What users are saying about
24 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 24 reviews and ratings
Commvault Complete Backup & Recovery
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
178 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 178 reviews and ratings
Likelihood to Recommend
Altaro VM Backup
While I am not an IT professional, I can get around and do a lot of things. For a novice user like myself, the UI is fairly straightforward and easy to set-up and manage. If I was delving into more detailed backups and replication (not currently using) I still believe that a novice user like myself would be able to manage. Pricing based on host and not VMs is attractive for the end-user. If you had your VMs stored on a number of different hosts, it could get pricey.
Operations Manager
Technics Dental LaboratoryMedical Device, 11-50 employees
Commvault Complete Backup & Recovery
Commvault [Complete Backup & Recovery] works well in a simple environment where backups are needed. Commvault is able to backup virtual and physical servers and send them to any common backup targets like offsite storage or a tape library. It manages even old tape libraries very well. Our tape library is severely out of date and it works well with it even with it's old age.
Network Engineer
Green Bay Area Public School DistrictEducation Management, 1001-5000 employees
Feature Rating Comparison
Data Center Backup
Altaro VM Backup
—
Commvault Complete Backup & Recovery
9.1
Universal recovery
Altaro VM Backup
—
Commvault Complete Backup & Recovery
9.0
Live recovery
Altaro VM Backup
—
Commvault Complete Backup & Recovery
8.9
Recovery verification
Altaro VM Backup
—
Commvault Complete Backup & Recovery
8.8
Business application protection
Altaro VM Backup
—
Commvault Complete Backup & Recovery
8.6
Multiple backup destinations
Altaro VM Backup
—
Commvault Complete Backup & Recovery
9.3
Incremental backup identification
Altaro VM Backup
—
Commvault Complete Backup & Recovery
9.4
Backup to the cloud
Altaro VM Backup
—
Commvault Complete Backup & Recovery
8.6
Deduplication and file compression
Altaro VM Backup
—
Commvault Complete Backup & Recovery
9.4
Snapshots
Altaro VM Backup
—
Commvault Complete Backup & Recovery
9.5
Flexible deployment
Altaro VM Backup
—
Commvault Complete Backup & Recovery
8.8
Management dashboard
Altaro VM Backup
—
Commvault Complete Backup & Recovery
8.8
Platform support
Altaro VM Backup
—
Commvault Complete Backup & Recovery
9.3
Retention options
Altaro VM Backup
—
Commvault Complete Backup & Recovery
9.6
Encryption
Altaro VM Backup
—
Commvault Complete Backup & Recovery
9.6
Pros
Altaro VM Backup
- Fast and simple setup. I didn't need to read through ANY documentation to set up and have a backup running.
- Easy and cost-effective licensing. I didn't need to count CPU's or VM's or other random facts to work out my licensing. Just how many hosts, and then one of 3 feature levels of which two have unlimited VM licensing. Hosts x Feature Set = Cost.
- Easy Restores. Backing up is one thing, but restoring and having confidence in the restore is another. It just works, simple and effective.
- Help is easy to find if you need it. From within the app, it gives you options of email, phone, and live chat, which is usually available even with odd time zones in play.

Verified User
Manager in Information Technology
Computer Hardware Company, 11-50 employeesCommvault Complete Backup & Recovery
- Commvault is the Swiss Army knife for data protection in an Enterprise environment. You name the environment and Commvvault has something to protect it. Very helpful in this on-prem/off-prem world that is developing into a DevOps world.
- Improves our Disaster Recovery
- Starting to utilize for data migration for VMware in places where Zerto is too expensive

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesCons
Altaro VM Backup
- Single file restore is not included in the 2 VM free edition.
- Can't restore a single SQL database, you have to restore the entire VM.
System Administrator
GOPLegal Services, 501-1000 employees
Commvault Complete Backup & Recovery
- For database restores, it has to restore the entire database in order to recover just one table.
- Backups of virtual machines with direct attached storage is difficult.
- I wish it covered cloud assets more thoroughly, like AWS ELBs and Security Groups.
Unix Team Manager
Johnson & Wales UniversityHigher Education, 1001-5000 employees
Likelihood to Renew
Altaro VM Backup
No score
No answers yet
No answers on this topic
Commvault Complete Backup & Recovery
Commvault Complete Backup & Recovery 8.2
Based on 8 answers
It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.

Verified User
Professional in Information Technology
Financial Services Company, 201-500 employeesUsability
Altaro VM Backup
No score
No answers yet
No answers on this topic
Commvault Complete Backup & Recovery
Commvault Complete Backup & Recovery 8.5
Based on 10 answers
Not very user friendly. The interface is OK but takes a while to learn and navigate. Once learned, it is not too bad to use. They have an application and HTML version of the console. Not all the options and features are in the HTML version of the console but are supposed to be at some point.
IT Technical Support Specialist
Mid-Continent Instruments and AvionicsAirlines/Aviation, 51-200 employees
Reliability and Availability
Altaro VM Backup
No score
No answers yet
No answers on this topic
Commvault Complete Backup & Recovery
Commvault Complete Backup & Recovery 9.1
Based on 1 answer
Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software.
Senior Technical Support Engineer
South Asian Technologies (Pvt) Ltd.Information Services, 11-50 employees
Performance
Altaro VM Backup
No score
No answers yet
No answers on this topic
Commvault Complete Backup & Recovery
Commvault Complete Backup & Recovery 9.1
Based on 1 answer
Commvault Complete Backup & Recovery is designed and provide to organizations with flexible and scalable software
Senior Technical Support Engineer
South Asian Technologies (Pvt) Ltd.Information Services, 11-50 employees
Support Rating
Altaro VM Backup
Altaro VM Backup 8.8
Based on 14 answers
The chat is very responsive. They work hard to find you a solution. They are very competent and very friendly. Most of the time they will simply open a request for you and ask to send the support package (bunch of logs and files) and will come back by email, but you can also click on the chat button inside Altaro to talk to someone.

