AlphaSense vs. Zoho Social

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AlphaSense
Score 9.4 out of 10
N/A
AlphaSense is a market intelligence platform used by companies and financial institutions. Since 2011, their AI-based technology has helped professionals make business decisions by delivering insights from public and private content—including company filings, event transcripts, news, trade journals, and equity research. The platform boasts users among 4,000 enterprise customers. Headquartered in New York City, AlphaSense employs over 1,000 people across offices in the U.S., U.K., Finland, and…N/A
Zoho Social
Score 9.2 out of 10
N/A
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule…
$10
per month
Pricing
AlphaSenseZoho Social
Editions & Modules
No answers on this topic
Standard
$10
per month
Professional
$25
per month
Agency
$200
per month
Agency Plus
$300
per month
Offerings
Pricing Offerings
AlphaSenseZoho Social
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAdd Ons Users at $10 / user / month Brands $10 / brand / month
More Pricing Information
Community Pulse
AlphaSenseZoho Social
Top Pros

No answers on this topic

Top Cons
Features
AlphaSenseZoho Social
Financial Research
Comparison of Financial Research features of Product A and Product B
AlphaSense
7.0
142 Ratings
15% below category average
Zoho Social
-
Ratings
Private Company Data5.1114 Ratings00 Ratings
Industry-Specific Information7.7138 Ratings00 Ratings
Independent Research Access7.6133 Ratings00 Ratings
M&A Analysis7.2109 Ratings00 Ratings
Supply Chain Data5.575 Ratings00 Ratings
ESG Data6.172 Ratings00 Ratings
Credit Ratings Reports7.065 Ratings00 Ratings
Macroeconomic News8.198 Ratings00 Ratings
Search Tools9.1132 Ratings00 Ratings
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
AlphaSense
-
Ratings
Zoho Social
8.2
348 Ratings
6% above category average
Sentiment analysis00 Ratings7.9246 Ratings
Broad channel coverage00 Ratings8.5342 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
AlphaSense
-
Ratings
Zoho Social
8.3
418 Ratings
3% above category average
Content planning and scheduling00 Ratings9.2416 Ratings
Audience targeting00 Ratings7.5295 Ratings
Content optimization00 Ratings8.1344 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
AlphaSense
-
Ratings
Zoho Social
8.1
338 Ratings
1% below category average
Automated routing and prioritization00 Ratings7.9287 Ratings
Customer interaction histories00 Ratings8.4319 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
AlphaSense
-
Ratings
Zoho Social
8.1
296 Ratings
3% above category average
Lead generation00 Ratings7.7219 Ratings
Content marketing00 Ratings8.5288 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
AlphaSense
-
Ratings
Zoho Social
9.1
410 Ratings
6% above category average
Twitter00 Ratings9.4365 Ratings
Facebook00 Ratings9.0402 Ratings
LinkedIn00 Ratings9.2360 Ratings
Google+00 Ratings8.9232 Ratings
Instagram00 Ratings9.2332 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
AlphaSense
-
Ratings
Zoho Social
7.6
337 Ratings
4% below category average
Campaign success analytics00 Ratings7.7335 Ratings
Competitor analysis00 Ratings7.6204 Ratings
Account management
Comparison of Account management features of Product A and Product B
AlphaSense
-
Ratings
Zoho Social
8.8
365 Ratings
8% above category average
Role-based user permissions & privileges00 Ratings8.5273 Ratings
Mobile access00 Ratings9.1348 Ratings
Best Alternatives
AlphaSenseZoho Social
Small Businesses

