What users are saying about
24 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 24 reviews and ratings
Rubrik
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103 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 103 reviews and ratings
Likelihood to Recommend
Altaro VM Backup
While I am not an IT professional, I can get around and do a lot of things. For a novice user like myself, the UI is fairly straightforward and easy to set-up and manage. If I was delving into more detailed backups and replication (not currently using) I still believe that a novice user like myself would be able to manage. Pricing based on host and not VMs is attractive for the end-user. If you had your VMs stored on a number of different hosts, it could get pricey.
Operations Manager
Technics Dental LaboratoryMedical Device, 11-50 employees
Rubrik
All issues aside, I'd still recommend Rubrik all day long. The product simply works and does the core function really well. Management is able to get in the interface, look around and have a good general idea that everything is going ahead as planned. On the admin side [it's] really easy to work with and for the most part, everything makes perfect sense.
Storage Admin Sr
SFBCICInsurance, 501-1000 employees
Feature Rating Comparison
Data Center Backup
Altaro VM Backup
—
Rubrik
8.5
Universal recovery
Altaro VM Backup
—
Rubrik
8.3
Live recovery
Altaro VM Backup
—
Rubrik
8.7
Recovery verification
Altaro VM Backup
—
Rubrik
8.2
Business application protection
Altaro VM Backup
—
Rubrik
8.1
Multiple backup destinations
Altaro VM Backup
—
Rubrik
8.5
Incremental backup identification
Altaro VM Backup
—
Rubrik
8.1
Backup to the cloud
Altaro VM Backup
—
Rubrik
9.0
Deduplication and file compression
Altaro VM Backup
—
Rubrik
8.2
Snapshots
Altaro VM Backup
—
Rubrik
8.3
Flexible deployment
Altaro VM Backup
—
Rubrik
8.6
Management dashboard
Altaro VM Backup
—
Rubrik
8.1
Platform support
Altaro VM Backup
—
Rubrik
8.5
Retention options
Altaro VM Backup
—
Rubrik
9.0
Encryption
Altaro VM Backup
—
Rubrik
9.1
Pros
Altaro VM Backup
- Fast and simple setup. I didn't need to read through ANY documentation to set up and have a backup running.
- Easy and cost-effective licensing. I didn't need to count CPU's or VM's or other random facts to work out my licensing. Just how many hosts, and then one of 3 feature levels of which two have unlimited VM licensing. Hosts x Feature Set = Cost.
- Easy Restores. Backing up is one thing, but restoring and having confidence in the restore is another. It just works, simple and effective.
- Help is easy to find if you need it. From within the app, it gives you options of email, phone, and live chat, which is usually available even with odd time zones in play.

Verified User
Manager in Information Technology
Computer Hardware Company, 11-50 employeesRubrik
- Simple - Rubrik CDM centralizes backups around SLA. Objects, like VMs, are assigned to SLAs and the backups happen according to the SLA schedule.
- Powerful - Rubrik CDM gives us the option to adjust backup frequency, retention, archival location (co-lo or cloud), and allows for legal-hold. Additionally, it supports all the platforms we need to backup.
- Flexible - The GUI interface gives us access to almost everything we would ever need and their API, and API-first design, allows scripting. Scripting opens up additional use-cases and meets unique requirements.
- Excellent Support - Rubrik's support is knowledgeable and has been easy to contact and get help from whenever we've need it.

Verified User
Engineer in Information Technology
Higher Education Company, 1001-5000 employeesCons
Altaro VM Backup
- Single file restore is not included in the 2 VM free edition.
- Can't restore a single SQL database, you have to restore the entire VM.
System Administrator
GOPLegal Services, 501-1000 employees
Rubrik
- Cloud cluster has it's limitations as far as performance and resilience. With large data in the environment, it has issues archiving large amounts of data to S3.
- Multi-tenancy permissions are not fully baked. I had to get creative to give proper permissions to admins of different organizations. I submitted an RFE for this.
- Notifications are also not fully baked. Anyone that is an admin level of any organization, receives all system notifications.
Systems Architect
State Water Resource Control BoardGovernment Administration, 1001-5000 employees
Likelihood to Renew
Altaro VM Backup
No score
No answers yet
No answers on this topic
Rubrik
Rubrik 8.8
Based on 9 answers
We have been very satisficed with Rubrik over the years that we have been using the product. We have seen a few minor issues with some of the upgrades that have been applied, but overall the product works and is easy to use. Our SQL DBA's love the product to manage their SQL server backups because the restores are fast and can be done at the database level.
Manager, Infrastructure
Vizient, IncHospital & Health Care, 1001-5000 employees
Usability
Altaro VM Backup
No score
No answers yet
No answers on this topic
Rubrik
Rubrik 8.7
Based on 8 answers
Rubrik has a simple to use interface and day to day management is very simple yet it doesn't sacrifice flexibility. Expanding capacity as data grows is very easy and does not require downtime. Upgrading is simple and efficient. Setup and configuration are straight forward.

