Alpha Anywhere vs. Salesforce Commerce Cloud

The speed of development from concept, through development and delivery of the end product is so impressive [with Alpha Anywhere]. There is an impressive array of genies and helper functions meaning that you can focus on what matters, the end user experience. It is not a "No code" solution but it is a very impressive "low code" solution which allows detailed access under the hood to tweak the applications to your own needs and the needs of your clients.

Global Sites; larger commerce organizations but not too large where the % rev-share would affect its feasibility in a feature comparison. Salesforce is rock solid in infrastructure and rarely has outages or issues; it scaled appropriately for holiday peak and was able to accomplish anything we put our minds to as long as we staffed development appropriately. The latter, however, is not to be overlooked. Developers are necessary and expensive.

Incentivized

• Our company had been creating small business applications since the 1980's, when we used DBase IV (don't laugh... that's what was available). Then, we got more "sophisticated" with Microsoft Access. Clearly, we would always be limited with what we can do with those two programs. By accident, during an Internet search, we saw and ad for Alpha Anywhere (back then, it was called Alpha V). After working with the 30 free trial for just two weeks, we retired Access, for good. The best part was Alpha's flexibility in its use of "back end" data tables. That allowed us to use existing Access tables as we redesigned the front-end program (Alpha ships with its own DBF system, but we prefer SQL-Based tables). You can choose, SQL Server, MySQL, Oracle, Access, Paradox (actually, too many to name) for your tables. You can even create links to Excel spreadsheets or QuickBooks Tables. It's outstanding!
• Alpha allows developers to create very large and very complex programs. However, it's also a great choice for RAD (Rapid Application Development) for those who need to be up and running quickly or for less experienced programmers. Actually, the interface truly allows for "codeless" development of your application (more on that later). That means you can design a fully functional application, without typing a single line of code. They have some examples on their website.
• My favorite part of Alpha is that it is constantly adding features and functions that allow us to do more with our applications. In fact, one of my biggest problems is that I need more time to learn and practice the added features as fast as they are introduced
• Prior to Alpha Anywhere, we never considered creating/developing "mobile" applications (for tablets, smartphones, etc.). Alpha created a unique "panel" system that makes those application work great... and allows for the design of very sophisticated Apps.

Incentivized

• Traffic - When we have sales, our traffic will increase exponentially and their cloud can handle the huge uptick in traffic we receive without overloading our servers.
• Site updates - it continually monitors in the background for any upgrades or updates needed so we don't have to go in and do it ourselves. A real time saver!
• Integration - outside plugins and add-ons are easy to install with Salesforce commerce cloud as it allows a seamless integration of extra plug ins onto our site.

Incentivized

• I really enjoyed product when the database was a part of it, less maintenance
• Converting to the cloud has been challenging
• Security setup should be simpler, like Softr or Stacker

• The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
• A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
• Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.

Incentivized

A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.

Overall it's going great. Hoping it can reach very good heights soon.

Incentivized

We have only had one instance where the platform went down in the time we have been using it.

They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.

Incentivized

The in-person training was thorough. Trainer was pretty dry, but covered everything really well.

Implementation went fairly smoothly.

Alpha Anywhere is a full-stack IDE. It’s no code and low code, but you can also custom code if you need to. About 10% of our application is no code. 80% is low code and 10% is custom code.

When I think of Salesforce products, I sometimes think of them interchangeably as one big lump. It's hard not to be incredibly immersed in the ecosystem day in and day out and taking advantage of resources like Trailhead. While Microsoft Dynamics compares in quality and offerings, it doesn't offer the same engagement and resources as Salesforce in its communications, social, and marketing, which makes a difference in terms of relevance and help. Commerce Cloud comes with the support you need to succeed and the tools you need to grow. In a high demand consumer world, we need products like this to keep up and get ahead. The minute we catch up, we're behind. Salesforce helps you stay on pace and create the unique and personalized experiences customers everywhere expect.

Incentivized

• Allows for a great return on investment since you can quickly become very productive and complete more projects and applications in a shorter period of time with hand coding and the normal programming headaches of PHP, C#, Angular, etc.
• You can afford to take on more and smaller projects since they will require far less time to complete than more traditional development environments.
• Alpha Anywhere is continuously updated coming out with new features and capabilities on essentially a daily basis. Continuous improvement and frequent updates allows you to always stay ahead of the curve and competitors.
• Alpha Anywhere allows you to offer lower cost solutions that will be completed in less time and that will be much easier to support and maintain.

Incentivized

• It created an impact on our processes greatly where we're now able to assist our users with lesser wait times and higher efficiency
• Content creation is very easy on the tool
• It also stores the versions of the processes making it easy to roll back a version if needed

Incentivized