What users are saying about
24 Ratings
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Score 8.7 out of 100
26 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Altaro VM Backup

While I am not an IT professional, I can get around and do a lot of things. For a novice user like myself, the UI is fairly straightforward and easy to set-up and manage. If I was delving into more detailed backups and replication (not currently using) I still believe that a novice user like myself would be able to manage. Pricing based on host and not VMs is attractive for the end-user. If you had your VMs stored on a number of different hosts, it could get pricey.
Jarret Schwartz | TrustRadius Reviewer

Carbonite Safe (formerly Mozy)

Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
Kurt Ferguson | TrustRadius Reviewer

Pros

Altaro VM Backup

  • Fast and simple setup. I didn't need to read through ANY documentation to set up and have a backup running.
  • Easy and cost-effective licensing. I didn't need to count CPU's or VM's or other random facts to work out my licensing. Just how many hosts, and then one of 3 feature levels of which two have unlimited VM licensing. Hosts x Feature Set = Cost.
  • Easy Restores. Backing up is one thing, but restoring and having confidence in the restore is another. It just works, simple and effective.
  • Help is easy to find if you need it. From within the app, it gives you options of email, phone, and live chat, which is usually available even with odd time zones in play.
Anonymous | TrustRadius Reviewer

Carbonite Safe (formerly Mozy)

  • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
  • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
  • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
Anonymous | TrustRadius Reviewer

Cons

Altaro VM Backup

  • Single file restore is not included in the 2 VM free edition.
  • Can't restore a single SQL database, you have to restore the entire VM.
Stefano Sanna | TrustRadius Reviewer

Carbonite Safe (formerly Mozy)

  • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
Ruby Javaid | TrustRadius Reviewer

Likelihood to Renew

Altaro VM Backup

No score
No answers yet
No answers on this topic

Carbonite Safe (formerly Mozy)

Carbonite Safe (formerly Mozy) 5.9
Based on 2 answers
For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
Joshua Cedeño | TrustRadius Reviewer

Support Rating

Altaro VM Backup

Altaro VM Backup 8.8
Based on 14 answers
The chat is very responsive. They work hard to find you a solution. They are very competent and very friendly. Most of the time they will simply open a request for you and ask to send the support package (bunch of logs and files) and will come back by email, but you can also click on the chat button inside Altaro to talk to someone.
Anonymous | TrustRadius Reviewer

Carbonite Safe (formerly Mozy)

Carbonite Safe (formerly Mozy) 10.0
Based on 4 answers
I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
Vivian Vassar | TrustRadius Reviewer

Alternatives Considered

Altaro VM Backup

Altaro brings value to organizations looking at other platforms. It's definitely less expensive overall than Veeam, Datto or Infrascale. The recovery solution for Altaro is very good and reliable. Any organization looking at Veeam should consider Altaro as a potential alternative - depending on requirements. Although lacking in some granular backup/recovery systems, organizations looking at the backup of VMs only - numerous VMs with an off-site cloud location already setup. Costs can potentially increase if numerous versions or long deletion policy needs to be maintained. However such costs would increase on Veeam as well. Solarwinds and Carbonite charge based on selected sizes while Asigra has an amazing deduplication system for VMs, however, Asigra can become pricey with longer deletion/versioning setups as well.
Calin Popescu | TrustRadius Reviewer

Carbonite Safe (formerly Mozy)

Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
Derek Schroeder | TrustRadius Reviewer

Return on Investment

Altaro VM Backup

  • We have a reliable backup solution.
  • I always know if/when a job fails.
  • Any time I have had to restore a backup, it was a straight-forward process.
Jarret Schwartz | TrustRadius Reviewer

Carbonite Safe (formerly Mozy)

  • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
  • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
Anonymous | TrustRadius Reviewer

Pricing Details

Altaro VM Backup

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Altaro VM Backup Editions & Modules

Edition
FreeFree
Subscription License - Standard Edition59.802
Subscription License - Unlimited Edition73.802
Subscription License - Unlimited Plus Edition89.202
Perpetual License - Standard Edition$5953
Perpetual License - Unlimited Edition$6953
Perpetual License - Unlimited Plus Edition$8753
  1. per VM/per year
  2. per host
Additional Pricing Details

Carbonite Safe (formerly Mozy)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Carbonite Safe (formerly Mozy) Editions & Modules

Edition
Basic$83.991
Plus$119.991
Prime$149.991
  1. Per Year
Additional Pricing Details

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