AlphaSense vs. Inbenta Enterprise Search

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AlphaSense
Score 9.5 out of 10
N/A
AlphaSense is a market intelligence platform used by companies and financial institutions. Since 2011, their AI-based technology has helped professionals make business decisions by delivering insights from public and private content—including company filings, event transcripts, news, trade journals, and equity research. The platform boasts users among 4,000 enterprise customers. Headquartered in New York City, AlphaSense employs over 1,000 people across offices in the U.S., U.K., Finland, and…N/A
Inbenta Enterprise Search
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support.N/A
Pricing
AlphaSenseInbenta Enterprise Search
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AlphaSenseInbenta Enterprise Search
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsInbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.
More Pricing Information
Community Pulse
AlphaSenseInbenta Enterprise Search
Top Pros

No answers on this topic

Top Cons
Features
AlphaSenseInbenta Enterprise Search
Financial Research
Comparison of Financial Research features of Product A and Product B
AlphaSense
7.0
172 Ratings
3% below category average
Inbenta Enterprise Search
-
Ratings
Private Company Data5.1142 Ratings00 Ratings
Industry-Specific Information7.6167 Ratings00 Ratings
Independent Research Access7.8161 Ratings00 Ratings
M&A Analysis6.8133 Ratings00 Ratings
Supply Chain Data5.892 Ratings00 Ratings
ESG Data6.289 Ratings00 Ratings
Credit Ratings Reports6.978 Ratings00 Ratings
Macroeconomic News8.0120 Ratings00 Ratings
Search Tools9.0159 Ratings00 Ratings
Best Alternatives
AlphaSenseInbenta Enterprise Search
Small Businesses

