AlphaSense vs. IBM watsonx Assistant

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AlphaSense
Score 9.5 out of 10
N/A
AlphaSense is a market intelligence platform used by companies and financial institutions. Since 2011, their AI-based technology has helped professionals make business decisions by delivering insights from public and private content—including company filings, event transcripts, news, trade journals, and equity research. The platform boasts users among 4,000 enterprise customers. Headquartered in New York City, AlphaSense employs over 1,000 people across offices in the U.S., U.K., Finland, and…N/A
IBM watsonx Assistant
Score 9.1 out of 10
N/A
IBM offers watsonx Assistant, an AI and natural language driven chatbot designed to allow anyone to deploy a chatbot in an app or website.
$0
per month
Pricing
AlphaSenseIBM watsonx Assistant
Editions & Modules
No answers on this topic
Lite
$0
per month
Plus
$140
per month
Enterprise
Contact for pricing
Offerings
Pricing Offerings
AlphaSenseIBM watsonx Assistant
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsBilling for the use of Watson Assistant is managed through an IBM Cloud® account. The metrics that are used for billing purposes differ based on the plan type. The plan can be billed based on the number of API calls made to a service instance or on the number of active users who interact with the instance.
More Pricing Information
Community Pulse
AlphaSenseIBM watsonx Assistant
Top Pros

No answers on this topic

Top Cons
Features
AlphaSenseIBM watsonx Assistant
Financial Research
Comparison of Financial Research features of Product A and Product B
AlphaSense
7.0
172 Ratings
3% below category average
IBM watsonx Assistant
-
Ratings
Private Company Data5.1142 Ratings00 Ratings
Industry-Specific Information7.6167 Ratings00 Ratings
Independent Research Access7.8161 Ratings00 Ratings
M&A Analysis6.9133 Ratings00 Ratings
Supply Chain Data5.892 Ratings00 Ratings
ESG Data6.289 Ratings00 Ratings
Credit Ratings Reports6.978 Ratings00 Ratings
Macroeconomic News8.0120 Ratings00 Ratings
Search Tools9.0159 Ratings00 Ratings
Best Alternatives
AlphaSenseIBM watsonx Assistant
Small Businesses

