What users are saying about

Aloha POS

15 Ratings
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Score 8.4 out of 101

Netsuite SuiteCommerce

10 Ratings
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Score 5.6 out of 101

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Likelihood to Recommend

Aloha POS

In a fast-paced, high-volume environment, this simple POS is a perfect solution to completing sales transactions. However, for establishments that would like to truly customize what their staff is seeing and ringing in, and what the guests are seeing when receipts are printed, this POS does leave something to be desired.
Cameron Steele profile photo

Netsuite SuiteCommerce

For a larger multinational company, I would have a much lower rating. Especially with the ownership by Oracle it seems likely that the product will become more focused on smaller companies. For companies with less than a few hundred million of revenue or US only organisations, the ease of use and attractiveness of the interface will appeal to the finance community, and the manual effort will be more expected.
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Feature Rating Comparison

Online Storefront

Aloha POS
Netsuite SuiteCommerce
7.1
Product catalog & listings
Aloha POS
Netsuite SuiteCommerce
6.9
Product management
Aloha POS
Netsuite SuiteCommerce
7.9
Product variations
Aloha POS
Netsuite SuiteCommerce
5.0
Website integration
Aloha POS
Netsuite SuiteCommerce
8.0
Visual customization
Aloha POS
Netsuite SuiteCommerce
7.9

Online Shopping Cart

Aloha POS
Netsuite SuiteCommerce
9.0
Checkout user experience
Aloha POS
Netsuite SuiteCommerce
9.0

Online Payment System

Aloha POS
Netsuite SuiteCommerce
9.0
eCommerce security
Aloha POS
Netsuite SuiteCommerce
9.0

eCommerce Business Management

Aloha POS
Netsuite SuiteCommerce
9.7
Order processing
Aloha POS
Netsuite SuiteCommerce
10.0
Inventory management
Aloha POS
Netsuite SuiteCommerce
10.0
Shipping
Aloha POS
Netsuite SuiteCommerce
9.0

Pros

  • Extremely user-friendly. The layout and simplicity of the program made for fast, accurate transactions. This was an easy system to learn for all of our users and made training a much more streamlined process.
  • Versatility - even in the largest of transactions, my options for payment were wide-ranging (from charging to house accounts to accepting check, cash, or card). My ability to update price keys and users was extremely helpful where other systems have proven to be difficult to navigate.
  • Great support. As we transitioned to newer versions of Aloha, we always had a great line of communication with customer support, and fast, friendly service.
Cameron Steele profile photo
  • Reporting, able to pull accurate detailed data.
  • Different departments are able to create searches to pull the data they need.
  • Teams are able to have different roles to see only the data they need.
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Cons

  • Clunky
  • Outdated
  • Reporting functionality is limited.
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  • Updating currency pricing in NetSuite is time consuming. Would help if you could put in the Euro price and have the rest of the currencies work of the Euro.
  • It can be overwhelming to learn for a beginner.
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Alternatives Considered

The simplicity of Aloha is something that I will always speak highly of - Conqueror cannot compare in that regard. However, Conqueror is something that was designed as an all-in-one system for bowling, food and beverage, and many other things. The fact that it is all-encompassing, and is very easy to customize, sets it apart from Aloha in the environment I am currently in. I love the functionality of Aloha, and believe it is a much better training tool than anything else I have used.
Cameron Steele profile photo
The business had prior experience of SAP R/3 and NetSuite. The ease of use of NetSuite was a clear preference over the less intuitive and more rigid SAP
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Return on Investment

  • This was used in a large company, so the ability to use the same POS throughout the company surely saved money, and allowed the company to be fully aware of forthcoming updates.
  • The primary use was in a traditional restaurant setting, and I still have not found a more cost-effective POS system, that is this user-friendly.
  • The ability to track our sales and labor numbers on the back end was invaluable in running a smart and responsible business.
Cameron Steele profile photo
  • Limit to creating new promotions website.
  • Deleting old or incorrect inventory can cause issues later on.
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Pricing Details

Aloha POS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Netsuite SuiteCommerce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details