No answers on this topic

Yext
Yext
Score 8.9 out of 10
Medium-sized Companies
S&P Capital IQ
S&P Capital IQ
Score 7.9 out of 10
Guru
Guru
Score 9.2 out of 10
Enterprises
S&P Capital IQ
S&P Capital IQ
Score 7.9 out of 10
Guru
Guru
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlphaSenseInbenta Enterprise Search
Likelihood to Recommend
9.6
(240 ratings)
8.0
(1 ratings)
Likelihood to Renew
8.5
(20 ratings)
-
(0 ratings)
Usability
8.9
(236 ratings)
-
(0 ratings)
Availability
8.6
(21 ratings)
-
(0 ratings)
Performance
7.6
(21 ratings)
-
(0 ratings)
Support Rating
8.4
(16 ratings)
-
(0 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Online Training
7.7
(8 ratings)
-
(0 ratings)
Implementation Rating
9.0
(5 ratings)
-
(0 ratings)
Configurability
7.4
(5 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.4
(4 ratings)
-
(0 ratings)
Ease of integration
8.2
(1 ratings)
-
(0 ratings)
Product Scalability
7.7
(21 ratings)
-
(0 ratings)
Professional Services
8.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.3
(5 ratings)
-
(0 ratings)
Vendor pre-sale
8.7
(5 ratings)
-
(0 ratings)
User Testimonials
AlphaSenseInbenta Enterprise Search
Likelihood to Recommend
AlphaSense
AlphaSense is best for colleagues who need to dive into details and collect info on various topics (e.g. analysts). Most colleagues do not have time to search on the platform and cannot exploit the capabilities of AlphaSense. We are now in a "trial mode" for the first subscription year to see in real life how the selected users use their premium accounts, then we will decide on the extension of the number of accounts.
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Inbenta Technologies Inc.
If you are looking for an enterprise search platform that offers an easy to use interface and if high performance is not really your priority, then I believe Inbenta Enterprise Search would fit your use case. For most other situations, I would recommend using a tried and tested search platform like Apache Solr.
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Pros
AlphaSense
  • More and unique content. Investor research and expert interviews are very valuable.
  • AI-generated bright summaries allow you to quickly understand the takeaways from an earnings call or an interview transcript.
  • Search tools and criteria allow me to narrow in on the right content quickly.
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Inbenta Technologies Inc.
  • Fairly easy to use interface.
  • Quick to onboard new users, both in terms of access as well as training.
  • The NLP-based semantic search feature is quite impressive.
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Cons
AlphaSense
  • The whole platform should be much faster with less lag.
  • The layout of the document search isn't great. Often, I find it hard to expand sources or dates.
  • Financials sections should be customisible, i.e. bolden certain ratios, remove others etc.
  • "Error loading documents, please refresh the widget" should be seen fewer times than often.
  • Why can't I export events dates to my Outlook calendar?
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Inbenta Technologies Inc.
  • It is a fairly new tool in the market, so not much market feedback exists for this. This made us apprehensive in using it.
  • The documentation and online forums are bare minimum.
  • Quite buggy when working with multiple sources.
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Likelihood to Renew
AlphaSense
AlphaSense is a very useful tool and is reasonably priced for our organization. While I may not be a hyper-active user, it's a great resource when I need to quickly do a competitive landscape survey, review publicly available documents (transcripts, etc.), or review Wall Street research
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Inbenta Technologies Inc.
No answers on this topic
Usability
AlphaSense
The search capabilities of AlphaSense are quite impressive. As a former Search Product Manager, I see where the boolean capabilities of AlphaSense's search allow me to control the scope, proximity, and keywords of the search. The addition of AI to the search keywords facilitates my booleans - frankly I don't have to use a boolean for additional keywords. That's quite helpful. The addition of AI (still in beta) to the search is helping those who don't want to get into the weeds
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Inbenta Technologies Inc.
No answers on this topic
Reliability and Availability
AlphaSense
The availability of Alphasense is great. I have used the software for multiple years and cannot remember ever having an outage issue. This is surprising actually, as I use other software applications that do not have regular outages, but still have outages periodically. Alphasense, on the other hand, never seems to have any outages. Good sign if I can't remember the software not working :).
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Inbenta Technologies Inc.
No answers on this topic
Performance
AlphaSense
Loading or performing searches on AlphaSense platform is reasonably fast for most of the time. However, it is sometimes unacceptably long for me to load PDF files (earnings presentation, supplementary financial report) on AlphaSense. Certain features might also take very long time, such as loading for "similar tables" across EDGAR filings, or downloading tables from EDGAR filings
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Inbenta Technologies Inc.
No answers on this topic
Support Rating
AlphaSense
Customer support is very prompt. I get personalized support for search recommendations and content that I could not find in my own search. Support checks in with me on a bi-monthly basis to keep me informed of the many different feature additions, I cannot find a more kind, understanding, and supportive team.
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Inbenta Technologies Inc.
No answers on this topic
In-Person Training
AlphaSense
The person was prepared, attentive, understood the nature of my questions, was willing to work through any difficulties or misunderstandings, was patient, and super pleasant to work with. Great customer service.
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Inbenta Technologies Inc.
No answers on this topic
Online Training
AlphaSense
Our online training was led by a AlphaSense representative. The training is always good. The bigger issue is our time availability to remember the training and utilize it. The trainers will show us examples and then ask us for real industries or companies of interest to use so that the training is most relevant.
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Inbenta Technologies Inc.
No answers on this topic
Implementation Rating
AlphaSense
use friendly UI made the transition seamless
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Inbenta Technologies Inc.
No answers on this topic
Alternatives Considered
AlphaSense
Nothing else had the platform capabilities nor the level of access to information that AlphaSense does. Everything else I tried had one area or type of information it aggregated, but none of them were able to integrate information the way AlphaSense does, and most of them didn't really enable access to news, so I had to supplement my work with RSS feeds and dozens of open browser tabs. AlphaSense collapsed all of that effort into one search in one window.
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Inbenta Technologies Inc.
Apache Solr to Inbenta is like Java to Python. Apache Solr is powerful and handles complex search platforms well. Inbenta, on the other hand, is meant to be easy to use and does not lay too much emphasis on performance. If you are a small or medium business, Inbenta may suit your needs better. However, if you wish to manage a large and complex search platform, Solr is the way to go.
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Contract Terms and Pricing Model
AlphaSense
It has been very simple. Contract terms are standard for an online portal. Of course, I would like unit pricing to be lower so I could get more users on the license or to rotate seats to get more value out of each license. Billing frequency has been standard as well. This could be more significant for a larger customer.
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Inbenta Technologies Inc.
No answers on this topic
Scalability
AlphaSense
The sharing features provides by AlphaSense mean that it can be readily scaled for teams within an organization and, subject to compliance requirements, with client organizations. The ability to share annotations of transcripts and investor releases is valuable, and facilitates collaboration between analysts.
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Inbenta Technologies Inc.
No answers on this topic
Professional Services
AlphaSense
Very professional and knowledgeable team. Easy to work with and communicates in a way that's helpful for users who aren't experts on the platform
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Inbenta Technologies Inc.
No answers on this topic
Return on Investment
AlphaSense
  • AlphaSense has allowed us to generate deeper competitive insights. For example, we conducted an in depth analysis of the aerial data analytics (drone) industry, and AlphSense helped us narrow in on the market leaders and their various strengths / weaknesses.
  • AlphaSense has improved our team's overall efficiency. With Stream in particular, we are able to pinpoint insights in a matter of minutes through the transcript feature as opposed to having to conduct a series of calls ourselves. This is a significant time saver.
  • AlphaSense has allowed us to make more informed decisions on our public holdings by providing us with unfettered access to equity research analyst reports.
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Inbenta Technologies Inc.
  • Enabled our developers to quickly deploy changes to the search model.
  • NLP-powered semantic search feedback provides good actionable insights.
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ScreenShots

AlphaSense Screenshots

Screenshot of AlphaSense's AI search, available across 2,000+ premium business data sources including SEC filings, earnings calls, broker research, business journals, and news. It can be used to stay ahead of market-moving trends and instantly surface critical information buried within millions of documents.Screenshot of a single view of the industries, companies and themes within a fully-customizable dashboard, that can be tailored to fit any research process.Screenshot of a purpose-built generative AI that offers insights from a premium content universe.

Inbenta Enterprise Search Screenshots

Screenshot of Inbenta Search Sample Result