Alpine IQ vs. Annex Cloud Loyalty Experience Platform

I think Alpine IQ is an excellent platform, especially for the challenging cannabis industry. In my experience, they take the guesswork out of preparing compliant campaigns and give us access to our data in a way that makes it actionable and easy to digest.

Annex Loyalty Cloud is a SAP partner product and part of the SAP CX portfolio which provides great possibilities to use it in your SAP CX ecosystem. Integrations can be hard to set up out-of-the-box, but once done unleash the real power of the combination of a Loyalty and for instance, Marketing Cloud.

Incentivized

• Customizable email and text campaigns make it easy to brand our messaging.
• In my experience, audience segmenting is easy and very robust for precise targeting.
• In my opinion, analytics and reporting are easy to understand.

• Tiered program
• Custom point earning actions
• Point multipliers
• Integration with other vendors

Incentivized

• I wish there was an option to add a-la-carte features to their plans, because the difference in cost between starter plans and the next step up is too much for us to afford.
• More features available to the starter packages would be nice.

• Native integrations with other systems
• Flexibility in rewards program
• Configuration options of Loyalty

Incentivized

Annex Cloud Customer Loyalty Platform is the first full-featured loyalty vendor I've worked with.

Incentivized

• So far we have seen higher open and conversion rates than previous messaging platforms.
• The way it integrates with our POS makes it much easier on our team to use and to encourage customers to sign up for the loyalty program.

• Increase of 30 % in loyalty members
• Increase of 15% store visits
• Increased spending

Incentivized