No answers on this topic

ManyChat
ManyChat
Score 9.1 out of 10
Medium-sized Companies
S&P Capital IQ
S&P Capital IQ
Score 7.9 out of 10
Conversica
Conversica
Score 9.8 out of 10
Enterprises
S&P Capital IQ
S&P Capital IQ
Score 7.9 out of 10
Conversica
Conversica
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlphaSenseIBM watsonx Assistant
Likelihood to Recommend
9.6
(240 ratings)
9.1
(95 ratings)
Likelihood to Renew
8.5
(20 ratings)
9.1
(5 ratings)
Usability
8.9
(236 ratings)
8.5
(80 ratings)
Availability
8.6
(21 ratings)
9.1
(1 ratings)
Performance
7.6
(21 ratings)
9.1
(1 ratings)
Support Rating
8.4
(16 ratings)
9.1
(9 ratings)
In-Person Training
9.1
(1 ratings)
9.1
(1 ratings)
Online Training
7.7
(8 ratings)
9.1
(2 ratings)
Implementation Rating
9.0
(5 ratings)
9.1
(2 ratings)
Configurability
7.5
(5 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
8.4
(4 ratings)
9.1
(1 ratings)
Ease of integration
8.2
(1 ratings)
9.1
(1 ratings)
Product Scalability
7.7
(21 ratings)
9.1
(1 ratings)
Professional Services
8.2
(2 ratings)
9.1
(1 ratings)
Vendor post-sale
8.3
(5 ratings)
9.1
(1 ratings)
Vendor pre-sale
8.7
(5 ratings)
9.1
(1 ratings)
User Testimonials
AlphaSenseIBM watsonx Assistant
Likelihood to Recommend
AlphaSense
AlphaSense is best for colleagues who need to dive into details and collect info on various topics (e.g. analysts). Most colleagues do not have time to search on the platform and cannot exploit the capabilities of AlphaSense. We are now in a "trial mode" for the first subscription year to see in real life how the selected users use their premium accounts, then we will decide on the extension of the number of accounts.
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IBM
We've only implemented this tool for HR, but it's been great so far. Of course, with any chatbot, it's only as good as your input, but we can see the benefits already. Automating responses to certain questions alleviates potentially wrong responses (human error). I would recommend testing out many questions before sending them to employees.
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Pros
AlphaSense
  • More and unique content. Investor research and expert interviews are very valuable.
  • AI-generated bright summaries allow you to quickly understand the takeaways from an earnings call or an interview transcript.
  • Search tools and criteria allow me to narrow in on the right content quickly.
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IBM
  • Provides fast and accurate responses to our customers.
  • Learns and adapts, continually improving its responses and recommendations as it interacts with customers.
  • Integrates seamlessly with our internal systems and databases.
  • We can customize and adjust the virtual assistant's responses and recommendations to suit our customers' specific needs.
  • It provides valuable information about our customers' needs and preferences.
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Cons
AlphaSense
  • The whole platform should be much faster with less lag.
  • The layout of the document search isn't great. Often, I find it hard to expand sources or dates.
  • Financials sections should be customisible, i.e. bolden certain ratios, remove others etc.
  • "Error loading documents, please refresh the widget" should be seen fewer times than often.
  • Why can't I export events dates to my Outlook calendar?
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IBM
  • Watson Assistant requires some improvement in the way it deals with multimedia content when displayed on the assistant. As of now, IBM Watson Assistant has issues displaying technical diagrams on a small chat window. This is definitely something that needs some improvement.
  • It is sometimes hard and time-consuming to create some advanced actions while creating the virtual assistant so I suggest that the IBM Watson Assistant development team would work on creating sample templates for some simple to advanced actions according to industry to help kick-start the process of creating the initial virtual assistant.
  • IBM Watson Assistant is great, but it is not magic on its own; it requires more extensions which, in my opinion, are very limited to a few possibilities. Enhancing the extensions with other products, including open-source solutions, ought to be a priority for the Watson Assistant development team.
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Likelihood to Renew
AlphaSense
AlphaSense is a very useful tool and is reasonably priced for our organization. While I may not be a hyper-active user, it's a great resource when I need to quickly do a competitive landscape survey, review publicly available documents (transcripts, etc.), or review Wall Street research
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IBM
Currently we are using to develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library.
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Usability
AlphaSense
The search capabilities of AlphaSense are quite impressive. As a former Search Product Manager, I see where the boolean capabilities of AlphaSense's search allow me to control the scope, proximity, and keywords of the search. The addition of AI to the search keywords facilitates my booleans - frankly I don't have to use a boolean for additional keywords. That's quite helpful. The addition of AI (still in beta) to the search is helping those who don't want to get into the weeds
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IBM
IBM Watson assistant has come a long way in last few years, and is handling the generative AI chatbot building really well. It is of immense importance to sales strategists like me who are average in coding but have real world cases of lead qualification for sales. IBM Watson is also very intuitively designed with the amazing drag and drop feature. Testing is easy, deployment is pretty straightforward. I could have worked with a little more sales support, but then the whole point of making a conversational AI chatbot is to reduce the sales support intervention - so I guess I will live with that
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Reliability and Availability
AlphaSense
The availability of Alphasense is great. I have used the software for multiple years and cannot remember ever having an outage issue. This is surprising actually, as I use other software applications that do not have regular outages, but still have outages periodically. Alphasense, on the other hand, never seems to have any outages. Good sign if I can't remember the software not working :).
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IBM
