20 Ratings
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Score 8.4 out of 100
37 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Altaro VM Backup

While I am not an IT professional, I can get around and do a lot of things. For a novice user like myself, the UI is fairly straightforward and easy to set-up and manage. If I was delving into more detailed backups and replication (not currently using) I still believe that a novice user like myself would be able to manage. Pricing based on host and not VMs is attractive for the end-user. If you had your VMs stored on a number of different hosts, it could get pricey.
Jarret Schwartz | TrustRadius Reviewer

SysTools G Suite/Google Apps Backup

  • Very good for a backup that is also used for frequent access (like a remote HD) and is easy to share.
  • Not 100% reliable as a full copy (like TimeMachine) of the HD, but not far off.
Boaz Tal, MSc | TrustRadius Reviewer

Pros

Altaro VM Backup

  • Fast and simple setup. I didn't need to read through ANY documentation to set up and have a backup running.
  • Easy and cost-effective licensing. I didn't need to count CPU's or VM's or other random facts to work out my licensing. Just how many hosts, and then one of 3 feature levels of which two have unlimited VM licensing. Hosts x Feature Set = Cost.
  • Easy Restores. Backing up is one thing, but restoring and having confidence in the restore is another. It just works, simple and effective.
  • Help is easy to find if you need it. From within the app, it gives you options of email, phone, and live chat, which is usually available even with odd time zones in play.
Anonymous | TrustRadius Reviewer

SysTools G Suite/Google Apps Backup

  • Fast response
  • Excellent analysis
  • Easy migration
Anonymous | TrustRadius Reviewer

Cons

Altaro VM Backup

  • Single file restore is not included in the 2 VM free edition.
  • Can't restore a single SQL database, you have to restore the entire VM.
Stefano Sanna | TrustRadius Reviewer

SysTools G Suite/Google Apps Backup

  • Backup to Dropbox and other cloud services would be great.
  • Online backup to 3rd party cloud services that do not affect band-width on the user end.
Anonymous | TrustRadius Reviewer

Usability

Altaro VM Backup

No score
No answers yet
No answers on this topic

SysTools G Suite/Google Apps Backup

SysTools G Suite/Google Apps Backup 9.0
Based on 1 answer
Super easy usability is something you don’t find out there these days with back up utilities.
Anonymous | TrustRadius Reviewer

Support Rating

Altaro VM Backup

Altaro VM Backup 8.8
Based on 14 answers
The chat is very responsive. They work hard to find you a solution. They are very competent and very friendly. Most of the time they will simply open a request for you and ask to send the support package (bunch of logs and files) and will come back by email, but you can also click on the chat button inside Altaro to talk to someone.
Anonymous | TrustRadius Reviewer

SysTools G Suite/Google Apps Backup

SysTools G Suite/Google Apps Backup 8.0
Based on 1 answer
Great over all for what the purpose is. Not needing to spend much time focusing on backup
Anonymous | TrustRadius Reviewer

Alternatives Considered

Altaro VM Backup

Altaro brings value to organizations looking at other platforms. It's definitely less expensive overall than Veeam, Datto or Infrascale. The recovery solution for Altaro is very good and reliable. Any organization looking at Veeam should consider Altaro as a potential alternative - depending on requirements. Although lacking in some granular backup/recovery systems, organizations looking at the backup of VMs only - numerous VMs with an off-site cloud location already setup. Costs can potentially increase if numerous versions or long deletion policy needs to be maintained. However such costs would increase on Veeam as well. Solarwinds and Carbonite charge based on selected sizes while Asigra has an amazing deduplication system for VMs, however, Asigra can become pricey with longer deletion/versioning setups as well.
Calin Popescu | TrustRadius Reviewer

SysTools G Suite/Google Apps Backup

From my research, SysTools was chosen mainly due to its simplicity. Other software tends to add a lot of eye candy, which for me was not necessary. I needed something that I could configure and leave running in the background relatively unnoticed. SysTools provided that with little interruption to my daily activities.
Anonymous | TrustRadius Reviewer

Return on Investment

Altaro VM Backup

  • We have a reliable backup solution.
  • I always know if/when a job fails.
  • Any time I have had to restore a backup, it was a straight-forward process.
Jarret Schwartz | TrustRadius Reviewer

SysTools G Suite/Google Apps Backup

  • Reduces time of sharing files and working on them collaboratively, in fairly large groups. We stopped using email attachments.
  • Reduce recovery time from a faulty or retired PC.
  • Reduce time of recovering old and large files we do not keep offline.
Boaz Tal, MSc | TrustRadius Reviewer

Screenshots

Altaro VM Backup

SysTools G Suite/Google Apps Backup

Pricing Details

Altaro VM Backup

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Altaro VM Backup Editions & Modules

Edition
FreeFree
Subscription License - Standard Edition59.802
Subscription License - Unlimited Edition73.802
Subscription License - Unlimited Plus Edition89.202
Perpetual License - Standard Edition$5953
Perpetual License - Unlimited Edition$6953
Perpetual License - Unlimited Plus Edition$8753
  1. per VM/per year
  2. per host
Additional Pricing Details

SysTools G Suite/Google Apps Backup

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$49

SysTools G Suite/Google Apps Backup Editions & Modules

Edition
Single G Suite Mailbox License$19
Enterprise (minimum 5 users licenses)$24
    Additional Pricing Details

    Add comparison