Aloware vs. MSG91

Aloware

Aloware

4 Reviews and Ratings

MSG91

MSG91

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Aloware	Score 8.1 out of 10	N/A	Aloware is a contact center solution with turnkey software. Aloware also integrates with CRM and Helpdesk applications. Customers can be engaged by cell phone, text message or social messengers.	$40 per month per user
MSG91	Score 9.0 out of 10	N/A	Unifying business communications by providing users the means to completely customize communications, MSG91 aims to lead the field in developing CPaaS services.	$0 per month per user

Pricing

Aloware

MSG91

Editions & Modules

iPro: $40
per month per user
uPro: $70
per month per user
xPro: $90
per month per user

No answers on this topic

Offerings

Pricing Offerings
Aloware	MSG91
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

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More Pricing Information

Community Pulse
	Aloware	MSG91
Top Pros	Pro Incoming calls	No answers on this topic

Best Alternatives
	Aloware	MSG91
Small Businesses	Salesmate Score 9.8 out of 10	Telegram Score 8.6 out of 10
Medium-sized Companies	CloudTalk Score 8.6 out of 10	Telegram Score 8.6 out of 10
Enterprises	Bright Pattern Contact Center Score 9.6 out of 10	Telegram Score 8.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Aloware	MSG91
Likelihood to Recommend	9.0 (1 ratings)	9.0 (1 ratings)

User Testimonials
	Aloware	MSG91
Likelihood to Recommend	Aloware Having worked in insurance from a work from home standpoint for a while, Aloware is definitely one of the better softwares for use in incoming/outgoing calls. The site is very user friendly and really well managed. The park feature is very convenient as well. The site doesn't feel clunky are have too much information (info overload) like other softwares out there. Incentivized AS Angi Sierra Licensed Agent Read full review	MSG91 If you really care a lot about the authenticity and other aspects of SMS to you user that it should reach on time, without lag and security then MSG91 is best suited to do this job. But if you are doing just some promotional email or not so important updates for the users then you can go for a different vendor also which also supports bulk messaging. Incentivized Rahul Jain Senior Software Engineering Read full review
Pros	Aloware Incoming Calls Voicemails Text Messages Incentivized AS Angi Sierra Licensed Agent Read full review	MSG91 APIs for different services are available Very good documentation for the integration of APIs. Dashboard to check the status of SMS sent and performance. Incentivized Rahul Jain Senior Software Engineering Read full review
Cons	Aloware Reading text messages directly on the site are sometimes difficult The transcribe on voicemails is off sometimes Incentivized AS Angi Sierra Licensed Agent Read full review	MSG91 After updation in some of policies of TRAI in India the documents needs update Some of the API's have became complicated after recent updates If there could be some alert mechanism that can help to know about reaching quota, or downtime alerts Incentivized Rahul Jain Senior Software Engineering Read full review
Alternatives Considered	Aloware Aloware is definitely more user friendly with an up to date user interface. Their texting feature is much easier to keep records over compared to Chase and the connection while on the phone with customers is a lot better. With Chase, it always seemed staticy and unreliable Incentivized AS Angi Sierra Licensed Agent Read full review	MSG91 After going through all of them we felt MSG91 is more cleaner in terms of integration details and also the support by their tech team. Integration wish Twilio was very good but the dashboard and other features which MSG91 provides were somewhat similar or easy to understand for our team. Incentivized Rahul Jain Senior Software Engineering Read full review
Return on Investment	Aloware No answers on this topic	MSG91 As compared to the price MSG91 is value for money for the things we get The SMS rates are not so high and you can easily use for small to enterprise level company. The dashboard of MSG91 helps a lot in understanding whats going wrong and can be improved. Incentivized Rahul Jain Senior Software Engineering Read full review
ScreenShots		MSG91 Screenshots