What users are saying about

Aloha POS

15 Ratings

Square POS

32 Ratings

Aloha POS

15 Ratings
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Score 8.4 out of 101

Square POS

32 Ratings
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Score 8.9 out of 101

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Likelihood to Recommend

Aloha POS

In a fast-paced, high-volume environment, this simple POS is a perfect solution to completing sales transactions. However, for establishments that would like to truly customize what their staff is seeing and ringing in, and what the guests are seeing when receipts are printed, this POS does leave something to be desired.
Cameron Steele profile photo

Square POS

Square POS is an excellent resource for small and medium-sized organizations alike. This software even works across multiple locations, organizing transactions by location!
Kalyn Hoffman profile photo

Pros

  • Extremely user-friendly. The layout and simplicity of the program made for fast, accurate transactions. This was an easy system to learn for all of our users and made training a much more streamlined process.
  • Versatility - even in the largest of transactions, my options for payment were wide-ranging (from charging to house accounts to accepting check, cash, or card). My ability to update price keys and users was extremely helpful where other systems have proven to be difficult to navigate.
  • Great support. As we transitioned to newer versions of Aloha, we always had a great line of communication with customer support, and fast, friendly service.
Cameron Steele profile photo
  • The interface is clean and easy to use for both retailers and the customers. Simple instructions and prompts lead the customer through the transaction, and a receipt can be emailed or texted at the end. At the end of the day, or week, or month, it is easy to track what sold, and in what quantities, and total sales.
  • Once a customer pays with Square POS (even with another retailer) their email/phone info can be saved for future use, making transactions even quicker. It is easy to apply discounts or change tax settings for another location. Customers can split transactions (say two people each want to pay half) with ease. While not ideal, the ability to take payment offline can be helpful at times if service is poor.
  • The ability to manage inventory on the app is very helpful as well. Knowing what the best-sellers are as well as what stock levels are low is very important for a business.
  • The transaction fees are very comparable to competitors.
Mary Bradley profile photo

Cons

  • Customizing receipt settings, such as messages to be printed on receipts, seemed to be one feature that was lacking throughout the time that I used Aloha.
  • A more detailed error message that does not simply provide a code, but also potential troubleshooting tips or a general category under which the error falls.
  • The Aloha server was frequently down at a couple of our locations for the entirety of my tenure. The problems would always be resolved quickly, but not without phone calls to our support team, or the Aloha support line.
Cameron Steele profile photo
  • No way to integrate with the bookkeeping program I use
  • Difficulty with processing when internet connection is unstable
  • Not completely HIPAA compliant
Kelly Minyard profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Square POS10.0
Based on 1 answer
It has been a great investment for me thus far, so I have no reason to look elsewhere.
Lori Scarmardo profile photo

Alternatives Considered

The simplicity of Aloha is something that I will always speak highly of - Conqueror cannot compare in that regard. However, Conqueror is something that was designed as an all-in-one system for bowling, food and beverage, and many other things. The fact that it is all-encompassing, and is very easy to customize, sets it apart from Aloha in the environment I am currently in. I love the functionality of Aloha, and believe it is a much better training tool than anything else I have used.
Cameron Steele profile photo
Square is more cost-effective and easier to use than the other products I have evaluated. Both the overall startup cost and the daily use cost are lower, and using Square does not require my clients to store their credit card information on my account.
Kelly Minyard profile photo

Return on Investment

  • This was used in a large company, so the ability to use the same POS throughout the company surely saved money, and allowed the company to be fully aware of forthcoming updates.
  • The primary use was in a traditional restaurant setting, and I still have not found a more cost-effective POS system, that is this user-friendly.
  • The ability to track our sales and labor numbers on the back end was invaluable in running a smart and responsible business.
Cameron Steele profile photo
  • No up front investment
  • Low daily cost of use
  • Low overall cost of use
Kelly Minyard profile photo

Pricing Details

Aloha POS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Square POS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details