Verified User
Director in Information Technology
Information Technology and Services Company, 201-500 employeesCommvault Complete Backup & Recovery
Commvault Complete Backup & Recovery 9.4
Based on 81 answers
The real winner of this company and application is its staff of support engineers and the management. Seriously, I could hate the application and despise using it and would still subscribe and deploy 100% across the company. No other company works as hard for its users as Commvault. Having a solid application on top of this is more than anyone can ask for.

Verified User
Manager in Information Technology
Hospital & Health Care Company, 5001-10,000 employeesIn-Person Training
Altaro VM Backup
No score
No answers yet
No answers on this topic
Commvault Complete Backup & Recovery
Commvault Complete Backup & Recovery 9.1
Based on 1 answer
Traning is very easy very helpful
Senior Technical Support Engineer
South Asian Technologies (Pvt) Ltd.Information Services, 11-50 employees
Online Training
Altaro VM Backup
No score
No answers yet
No answers on this topic
Commvault Complete Backup & Recovery
Commvault Complete Backup & Recovery 9.1
Based on 1 answer
Commvault training is very important and very helpful full for immplementation.
Senior Technical Support Engineer
South Asian Technologies (Pvt) Ltd.Information Services, 11-50 employees
Implementation Rating
Altaro VM Backup
No score
No answers yet
No answers on this topic
Commvault Complete Backup & Recovery
Commvault Complete Backup & Recovery 9.5
Based on 10 answers
Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.
System Engineer
StratogentInformation Technology & Services, 51-200 employees
Alternatives Considered
Altaro VM Backup
Altaro brings value to organizations looking at other platforms. It's definitely less expensive overall than Veeam, Datto or Infrascale. The recovery solution for Altaro is very good and reliable. Any organization looking at Veeam should consider Altaro as a potential alternative - depending on requirements. Although lacking in some granular backup/recovery systems, organizations looking at the backup of VMs only - numerous VMs with an off-site cloud location already setup. Costs can potentially increase if numerous versions or long deletion policy needs to be maintained. However such costs would increase on Veeam as well. Solarwinds and Carbonite charge based on selected sizes while Asigra has an amazing deduplication system for VMs, however, Asigra can become pricey with longer deletion/versioning setups as well.
Owner
Office Wave Technology SolutionsComputer & Network Security, 1-10 employees
Commvault Complete Backup & Recovery
In the past it has been necessary to leverage multiple products to provide a complete data protection solution. Commvault Complete Backup & Recovery has been able to mirror the functions of competitive products while increasing functionality and management. Commvault Complete Backup & Recovery works cleanly in disparate environments that leverage dissimilar technologies and products.
Senior Storage Engineer / Backup Architect
UNC Health CareHospital & Health Care, 1001-5000 employees
Scalability
Altaro VM Backup
No score
No answers yet
No answers on this topic
Commvault Complete Backup & Recovery
Commvault Complete Backup & Recovery 9.1
Based on 1 answer
Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software
Senior Technical Support Engineer
South Asian Technologies (Pvt) Ltd.Information Services, 11-50 employees
Return on Investment
Altaro VM Backup
- We have a reliable backup solution.
- I always know if/when a job fails.
- Any time I have had to restore a backup, it was a straight-forward process.
Operations Manager
Technics Dental LaboratoryMedical Device, 11-50 employees
Commvault Complete Backup & Recovery
- I am not privy to ROI, but just having confidence and trust that Commvault will back up whatever needs backing up, and that we will always be able to restore it quickly, allows our technical people to concentrate on the problem at hand, knowing that we do not have to worry about the safety of the data. This saves time for some very expensive human resources and shortens schedules by eliminating a whole class of data safety and disaster recovery issues.

Verified User
Analyst in Information Technology
Hospital & Health Care Company, 10,001+ employeesPricing Details
Altaro VM Backup
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Altaro VM Backup Editions & Modules
Edition
Free | Free |
---|---|
Subscription License - Standard Edition | 59.802 |
Subscription License - Unlimited Edition | 73.802 |
Subscription License - Unlimited Plus Edition | 89.202 |
Perpetual License - Standard Edition | $5953 |
Perpetual License - Unlimited Edition | $6953 |
Perpetual License - Unlimited Plus Edition | $8753 |
- per VM/per year
- per host
Additional Pricing Details
—Commvault Complete Backup & Recovery
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Commvault Complete Backup & Recovery Editions & Modules
—