No answers on this topic

Publer
Publer
Score 9.8 out of 10
Medium-sized Companies
S&P Capital IQ
S&P Capital IQ
Score 7.8 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Enterprises
S&P Capital IQ
S&P Capital IQ
Score 7.8 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlphaSenseZoho Social
Likelihood to Recommend
9.5
(212 ratings)
9.2
(423 ratings)
Likelihood to Renew
8.4
(18 ratings)
8.0
(12 ratings)
Usability
9.0
(208 ratings)
9.4
(250 ratings)
Availability
8.6
(18 ratings)
8.2
(2 ratings)
Performance
7.4
(18 ratings)
8.2
(3 ratings)
Support Rating
8.2
(13 ratings)
9.3
(220 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Online Training
8.3
(7 ratings)
8.2
(1 ratings)
Implementation Rating
9.0
(5 ratings)
8.3
(5 ratings)
Configurability
8.1
(5 ratings)
7.3
(2 ratings)
Contract Terms and Pricing Model
7.0
(3 ratings)
-
(0 ratings)
Ease of integration
8.2
(1 ratings)
3.6
(2 ratings)
Product Scalability
7.8
(18 ratings)
8.2
(3 ratings)
Professional Services
8.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.1
(4 ratings)
8.2
(2 ratings)
Vendor pre-sale
9.1
(4 ratings)
8.2
(2 ratings)
User Testimonials
AlphaSenseZoho Social
Likelihood to Recommend
AlphaSense
AlphaSense works very well for researching topics related to companies, technologies and/or industries. The information access is super useful. Sorting by search relevance and filtering by source type can help curate the information to what you are looking for. One area that could use some help is how to digest that information down to usable chunks. If your goal is to synthesize the information into your research, then the platform seems to have some tools to help do that, but it will still be a manual process. A CoPilot or similar integration could go a long way to improving the time to value of using this tool and the information it gathers for you.
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Zoho
Zoho Social is well suited for content creators, social media marketers, business owners and anyone who is customer facing in the business. It's great to stay on top of how each platform is doing analytics wise, and have an in depth view of each platform's engagement. It's also well suited for beginners or people who have some experience in understanding the analytics part of social media marketing.
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Pros
AlphaSense
  • Key market trends- I input a topic name and get information related to the topic.
  • Competitor filings- Alphasense is able to get all the regulatory documents quickly.
  • Earnings calls- Alphasense now provides transcripts, which is incredibly helpful when I can't attend the earnings call live.
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Zoho
  • Content sharing to all our social media accounts at one place
  • Warning about platform specific issues, also giving choice not to include problematic platforms
  • Showing statistics of our shares as a table so that we can understand about the impact of our specific posts.
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Cons
AlphaSense
  • Provide access to research reports on latest technology topics like Small Modular Reactor in Nuclear industry
  • Curate end industry commentary based on particular account expectations on regular basis ( monthly/bi monthly)
  • Mail communication regarding latest topics that are included to the AlphaSense library
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Zoho
  • I wanted to use the ability to have Zoho queue the posts, but I wanted to choose the start time of the first post for a few days in the future and I did not find an easy way to set that.
  • I wish there were a box with a cheat sheet of the sizes that each social media platform allows for it's video and pictures in the dialogue box for posting so I can be sure to choose appropriate content.
  • I do think it's a bit expensive, especially for my needs, but I like the ease of use. I will continue to do what I can to get this service discounted until I can no longer afford it.
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Likelihood to Renew
AlphaSense
AlphaSense is a very useful tool and is reasonably priced for our organization. While I may not be a hyper-active user, it's a great resource when I need to quickly do a competitive landscape survey, review publicly available documents (transcripts, etc.), or review Wall Street research
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Zoho
Zoho Social is the BEST! I have found the perfect solution to social media marketing! It is extremely affordable and I highly recommend it! Create a post once and post it to 5 or more social media platforms! LOVE IT!! :)
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Usability
AlphaSense
The ability to quickly move between transcripts/research is excellent, as is the previews generated of excerpts around search terms, and really increases efficiency/ability to find what you are looking for. The advanced search functionality is more challenging to use, and can some times be difficult to figure out how to set the exact parameters you are looking for (however, once you have the search in place, it is easy to amend)
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Zoho
A bit of repetition from previous screens but ultimately I wrote down what success looked like for me if I was to choose a social media tool, and how that would positively impact my business. From assessing all the tools out there, I also had a matrix of what tool offered what functionality. Once I had both reports prepared, I had a top 3 which matched the needs I had from a tool, and, for me, Zoho Social stood out head and shoulders above the competition
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Reliability and Availability
AlphaSense
The availability of Alphasense is great. I have used the software for multiple years and cannot remember ever having an outage issue. This is surprising actually, as I use other software applications that do not have regular outages, but still have outages periodically. Alphasense, on the other hand, never seems to have any outages. Good sign if I can't remember the software not working :).
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Zoho
We've never had a problem with availability
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Performance
AlphaSense
