Aloware vs. Sales Dialers Pro

Having worked in insurance from a work from home standpoint for a while, Aloware is definitely one of the better softwares for use in incoming/outgoing calls. The site is very user friendly and really well managed. The park feature is very convenient as well. The site doesn't feel clunky are have too much information (info overload) like other softwares out there.

Incentivized

I believe Intercloud9 and Mojo are both way better in all areas

• Incoming Calls
• Voicemails
• Text Messages

Incentivized

• Multi-line dialing (4 lines max)
• Nothing else

• Reading text messages directly on the site are sometimes difficult
• The transcribe on voicemails is off sometimes

Incentivized

• Policies (cancelations have to be done with 24 hours even if you don't use the software)
• Integrations don't work well and are clunky
• Ability to customize is lacking
• Overall call quality and system quality is poor
• Reporting and getting information out of the system is almost impossible
• Managers cannot access reps' info, they have to log in as the rep

Aloware is definitely more user friendly with an up to date user interface. Their texting feature is much easier to keep records over compared to Chase and the connection while on the phone with customers is a lot better. With Chase, it always seemed staticy and unreliable

Incentivized

Mojo and InterCloud9 are far superior in all ways.

• Negative impact, as I did not use their software after the paid trial and they still charged me for the next month and refused to refund it.
• They were rude
• Customer service was terrible