Alora Home Health Software vs. athenaClinicals

Some of the areas seem like they are more hospital based, so maybe having different divisions of the software, being only home care or hospice, or only hospital might make it even more individualized. Overall, we do appreciate simplicity, but we do have to have a very clear picture of our skill that we are seeing a patient for. If there is not very specific information other than basic check boxes, we risk insurance denial. So at this time we rely on writing very detailed notes in order to avoid this

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.

Incentivized

• Ease of patient admission to the software.
• Patient scheduling and documentation.
• Chart reviews and chart completion
• Claim generation and billing
• Oasis integrated exports is seamlessly integrated.

• Quality programs - able to see what measures are outstanding for the patient
• Reporting - able to report on multiple financial reports as well as clinical information
• Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care

Incentivized

• It would be nice if there were some sort of alert when an incoming fax has arrived. Sort of like a ding or a bell notification at the top similar to an email, rather than having to go check every so often. We appreciate being very responsive.
• If we were able to customize every single section for each type of visit, that would be very helpful as we have noticed that we would like more details in some places and less in others.
• During initial training, going through each type of visit together from start to finish would be helpful. Addressing every single scenario that might happen, such as recerts or discharges. I think doing several of those from start to finish together would be beneficial as repetition is key.

• The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
• It's difficult to name items because they are traditionally corrected very quickly

good support and pricing

Incentivized

Alora Home Health Software is overall the best and the most user-friendly software I have used in a really long time. Everything is just a simple click or touch of a button. The best part is if I don't know what to click I can always call the Alora Home Health Software customer service team, and with a smile they will walk you through what to click and enter in to help keep your company up and running.

Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.

Incentivized

excellent every time i call

Incentivized

They are always there. Friendly and organized.

overall im very satisfied with implementation and training.

Incentivized

Alora Home Health Software is more user friendly and the price is more affordable with a high quality service. Alora Home Health Software customer service is on point, Assistance is prompt and reassuring.

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.

Incentivized

• Alora Home Health Software made my business very easy to manage.
• Alora Home Health Software allowed me to focus more on inproving my business growth