Likelihood to Recommend AlphaSense works very well for researching topics related to companies, technologies and/or industries. The information access is super useful. Sorting by search relevance and filtering by source type can help curate the information to what you are looking for. One area that could use some help is how to digest that information down to usable chunks. If your goal is to synthesize the information into your research, then the platform seems to have some tools to help do that, but it will still be a manual process. A
CoPilot or similar integration could go a long way to improving the time to value of using this tool and the information it gathers for you.
Read full review It is highly recommended to work with Digimind Social if you are looking to work on social listening. The platform is really powerful and the support team is great too, but it is a must to have some experience working with this type of tools and also a good idea of which results are you looking for and why.
Read full review Pros Key market trends- I input a topic name and get information related to the topic. Competitor filings- Alphasense is able to get all the regulatory documents quickly. Earnings calls- Alphasense now provides transcripts, which is incredibly helpful when I can't attend the earnings call live. Read full review Monitoring the web - upon thousands and thousands of sources can be monitored at the same time as well as new sources discovered by utilising the tools digimind offers Content management - store all of your data within the portal and access from any location with internet access or use the "push mail" feature to have a daily or weekly summary of news sent directly to your email inbox. Managing the news via newsletters and extranet sites - within minutes you can automate a specific newsletter and tailor it for the relevant audience. Extranets can also be set up to view the news online as well as to store it to be viewed at a later time. Source discovery - Digimind now offers ways in which to find new sources for specific topics and quickly add them to your search agents so you can continue to monitor them Read full review Cons Provide access to research reports on latest technology topics like Small Modular Reactor in Nuclear industry Curate end industry commentary based on particular account expectations on regular basis ( monthly/bi monthly) Mail communication regarding latest topics that are included to the AlphaSense library Read full review We would love to see the sentiment on the comments of our social media posts, but also on the other brands too. But at the moment we understand that is not being possible because of the separation between private and public information. Read full review Likelihood to Renew AlphaSense is a very useful tool and is reasonably priced for our organization. While I may not be a hyper-active user, it's a great resource when I need to quickly do a competitive landscape survey, review publicly available documents (transcripts, etc.), or review Wall Street research
Danny Beck Sr. Director of Business Development and Corporate Strategy
Read full review After using Digimind for many years, it has become an integral part of our business intelligence process. We have developed our platform over this time with the help of the Digimind team and are very happy with the level of support we receive.
Read full review Usability The ability to quickly move between transcripts/research is excellent, as is the previews generated of excerpts around search terms, and really increases efficiency/ability to find what you are looking for. The advanced search functionality is more challenging to use, and can some times be difficult to figure out how to set the exact parameters you are looking for (however, once you have the search in place, it is easy to amend)
Read full review Reliability and Availability The availability of Alphasense is great. I have used the software for multiple years and cannot remember ever having an outage issue. This is surprising actually, as I use other software applications that do not have regular outages, but still have outages periodically. Alphasense, on the other hand, never seems to have any outages. Good sign if I can't remember the software not working :).
Read full review Performance Loading or performing searches on AlphaSense platform is reasonably fast for most of the time. However, it is sometimes unacceptably long for me to load PDF files (earnings presentation, supplementary financial report) on AlphaSense. Certain features might also take very long time, such as loading for "similar tables" across EDGAR filings, or downloading tables from EDGAR filings
Read full review Support Rating Customer support is very prompt. I get personalized support for search recommendations and content that I could not find in my own search. Support checks in with me on a bi-monthly basis to keep me informed of the many different feature additions, I cannot find a more kind, understanding, and supportive team.
Read full review In-Person Training The person was prepared, attentive, understood the nature of my questions, was willing to work through any difficulties or misunderstandings, was patient, and super pleasant to work with. Great customer service.
Read full review Online Training Trainers address the basics, and such training was meant for new users. Instructions are really helpful by providing scenarios that our team will face in our daily tasks. It will be more thoughtful if the training is conducted by case studies so as to allow new users to get first-hand experience during the training.
Read full review Implementation Rating seamless integration
Read full review Alternatives Considered We primarily use Aiera for live transcripts but their transcripts are not as accurate and a bit more glitchy. AlphaSense is really strong on that front and even organizes your printouts with smart summaries and a collection of all of your highlights. It is much better for organizing your thoughts.
Read full review The intelligence module of Khoros allows you to track on every social media network the accounts that you want to take a look at. But when analyzing the benchmark, Digimind Intelligence also gives you the chance to take a bigger look at what is going on outside social media, being able to upload any kind of sources (websites, blogs, among others).
Read full review Contract Terms and Pricing Model I believe this service is highly affordable for the value it creates. I think it is priced appropriately
Danny Beck Sr. Director of Business Development and Corporate Strategy
Read full review Scalability The sharing features provides by AlphaSense mean that it can be readily scaled for teams within an organization and, subject to compliance requirements, with client organizations. The ability to share annotations of transcripts and investor releases is valuable, and facilitates collaboration between analysts.
Read full review Professional Services Very professional and knowledgeable team. Easy to work with and communicates in a way that's helpful for users who aren't experts on the platform
Danny Beck Sr. Director of Business Development and Corporate Strategy
Read full review Return on Investment AlphaSense has allowed us to generate deeper competitive insights. For example, we conducted an in depth analysis of the aerial data analytics (drone) industry, and AlphSense helped us narrow in on the market leaders and their various strengths / weaknesses. AlphaSense has improved our team's overall efficiency. With Stream in particular, we are able to pinpoint insights in a matter of minutes through the transcript feature as opposed to having to conduct a series of calls ourselves. This is a significant time saver. AlphaSense has allowed us to make more informed decisions on our public holdings by providing us with unfettered access to equity research analyst reports. Read full review It provides us with meaningful insights about what's going on with our brand and benchmark around the network. It allows us to track crisis easily because of the power of the platform and the configuration that we once established. Read full review ScreenShots