Alora Home Health Software vs. CareCloud

Some of the areas seem like they are more hospital based, so maybe having different divisions of the software, being only home care or hospice, or only hospital might make it even more individualized. Overall, we do appreciate simplicity, but we do have to have a very clear picture of our skill that we are seeing a patient for. If there is not very specific information other than basic check boxes, we risk insurance denial. So at this time we rely on writing very detailed notes in order to avoid this

If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?

Incentivized

• Ease of patient admission to the software.
• Patient scheduling and documentation.
• Chart reviews and chart completion
• Claim generation and billing
• Oasis integrated exports is seamlessly integrated.

• They provide training for the different types of ways Carecloud can be used for the benefit of the company.
• Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
• They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.

Incentivized

• It would be nice if there were some sort of alert when an incoming fax has arrived. Sort of like a ding or a bell notification at the top similar to an email, rather than having to go check every so often. We appreciate being very responsive.
• If we were able to customize every single section for each type of visit, that would be very helpful as we have noticed that we would like more details in some places and less in others.
• During initial training, going through each type of visit together from start to finish would be helpful. Addressing every single scenario that might happen, such as recerts or discharges. I think doing several of those from start to finish together would be beneficial as repetition is key.

• The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
• Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
• With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.

Incentivized

good support and pricing

Incentivized

Alora Home Health Software is overall the best and the most user-friendly software I have used in a really long time. Everything is just a simple click or touch of a button. The best part is if I don't know what to click I can always call the Alora Home Health Software customer service team, and with a smile they will walk you through what to click and enter in to help keep your company up and running.

excellent every time i call

Incentivized

overall im very satisfied with implementation and training.

Incentivized

Alora Home Health Software is more user friendly and the price is more affordable with a high quality service. Alora Home Health Software customer service is on point, Assistance is prompt and reassuring.

Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.

Incentivized

• Alora Home Health Software made my business very easy to manage.
• Alora Home Health Software allowed me to focus more on inproving my business growth