Loading or performing searches on AlphaSense platform is reasonably fast for most of the time. However, it is sometimes unacceptably long for me to load PDF files (earnings presentation, supplementary financial report) on AlphaSense. Certain features might also take very long time, such as loading for "similar tables" across EDGAR filings, or downloading tables from EDGAR filings
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Zoho
Excellent performance for what it does. No problem downloading pages on the desktop or mobile. It integrates well with other Zoho products. Outside of Zoho? Forget it.
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Support Rating
AlphaSense
Customer support is very prompt. I get personalized support for search recommendations and content that I could not find in my own search. Support checks in with me on a bi-monthly basis to keep me informed of the many different feature additions, I cannot find a more kind, understanding, and supportive team.
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Zoho
I rate the customer support as outstanding. The assistance provided by the support team has been consistently prompt, knowledgeable, and attentive to our needs. Whenever we've encountered issues or had questions, they have swiftly addressed them, guiding us through solutions and ensuring a smooth experience. Their dedication to resolving concerns reflects their commitment to customer satisfaction, and I am thoroughly impressed with the level of support we have received.
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In-Person Training
AlphaSense
The person was prepared, attentive, understood the nature of my questions, was willing to work through any difficulties or misunderstandings, was patient, and super pleasant to work with. Great customer service.
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Zoho
No answers on this topic
Online Training
AlphaSense
Trainers address the basics, and such training was meant for new users. Instructions are really helpful by providing scenarios that our team will face in our daily tasks. It will be more thoughtful if the training is conducted by case studies so as to allow new users to get first-hand experience during the training.
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Zoho
No answers on this topic
Implementation Rating
AlphaSense
use friendly UI made the transition seamless
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Zoho
You can use Zoho Social out of the box so there weren't any implementation issues.
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Alternatives Considered
AlphaSense
We primarily use Aiera for live transcripts but their transcripts are not as accurate and a bit more glitchy. AlphaSense is really strong on that front and even organizes your printouts with smart summaries and a collection of all of your highlights. It is much better for organizing your thoughts.
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Zoho
Zoho Social is a great social media management tool that allows businesses, and individuals, to manage multiple social media accounts, schedule posts, track analytics, and engage with followers. It competes well with other social media management tools such as Hootsuite, Buffer, Sprout Social, Agora Pulse, and Hubspot. Zoho Social stands out for its integration capabilities with other Zoho applications and affordability for small to medium-sized businesses. Each tool has its own strengths and weaknesses, and businesses should evaluate them based on their specific needs and goals. The biggest fallacy for Zoho is its restriction on scheduling tools on the free plan who have social and personal needs. I believe this can be circumvented by Zoho periodically making an advertisement to one's feed.
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Contract Terms and Pricing Model
AlphaSense
flexible billing
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Zoho
No answers on this topic
Scalability
AlphaSense
The sharing features provides by AlphaSense mean that it can be readily scaled for teams within an organization and, subject to compliance requirements, with client organizations. The ability to share annotations of transcripts and investor releases is valuable, and facilitates collaboration between analysts.
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Zoho
We're a small organization so we haven't needed to deploy across multiple departments or sites.
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Professional Services
AlphaSense
Very professional and knowledgeable team. Easy to work with and communicates in a way that's helpful for users who aren't experts on the platform
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Zoho
No answers on this topic
Return on Investment
AlphaSense
  • AlphaSense has allowed us to generate deeper competitive insights. For example, we conducted an in depth analysis of the aerial data analytics (drone) industry, and AlphSense helped us narrow in on the market leaders and their various strengths / weaknesses.
  • AlphaSense has improved our team's overall efficiency. With Stream in particular, we are able to pinpoint insights in a matter of minutes through the transcript feature as opposed to having to conduct a series of calls ourselves. This is a significant time saver.
  • AlphaSense has allowed us to make more informed decisions on our public holdings by providing us with unfettered access to equity research analyst reports.
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Zoho
  • Zoho Social allows me to "see" my messaging planning weeks into the future. I can create themes for a week or month and easily see how it performs.
  • Having all my social accounts in one place saves me time.
  • It is too early for any ROI from Zoho but the amount of content I am putting out has increased by at least 400%.
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ScreenShots

AlphaSense Screenshots

Screenshot of AlphaSense's AI search, available across 2,000+ premium business data sources including SEC filings, earnings calls, broker research, business journals, news & more. It can be used to stay ahead of market-moving trends and instantly surface critical information buried within millions of documents.Screenshot of a single view of the industries, companies and themes within a fully-customizable dashboard, that can be tailored to fit any research process.Screenshot of a purpose-built generative AI that offers insights from a premium content universe.

Zoho Social Screenshots

Screenshot of AnalyticsScreenshot of CollaborationScreenshot of Create-PublishScreenshot of InboxScreenshot of Monitor-SearchScreenshot of Social-Media-Marketing