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19 Ratings
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Score 8.5 out of 101
13 Ratings
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Score 6.6 out of 101

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Likelihood to Recommend

Aloha POS

In a fast-paced, high-volume environment, this simple POS is a perfect solution to completing sales transactions. However, for establishments that would like to truly customize what their staff is seeing and ringing in, and what the guests are seeing when receipts are printed, this POS does leave something to be desired.
Cameron Steele profile photo

Upserve POS (formerly Breadcrumb)

Upserve is definitely great for my restaurant
Jeremy M. Goldstein profile photo

Pros

  • The setup and ease of use is a huge plus to me. It is very clearly organized, supports high volume use, and gives us a lot of options as servers, to keep track of our schedules, sales, tips received, and tips paid out.
  • One cool function that I like is the recipes function. We had ours set up to where if you held down the button of the item you are questioning, for example, if I needed to look up the liquors in the long island iced tea, then it would display the recipe that I am looking for. Saves a LOT of time when you are busy or need an answer quick for a customer. This IS a function that has to be set up with the initial setup, from the back end, which I wasn't a part of but it was great having it available to us for food and drink menu items.
NAKIA EPLEY profile photo
  • Customer Service is excellent.
  • Payments are prompt.
  • I get an email first thing every morning with last night's business details.
Jeremy M. Goldstein profile photo

Cons

  • Honestly, I have yet to have an issue with any of the functions of Aloha. The only thing that was a little complex was the end-of-day functions, (as we were a 24-hr casino) as if there were any open items, it would just auto-close these and that could get a little troublesome if I was behind in closing out checks. But I am not entirely sure if that was related to how our company itself was set up to run, not the actual Software.
NAKIA EPLEY profile photo
  • On the back end, my in-house developer has said Breadcrumb's database is kind of a nightmare. I find all the categories and courses confusing. And now we're four years in with so much old data that needs to be archived. I wish there were ways to archive multiple items at once. Or change descriptions or prices of multiple items at once.
  • I wish the integration with 3rd party delivery like GrubHub were more streamlined. It's been a headache thus far.
  • I find entering different forms of payment confusing. Checks, gift certificates, etc.
  • It would be great if we could have checks that include both gratuity items and non-gratuity items instead of having to split them to different checks.
No photo available

Alternatives Considered

Micros POS comes to mind as another point of sale system that I've had a terrible experience with. From bland presentation, unintuitive software, to clunky and malfunctioning hardware. The units would crash, slow, down, and the touch screens were unresponsive. It was a simple order and fire system, lacking the complexities of Aloha's course system and elaborate payment screen.
Daniel Csolak profile photo
I have not compared any other POS systems.
No photo available

Return on Investment

  • None that I am aware of, as I was not in the administrative/tech departments that ran the behind the scene reports and such. :-)
NAKIA EPLEY profile photo
  • We know where we are month-to-month! With visuals!
  • Excellent button customization.
  • Communication is green and paperless now! No more wastes of money.
Jacob Moscynski profile photo

Screenshots

Aloha POS

Pricing Details

Aloha POS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Aloha POS Editions & Modules
Aloha POS
Additional Pricing Details

Upserve POS (formerly Breadcrumb)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Upserve POS (formerly Breadcrumb) Editions & Modules
Upserve POS (formerly Breadcrumb)
Edition
Core
$651
Pro
$991
1. per month per terminal
Additional Pricing Details