No answers on this topic
Performance
AlphaSense
Loading or performing searches on AlphaSense platform is reasonably fast for most of the time. However, it is sometimes unacceptably long for me to load PDF files (earnings presentation, supplementary financial report) on AlphaSense. Certain features might also take very long time, such as loading for "similar tables" across EDGAR filings, or downloading tables from EDGAR filings
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IBM
To develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library. IBM Watson library anyone can easily learn and develop chatbots.
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Support Rating
AlphaSense
Customer support is very prompt. I get personalized support for search recommendations and content that I could not find in my own search. Support checks in with me on a bi-monthly basis to keep me informed of the many different feature additions, I cannot find a more kind, understanding, and supportive team.
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IBM
We've rarely had to engage support, but they've always been prompt in responding and very attentive. Support experiences have been extremely positive (but we're mostly happy that we just don't have any cause to routinely need support in the first place!).
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In-Person Training
AlphaSense
The person was prepared, attentive, understood the nature of my questions, was willing to work through any difficulties or misunderstandings, was patient, and super pleasant to work with. Great customer service.
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IBM
No answers on this topic
Online Training
AlphaSense
Our online training was led by a AlphaSense representative. The training is always good. The bigger issue is our time availability to remember the training and utilize it. The trainers will show us examples and then ask us for real industries or companies of interest to use so that the training is most relevant.
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IBM
Excellent course material.
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Implementation Rating
AlphaSense
use friendly UI made the transition seamless
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IBM
Overall the implementation was simple.
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Alternatives Considered
AlphaSense
Nothing else had the platform capabilities nor the level of access to information that AlphaSense does. Everything else I tried had one area or type of information it aggregated, but none of them were able to integrate information the way AlphaSense does, and most of them didn't really enable access to news, so I had to supplement my work with RSS feeds and dozens of open browser tabs. AlphaSense collapsed all of that effort into one search in one window.
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IBM
IBM Watson Assistant provides a highly intuitive and user-friendly interface, making it accessible to non-technical users to easily create and deploy conversational agents. Additionally, being a cloud-based platform, it eliminates the need for manual retraining of the bot after each modification, saving time and resources for businesses. This combination of user-friendliness and automation makes watsonx Assistant an ideal choice for building conversational agents at scale.
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Contract Terms and Pricing Model
AlphaSense
It has been very simple. Contract terms are standard for an online portal. Of course, I would like unit pricing to be lower so I could get more users on the license or to rotate seats to get more value out of each license. Billing frequency has been standard as well. This could be more significant for a larger customer.
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IBM
To develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library. IBM Watson library anyone can easily learn and develop chatbots.
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Scalability
AlphaSense
The sharing features provides by AlphaSense mean that it can be readily scaled for teams within an organization and, subject to compliance requirements, with client organizations. The ability to share annotations of transcripts and investor releases is valuable, and facilitates collaboration between analysts.
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IBM
Over All good
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Professional Services
AlphaSense
Very professional and knowledgeable team. Easy to work with and communicates in a way that's helpful for users who aren't experts on the platform
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IBM
No answers on this topic
Return on Investment
AlphaSense
  • AlphaSense has allowed us to generate deeper competitive insights. For example, we conducted an in depth analysis of the aerial data analytics (drone) industry, and AlphSense helped us narrow in on the market leaders and their various strengths / weaknesses.
  • AlphaSense has improved our team's overall efficiency. With Stream in particular, we are able to pinpoint insights in a matter of minutes through the transcript feature as opposed to having to conduct a series of calls ourselves. This is a significant time saver.
  • AlphaSense has allowed us to make more informed decisions on our public holdings by providing us with unfettered access to equity research analyst reports.
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IBM
  • By automating tasks that would otherwise require human intervention, organizations may achieve cost savings in terms of labor, especially for handling large volumes of routine inquiries.
  • Virtual assistants can handle a large number of simultaneous interactions, making them scalable to accommodate growing customer bases and increasing workloads without a linear increase in staffing.
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ScreenShots

AlphaSense Screenshots

Screenshot of AlphaSense's AI search, available across 2,000+ premium business data sources including SEC filings, earnings calls, broker research, business journals, and news. It can be used to stay ahead of market-moving trends and instantly surface critical information buried within millions of documents.Screenshot of a single view of the industries, companies and themes within a fully-customizable dashboard, that can be tailored to fit any research process.Screenshot of a purpose-built generative AI that offers insights from a premium content universe.