TrustRadius

Aloware vs. FastCall

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aloware
Score 8.1 out of 10
N/A
Aloware is a contact center solution with turnkey software. Aloware also integrates with CRM and Helpdesk applications. Customers can be engaged by cell phone, text message or social messengers.
$40
per month per user
FastCall
Score 8.3 out of 10
N/A
FastCall, headquartered in Hollywood, offers a sales dialer via a Salesforce native app supporting outbound and inbound calls and call logging.N/A
Pricing
AlowareFastCall
Editions & Modules
iPro
$40
per month per user
uPro
$70
per month per user
xPro
$90
per month per user
No answers on this topic
Offerings
Pricing Offerings
AlowareFastCall
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AlowareFastCall
Top Pros
Top Cons

No answers on this topic

Features
AlowareFastCall
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Aloware
-
Ratings
FastCall
8.0
1 Ratings
11% above category average
Contact preview00 Ratings7.01 Ratings
Dialer-CRM integration00 Ratings10.01 Ratings
Call notes & tags00 Ratings6.01 Ratings
Automatic call logging00 Ratings9.01 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Aloware
-
Ratings
FastCall
7.9
1 Ratings
4% above category average
Outbound dialing00 Ratings9.01 Ratings
Inbound routing00 Ratings9.01 Ratings
Custom caller ID00 Ratings8.01 Ratings
Click-to-call00 Ratings5.01 Ratings
Recorded voicemail drop00 Ratings10.01 Ratings
Dialer contact import00 Ratings7.01 Ratings
Campaign & list management00 Ratings7.01 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Aloware
-
Ratings
FastCall
6.3
1 Ratings
18% below category average
Follow-up calls00 Ratings6.01 Ratings
Dialer reporting & analytics00 Ratings6.01 Ratings
Dialer compliance00 Ratings7.01 Ratings
Best Alternatives
AlowareFastCall
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 8.8 out of 10
CloudTalk
CloudTalk
Score 8.8 out of 10
Enterprises
Dialpad Sell
Dialpad Sell
Score 9.3 out of 10
Dialpad Sell
Dialpad Sell
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlowareFastCall
Likelihood to Recommend
9.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
AlowareFastCall
Likelihood to Recommend
Aloware
Having worked in insurance from a work from home standpoint for a while, Aloware is definitely one of the better softwares for use in incoming/outgoing calls. The site is very user friendly and really well managed. The park feature is very convenient as well. The site doesn't feel clunky are have too much information (info overload) like other softwares out there.
AS
Angi Sierra
Licensed Agent
Read full review
Fastcall
FastCall is great for TEAMS! It's also great when used in combination with SalesForce for a powerful CRM tool.
Marisa J. Levy | TrustRadius Reviewer
Marisa J. Levy
Customer Success Specialist
Read full review
Pros
Aloware
  • Incoming Calls
  • Voicemails
  • Text Messages
AS
Angi Sierra
Licensed Agent
Read full review
Fastcall
  • Pre-recorded voicemails.
  • Call logs.
  • User-friendly experience.
Marisa J. Levy | TrustRadius Reviewer
Marisa J. Levy
Customer Success Specialist
Read full review
Cons
Aloware
  • Reading text messages directly on the site are sometimes difficult
  • The transcribe on voicemails is off sometimes
AS
Angi Sierra
Licensed Agent
Read full review
Fastcall
  • Cannot press [enter] to call, you need to manually click on the call button
  • There are some features that require more clicks than I would expect, i.e. hanging up requires clicking on [spoke to] as well as [end call], which can be annoying.
Marisa J. Levy | TrustRadius Reviewer
Marisa J. Levy
Customer Success Specialist
Read full review
Alternatives Considered
Aloware
Aloware is definitely more user friendly with an up to date user interface. Their texting feature is much easier to keep records over compared to Chase and the connection while on the phone with customers is a lot better. With Chase, it always seemed staticy and unreliable
AS
Angi Sierra
Licensed Agent
Read full review
Fastcall
I love FastCall, because it allows me to leave a pre-recorded voicemail, unlike Dialpad.
Marisa J. Levy | TrustRadius Reviewer
Marisa J. Levy
Customer Success Specialist
Read full review
Return on Investment
Aloware
No answers on this topic
Fastcall
  • Saves time when calling and leaving many voicemails.
Marisa J. Levy | TrustRadius Reviewer
Marisa J. Levy
Customer Success Specialist
Read full review
ScreenShots