Likelihood to Recommend If implemented as a Cloud Service provider (Public Cloud), In House Solution (Private Cloud) or a mixture of both (Hybrid Cloud):
The Agentless Architecture means there are less support burdens. Encryption at Source gives the customer confidence their data is secure. WAN Optimisation (Compression & Block Level Incremential Forever and De-deupe of Data), enables a large amount of Data to be protected offsite. One step Backup to both Local and Offsite storage enables LAN speed restores with offsite peace of mind. Asigra Replication from DS-System to DS-System enables another geographically separate copy of the data. Read full review Do you have VMWare? Yes I can back it up. Do you have Hyper-V? Yes I can back it up. That in itself should speak for itself. Altaro has really given a great deal into their software, not only making it easy to use, BUT also a really good and reliable product where you can support your workloads hassle-free, and super lightweight
Read full review Pros Provides capability of local backups while maintaining remote copies on cloud to ensure faster recoveries of recent data and remote protection of all data. Helps reduce cost of long term retention by leveraging the BLM functionality. It does not need specialized hardware for it to work. Customers and Service Providers can choose their own infrastructure and do not need to rely on any OS or storage based replication even for deploying replication of backups. Supports wide range of environments including virtual environments with remarkable features like remote VDR with incremental restores. Read full review Fast and simple setup. I didn't need to read through ANY documentation to set up and have a backup running. Easy and cost-effective licensing. I didn't need to count CPU's or VM's or other random facts to work out my licensing. Just how many hosts, and then one of 3 feature levels of which two have unlimited VM licensing. Hosts x Feature Set = Cost. Easy Restores. Backing up is one thing, but restoring and having confidence in the restore is another. It just works, simple and effective. Help is easy to find if you need it. From within the app, it gives you options of email, phone, and live chat, which is usually available even with odd time zones in play. Read full review Cons We would like to see Asigra come out with a Replication Model for quick Recovery of systems upon Disaster. We can have quicker recovery, DR, with Virtual Machines but we would like to have Physical Machine recovery in less than 2 hours. Replication can accomplish this... We would like to see Geolocation and remote wipe for endpoint devices We would like to see the solution provide easy "roll back" after a disaster. Read full review More cloud-based storage options. Currently, only Azure is supported, which is excellent, but it would be good to have AWS and Google storage options too. It would be AWESOME if they could do a restore from Azure cloud direct to an Azure VM instance. Currently, you need to set up an Azure VM machine with nested Hyper-V, install Altaro on that, and then restore into a nested VM, this gets crazy expensive. Better notification of errors, or more around having a threshold, so if it misses one backup of a constant backup that happens every 5 minutes but recovers at the 10 minutes back, it is ok. Just think it needs to identify significant or long-running issues better than the occasional little issues. Read full review Likelihood to Renew Asigra is a great entry way into the cloud. Compliance is a tricky thing. Jumping backup software means having to deal with previous copies somehow. Asigra is built for the long haul. Asigra is continuing to increase their feature stack. They have made huge steps in the VM backup in the last 3 years and continue to implement features there. As far as cloud backup software goes, there are many that can do it, but none that do it as well as Asigra. Read full review It simply works and it is making our lives easier. The renewal process is also really good
Read full review Usability It is a bit rough around the edges and the GUI feels like a wrap around of a CLI but it is simple to use. The problem comes in when there is an error code you are usually chasing down the error code in the specific vendor's forums rather than Asigra's
Read full review A lot of people in the technical industry deliver what I would call snack crackle pop topics, where the software gets over complicated, and they drown people in all the "fancy" features. Altaro, from my point of view" has designed the software to be super usable, easy to implement, as well as support. It is really one of the best designs
Read full review Reliability and Availability Over 6 consecutive years our Asigra Backend had 99.99% uptime and provided 7x24 data restore availability. Software is robust in operations, provides N+1 node architecture to protect against failure of half of the nodes (majority of the nodes still up) and software based replication to protect against data loss across two geographically independent datacenter locations. Why not 10 points? Some major upgrades still require short downtime within a planned maintenance windows.
Read full review Support Rating They respond quickly on your request. They ask for details at the time of logging the support request itself ensuring the first response is not for collecting the basic details only. They refund you the support request if they find it as a functionality issue. They follow up on you to ensure you are satisfied and happy with the response and resolution that they have provided.
Read full review One of the most important benefits of the Altaro HyperV backup solution is the support. From the free edition, you're able to chat with the support that can assist you in a remote session an find a quick solution that solves the issue. It is always available. The email support is also.
Read full review Online Training Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation. They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.
Read full review Implementation Rating Quick to install, easy to create jobs, schedules and retention policies. No large cycles of setting up backup volumes or trash volumes. Retention job itself configures the BLM functionality so you don't need an expertise to handle the BLM module separately.
Read full review Altaro has really designed their product so well that you can honestly implement this within a couple of minutes
Read full review Alternatives Considered I would say that it has the same functionality as the three mentioned above in their respective fields (might have a bit less than some of them) but Asigra offers all of this and more so if you are looking for a single backup solution across the entire firm then Asigra is the much better choice
Read full review The only other competitor I am personally familiar with is Carbonite. I use that for file-level backups throughout my network and it works well but while it does offer backups for virtual machines, I have never found it to be a reliable option. Jobs failed for me regularly for no apparent reason. In the handful of times I have needed support, they were helpful and straight-forward.
Read full review Return on Investment Our entire Asigra environment can be easily monitored through one plane of glass thanks to their DS-Operator and Asigra Management Console. It's quite simple to use and navigate. Never has restoration fallen short. Data from several generations can be saved and retrieved. After a hardware failure, an edge server can be easily and quickly rebuilt. Read full review Restoring our primary ERP VM has already saved many hours of rebuilding from data backups, so that in itself already gave us an excellent ROI for having Altaro running. The quick and easy setup also makes sense for a fast ROI as we didn't need to spend much time or effort in its set up. Lastly, any other restores we have done for retrieving files or testing backups were so simple and easy to do that the process didn't take long and saved us time and cost. Read full review ScreenShots