What users are saying about
20 Ratings
7 Ratings
20 Ratings
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Score 8.2 out of 101
7 Ratings
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Score 8.5 out of 101

Likelihood to Recommend

Aloha POS

Aloha POS is well suited for any kind of full-service restaurant, from high volume establishments to low volume, intimate fine dining settings. The universality to the system makes it an asset for any operation. I don't see much need for Aloha POS when it comes to fast casual, or fast food establishments, as Aloha POS is geared more toward constant communication and planning between the front of house service and back of house prep. For counter service, I believe this would be underutilized, and these establishments would be fine with a simpler service.
Daniel Csolak profile photo

TouchBistro

Honestly, I cannot think of a business that couldn’t benefit from using TouchBistro with its ability to have hundreds of items and how it can read UPC codes using the tablet's camera.
David Ayers profile photo

Pros

Aloha POS

  • The setup and ease of use is a huge plus to me. It is very clearly organized, supports high volume use, and gives us a lot of options as servers, to keep track of our schedules, sales, tips received, and tips paid out.
  • One cool function that I like is the recipes function. We had ours set up to where if you held down the button of the item you are questioning, for example, if I needed to look up the liquors in the long island iced tea, then it would display the recipe that I am looking for. Saves a LOT of time when you are busy or need an answer quick for a customer. This IS a function that has to be set up with the initial setup, from the back end, which I wasn't a part of but it was great having it available to us for food and drink menu items.
NAKIA EPLEY profile photo

TouchBistro

  • Very fast transaction times; I do not need to wait for the credit slip printer to respond, it is almost instantaneous.
  • I can add, delete, or modify menu items on the fly and in real time in literally a handful of seconds.
  • TouchBistro provides an intuitive and easy way to check my tasting room’s metrics in real time from anywhere on the globe.
  • My employees are able to access a customized menu of item modifiers and discounts very quickly and easily.
David Ayers profile photo

Cons

Aloha POS

  • Honestly, I have yet to have an issue with any of the functions of Aloha. The only thing that was a little complex was the end-of-day functions, (as we were a 24-hr casino) as if there were any open items, it would just auto-close these and that could get a little troublesome if I was behind in closing out checks. But I am not entirely sure if that was related to how our company itself was set up to run, not the actual Software.
NAKIA EPLEY profile photo

TouchBistro

  • Recipe tracking & menu entry must be done on the iPad, and it would be much easier if it was possible to input it via the online cloud!
No photo available

Alternatives Considered

Aloha POS

Aloha is much better than Revel and MICROS. Revel is not set up to handle very large volume of transactions & use. Aloha has many more features than the other two, with more thorough reports, etc. I personally have used ALOHA at several restaurants through the years, but I have never been a part of the implementation process.
NAKIA EPLEY profile photo

TouchBistro

We have not used other products, but when researching other products, the TouchBistro interface seemed much more user-friendly and that is why we selected TouchBistro.
No photo available

Return on Investment

Aloha POS

  • None that I am aware of, as I was not in the administrative/tech departments that ran the behind the scene reports and such. :-)
NAKIA EPLEY profile photo

TouchBistro

  • Increased customer satisfaction.
  • Haven't had to upgrade any equipment in the 2 1/2 years we have had it, previously we had to upgrade equipment yearly
Gina Kamai profile photo

Pricing Details

Aloha POS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TouchBistro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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