time-saving system like what was promised. It is clunky and the development team is slow and creating very poor and unreliable results.

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Martin Trygve Olsen

Managing Director

Aussie Surf ProductsConsumer Goods, 1-10 employees

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Support Rating

Almyta Control System 9.0

Based on 2 answers

Their customer support people are very detail-oriented and helpful. I talk to them more than I would like, but they do a great job. Sometimes with software, the customer support can be very stuffy, but these guys are pretty committed to customer service and I appreciate that. They typically can solve an issue within 15-30 minutes.

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Verified User

Team Lead in Sales

Staffing and Recruiting Company, 11-50 employees

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Orderhive 1.0

Based on 1 answer

The worst I have ever experienced, they are arrogant, rude and often abusive. They then blame us when we get angry due to the poor quality of the product and the extremely bad customer service.

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Martin Trygve Olsen

Managing Director

Aussie Surf ProductsConsumer Goods, 1-10 employees

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Alternatives Considered

IBM Order Management is a good product but is on the expensive side. Additionally, I like to use MacOS and Almyta Control Systems is a little easy to use on a Mac. Almyta also has a broader range of support products. Personally, I really prefer Almyta's customer support and find them very helpful and responsive.

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Verified User

Team Lead in Sales

Staffing and Recruiting Company, 11-50 employees

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Orderhive attempts to do too many features, and each of those features is totally underdeveloped. The reason for choosing the Orderhive plus/enterprise solution in the first place, was so that we would be able to strengthen these features in our custom implementation, as well as additional custom business processes. Unfortunately, since Orderhive has been unable to deliver on this, the entire effort has been a loss.

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Myles Condon

Ecommerce Consultant

buiiltRetail, 1-10 employees

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Return on Investment

Helped increase efficiency by 15% in 2019.
Is streamlining internal communication.

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Verified User

Team Lead in Sales

Staffing and Recruiting Company, 11-50 employees

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There has been a negative ROI in this case. Not only have we paid a deposit toward the customisation of our orderhive implementation, there has also been a massive sunk cost of approximately 18 months of my time and effort.

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Myles Condon

Ecommerce Consultant

buiiltRetail, 1-10 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

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Almyta Control System Editions & Modules

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Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Orderhive Editions & Modules

Modules

Starter	$20¹
Standard	$40¹
Premium	$90

Other

Additional Pricing Details

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Almyta Control System vs Orderhive