Verified User
Administrator in Engineering
Information Technology and Services Company, 10,001+ employeesReliability and Availability
Altaro VM Backup
No score
No answers yet
No answers on this topic
Rubrik
Rubrik 9.1
Based on 3 answers
Never goes down
Infrastructure Services Manager
University of ReadingHigher Education, 1001-5000 employees
Performance
Altaro VM Backup
No score
No answers yet
No answers on this topic
Rubrik
Rubrik 9.1
Based on 3 answers
I did not find any performance issues.

Verified User
Administrator in Information Technology
Education Management Company, 201-500 employeesSupport Rating
Altaro VM Backup
Altaro VM Backup 8.8
Based on 14 answers
The chat is very responsive. They work hard to find you a solution. They are very competent and very friendly. Most of the time they will simply open a request for you and ask to send the support package (bunch of logs and files) and will come back by email, but you can also click on the chat button inside Altaro to talk to someone.

Verified User
Director in Information Technology
Information Technology and Services Company, 201-500 employeesRubrik
Rubrik 9.0
Based on 17 answers
Rubrik support is hands down some of the best product support we have. They know their product and are quick to assist. Submitting support cases is easier and they are very responsive. You don't have to use Rubrik support often but when you do they have your back.

Verified User
Administrator in Information Technology
Printing Company, 51-200 employeesIn-Person Training
Altaro VM Backup
No score
No answers yet
No answers on this topic
Rubrik
Rubrik 9.1
Based on 1 answer
Very easy to take in and pass on.
IT Infrastructure Engineer
Shakespeare MartineauLegal Services, 501-1000 employees
Online Training
Altaro VM Backup
No score
No answers yet
No answers on this topic
Rubrik
Rubrik 4.5
Based on 1 answer
I've given 5 here as i have not done the Rubrik university stuff - just read their KB which is decent.
IT Infrastructure Engineer
Shakespeare MartineauLegal Services, 501-1000 employees
Implementation Rating
Altaro VM Backup
No score
No answers yet
No answers on this topic
Rubrik
Rubrik 8.9
Based on 6 answers
From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
System Administrator
UnionBank of the PhilippinesBanking, 1001-5000 employees
Alternatives Considered
Altaro VM Backup
Altaro brings value to organizations looking at other platforms. It's definitely less expensive overall than Veeam, Datto or Infrascale. The recovery solution for Altaro is very good and reliable. Any organization looking at Veeam should consider Altaro as a potential alternative - depending on requirements. Although lacking in some granular backup/recovery systems, organizations looking at the backup of VMs only - numerous VMs with an off-site cloud location already setup. Costs can potentially increase if numerous versions or long deletion policy needs to be maintained. However such costs would increase on Veeam as well. Solarwinds and Carbonite charge based on selected sizes while Asigra has an amazing deduplication system for VMs, however, Asigra can become pricey with longer deletion/versioning setups as well.
Owner
Office Wave Technology SolutionsComputer & Network Security, 1-10 employees
Rubrik
Veeam is the closest to Rubrik but still cannot compare in its simplicity and success rates. The others just don't even compare, heck you have to have a PHD just to use CommVault
Enterprise Architect
SH Data TechnologiesComputer & Network Security, 11-50 employees
Scalability
Altaro VM Backup
No score
No answers yet
No answers on this topic
Rubrik
Rubrik 8.8
Based on 3 answers
Very easy to add new 'briks' (or nodes as everyone else calls them :P) as long as the network is plugged in and configured, the briks will discuss among themselves and welcome the new comer into the cluster
IT Infrastructure Engineer
Shakespeare MartineauLegal Services, 501-1000 employees
Return on Investment
Altaro VM Backup
- We have a reliable backup solution.
- I always know if/when a job fails.
- Any time I have had to restore a backup, it was a straight-forward process.
Operations Manager
Technics Dental LaboratoryMedical Device, 11-50 employees
Rubrik
- Rubrik has eliminated backup worries from the IT organization radar. With great integration with virtualization software and recovery testing automation options Rubrik has significantly reduced time required to maintain business backup and archiving objectives.
- By providing reliable backup service to reliable archive destinations, Rubrik allowed to speed up systems retirement and shortened systems lifecycle, reducing systems TCO.
Director of Technology
First New YorkInvestment Management, 201-500 employees
Screenshots
Altaro VM Backup
—Pricing Details
Altaro VM Backup
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Altaro VM Backup Editions & Modules
Edition
Free | Free |
---|---|
Subscription License - Standard Edition | 59.802 |
Subscription License - Unlimited Edition | 73.802 |
Subscription License - Unlimited Plus Edition | 89.202 |
Perpetual License - Standard Edition | $5953 |
Perpetual License - Unlimited Edition | $6953 |
Perpetual License - Unlimited Plus Edition | $8753 |
- per VM/per year
- per host
Additional Pricing Details
—Rubrik
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Rubrik Editions & Modules
—