What users are saying about
24 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 24 reviews and ratings
30 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 30 reviews and ratings
Likelihood to Recommend
Altaro VM Backup
While I am not an IT professional, I can get around and do a lot of things. For a novice user like myself, the UI is fairly straightforward and easy to set-up and manage. If I was delving into more detailed backups and replication (not currently using) I still believe that a novice user like myself would be able to manage. Pricing based on host and not VMs is attractive for the end-user. If you had your VMs stored on a number of different hosts, it could get pricey.
Operations Manager
Technics Dental LaboratoryMedical Device, 11-50 employees
AWS Backup
AWS [Backup] does what it intends on doing. AWS [Backup] is very fast, however, for that speed, you'll end up with a high bill at the end of the month. Compared to competitors, AWS [Backup] is a lot more expensive than others. However, I believe it makes it up in it's versatility - there's no company more compatible with others than AWS.
Chief Executive Officer
Hoffman Management GroupMarketing & Advertising, 1-10 employees
Pros
Altaro VM Backup
- Fast and simple setup. I didn't need to read through ANY documentation to set up and have a backup running.
- Easy and cost-effective licensing. I didn't need to count CPU's or VM's or other random facts to work out my licensing. Just how many hosts, and then one of 3 feature levels of which two have unlimited VM licensing. Hosts x Feature Set = Cost.
- Easy Restores. Backing up is one thing, but restoring and having confidence in the restore is another. It just works, simple and effective.
- Help is easy to find if you need it. From within the app, it gives you options of email, phone, and live chat, which is usually available even with odd time zones in play.

Verified User
Manager in Information Technology
Computer Hardware Company, 11-50 employeesAWS Backup
- Data backup.
- Disaster recovery.

Verified User
Engineer in Engineering
Information Technology and Services Company, 10,001+ employeesCons
Altaro VM Backup
- Single file restore is not included in the 2 VM free edition.
- Can't restore a single SQL database, you have to restore the entire VM.
System Administrator
GOPLegal Services, 501-1000 employees
AWS Backup
- add more services to support aws backups
- optimized the total size of backups (used one)
- try to make previews of backups
Office Support Manager
ciberneticaComputer & Network Security, 11-50 employees
Usability
Altaro VM Backup
No score
No answers yet
No answers on this topic
AWS Backup
AWS Backup 9.5
Based on 2 answers
Very easy to use and is as plug and play as you can get. There are configuration options for multiple schemas that best fits your organization.
CTO (Chief Technical Officer)
CureusPublishing, 1-10 employees
Support Rating
Altaro VM Backup
Altaro VM Backup 8.8
Based on 14 answers
The chat is very responsive. They work hard to find you a solution. They are very competent and very friendly. Most of the time they will simply open a request for you and ask to send the support package (bunch of logs and files) and will come back by email, but you can also click on the chat button inside Altaro to talk to someone.

Verified User
Director in Information Technology
Information Technology and Services Company, 201-500 employeesAWS Backup
AWS Backup 9.4
Based on 5 answers
With a HUGE online help base, and very knowledgeable and fast support teams. They also have reps on the Spiceworks forums actively helping members in real time and support a very large VAR and MSP / Re seller Networking that are all trained and hyper knowledgeable in the solutions offered by AWS.
Co-Owner
Dawn till Dusk TekInformation Technology and Services, 1-10 employees
Alternatives Considered
Altaro VM Backup
Altaro brings value to organizations looking at other platforms. It's definitely less expensive overall than Veeam, Datto or Infrascale. The recovery solution for Altaro is very good and reliable. Any organization looking at Veeam should consider Altaro as a potential alternative - depending on requirements. Although lacking in some granular backup/recovery systems, organizations looking at the backup of VMs only - numerous VMs with an off-site cloud location already setup. Costs can potentially increase if numerous versions or long deletion policy needs to be maintained. However such costs would increase on Veeam as well. Solarwinds and Carbonite charge based on selected sizes while Asigra has an amazing deduplication system for VMs, however, Asigra can become pricey with longer deletion/versioning setups as well.
Owner
Office Wave Technology SolutionsComputer & Network Security, 1-10 employees
AWS Backup
Being an AWS service, AWS Backup integrates in a native way with other AWS services, providing an easy way to backup those services. Being able to create separate backup plans that meet specific business and regulatory compliance requirements provides us with capabilities to face auditing processes.
DevOps
Aval Digital LabsFinancial Services, 201-500 employees
Return on Investment
Altaro VM Backup
- We have a reliable backup solution.
- I always know if/when a job fails.
- Any time I have had to restore a backup, it was a straight-forward process.
Operations Manager
Technics Dental LaboratoryMedical Device, 11-50 employees
AWS Backup
- We use a lot of AWS services, so backup goals are now simpler to achieve.
- We let auditors access the dashboard to check backup status.
DevOps
Aval Digital LabsFinancial Services, 201-500 employees
Pricing Details
Altaro VM Backup
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Altaro VM Backup Editions & Modules
Edition
Free | Free |
---|---|
Subscription License - Standard Edition | 59.802 |
Subscription License - Unlimited Edition | 73.802 |
Subscription License - Unlimited Plus Edition | 89.202 |
Perpetual License - Standard Edition | $5953 |
Perpetual License - Unlimited Edition | $6953 |
Perpetual License - Unlimited Plus Edition | $8753 |
- per VM/per year
- per host
Additional Pricing Details
—AWS Backup
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
AWS Backup Editions & Modules
Edition
Backup Storage - Warm Storage | $0.0951 |
---|---|
Backup Storage - Cold Storage | $0.011 |
Restore - Warm Storage | $0.021 |
Restore - Cold Storage | $0.031 |
Restore - Item-Level Restore | $0.502 |
- per GB per month
- per request