What users are saying about
21 Ratings
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Score 7.9 out of 101
14 Ratings
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Score 5.4 out of 101

Likelihood to Recommend

Aloha POS

Aloha POS is well suited for any kind of full-service restaurant, from high volume establishments to low volume, intimate fine dining settings. The universality to the system makes it an asset for any operation. I don't see much need for Aloha POS when it comes to fast casual, or fast food establishments, as Aloha POS is geared more toward constant communication and planning between the front of house service and back of house prep. For counter service, I believe this would be underutilized, and these establishments would be fine with a simpler service.
Daniel Csolak profile photo

Netsuite SuiteCommerce

For a larger multinational company, I would have a much lower rating. Especially with the ownership by Oracle it seems likely that the product will become more focused on smaller companies. For companies with less than a few hundred million of revenue or US only organisations, the ease of use and attractiveness of the interface will appeal to the finance community, and the manual effort will be more expected.
No photo available

Feature Rating Comparison

Online Storefront

Aloha POS
Netsuite SuiteCommerce
7.1
Product catalog & listings
Aloha POS
Netsuite SuiteCommerce
6.9
Product management
Aloha POS
Netsuite SuiteCommerce
7.9
Product variations
Aloha POS
Netsuite SuiteCommerce
5.0
Website integration
Aloha POS
Netsuite SuiteCommerce
8.0
Visual customization
Aloha POS
Netsuite SuiteCommerce
7.9

Online Shopping Cart

Aloha POS
Netsuite SuiteCommerce
9.0
Checkout user experience
Aloha POS
Netsuite SuiteCommerce
9.0

Online Payment System

Aloha POS
Netsuite SuiteCommerce
9.0
eCommerce security
Aloha POS
Netsuite SuiteCommerce
9.0

eCommerce Business Management

Aloha POS
Netsuite SuiteCommerce
9.7
Order processing
Aloha POS
Netsuite SuiteCommerce
10.0
Inventory management
Aloha POS
Netsuite SuiteCommerce
10.0
Shipping
Aloha POS
Netsuite SuiteCommerce
9.0

Pros

Aloha POS

  • Extremely user-friendly. The layout and simplicity of the program made for fast, accurate transactions. This was an easy system to learn for all of our users and made training a much more streamlined process.
  • Versatility - even in the largest of transactions, my options for payment were wide-ranging (from charging to house accounts to accepting check, cash, or card). My ability to update price keys and users was extremely helpful where other systems have proven to be difficult to navigate.
  • Great support. As we transitioned to newer versions of Aloha, we always had a great line of communication with customer support, and fast, friendly service.
Cameron Steele profile photo

Netsuite SuiteCommerce

  • Reporting, able to pull accurate detailed data.
  • Different departments are able to create searches to pull the data they need.
  • Teams are able to have different roles to see only the data they need.
No photo available

Cons

Aloha POS

  • Honestly, I have yet to have an issue with any of the functions of Aloha. The only thing that was a little complex was the end-of-day functions, (as we were a 24-hr casino) as if there were any open items, it would just auto-close these and that could get a little troublesome if I was behind in closing out checks. But I am not entirely sure if that was related to how our company itself was set up to run, not the actual Software.
NAKIA EPLEY profile photo

Netsuite SuiteCommerce

  • Customizing the invoices and purchase orders is very frustrating and not at all intuitive.
  • One set of books for multiple currencies can be made more simple.
  • Needs to expand accessibility to external input.
No photo available

Alternatives Considered

Aloha POS

There is no comparison. Aloha is way better in every aspect.
David Hillebrand profile photo

Netsuite SuiteCommerce

The business had prior experience of SAP R/3 and NetSuite. The ease of use of NetSuite was a clear preference over the less intuitive and more rigid SAP
No photo available

Return on Investment

Aloha POS

  • Positive: Assists in inventory tracking through sales.
  • Positive: Quick closeout option. Our business operates on a timed experience and the quick closeout option helps us get checkouts to guests quicker during tight turnovers.
No photo available

Netsuite SuiteCommerce

  • Limit to creating new promotions website.
  • Deleting old or incorrect inventory can cause issues later on.
No photo available

Pricing Details

Aloha POS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Netsuite SuiteCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Aloha POS
9.7
Netsuite SuiteCommerce
6.0

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