What users are saying about
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 20 reviews and ratings
37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 37 reviews and ratings
Likelihood to Recommend
Altaro VM Backup
While I am not an IT professional, I can get around and do a lot of things. For a novice user like myself, the UI is fairly straightforward and easy to set-up and manage. If I was delving into more detailed backups and replication (not currently using) I still believe that a novice user like myself would be able to manage. Pricing based on host and not VMs is attractive for the end-user. If you had your VMs stored on a number of different hosts, it could get pricey.
Operations Manager
Technics Dental LaboratoryMedical Device, 11-50 employees
SysTools G Suite/Google Apps Backup
- Very good for a backup that is also used for frequent access (like a remote HD) and is easy to share.
- Not 100% reliable as a full copy (like TimeMachine) of the HD, but not far off.
Director New Business
OptimoveComputer Software, 51-200 employees
Pros
Altaro VM Backup
- Fast and simple setup. I didn't need to read through ANY documentation to set up and have a backup running.
- Easy and cost-effective licensing. I didn't need to count CPU's or VM's or other random facts to work out my licensing. Just how many hosts, and then one of 3 feature levels of which two have unlimited VM licensing. Hosts x Feature Set = Cost.
- Easy Restores. Backing up is one thing, but restoring and having confidence in the restore is another. It just works, simple and effective.
- Help is easy to find if you need it. From within the app, it gives you options of email, phone, and live chat, which is usually available even with odd time zones in play.

Verified User
Manager in Information Technology
Computer Hardware Company, 11-50 employeesSysTools G Suite/Google Apps Backup
- Fast response
- Excellent analysis
- Easy migration

Verified User
C-Level Executive in Sales
Information Technology & Services Company, 11-50 employeesCons
Altaro VM Backup
- Single file restore is not included in the 2 VM free edition.
- Can't restore a single SQL database, you have to restore the entire VM.
System Administrator
GOPLegal Services, 501-1000 employees
SysTools G Suite/Google Apps Backup
- Backup to Dropbox and other cloud services would be great.
- Online backup to 3rd party cloud services that do not affect band-width on the user end.

Verified User
General Manager in Sales
Retail Company, 1-10 employeesUsability
Altaro VM Backup
No score
No answers yet
No answers on this topic
SysTools G Suite/Google Apps Backup
SysTools G Suite/Google Apps Backup 9.0
Based on 1 answer
Super easy usability is something you don’t find out there these days with back up utilities.

Verified User
C-Level Executive in Sales
Information Technology & Services Company, 11-50 employeesSupport Rating
Altaro VM Backup
Altaro VM Backup 8.8
Based on 14 answers
The chat is very responsive. They work hard to find you a solution. They are very competent and very friendly. Most of the time they will simply open a request for you and ask to send the support package (bunch of logs and files) and will come back by email, but you can also click on the chat button inside Altaro to talk to someone.

Verified User
Director in Information Technology
Information Technology and Services Company, 201-500 employeesSysTools G Suite/Google Apps Backup
SysTools G Suite/Google Apps Backup 8.0
Based on 1 answer
Great over all for what the purpose is. Not needing to spend much time focusing on backup

Verified User
C-Level Executive in Sales
Information Technology & Services Company, 11-50 employeesAlternatives Considered
Altaro VM Backup
Altaro brings value to organizations looking at other platforms. It's definitely less expensive overall than Veeam, Datto or Infrascale. The recovery solution for Altaro is very good and reliable. Any organization looking at Veeam should consider Altaro as a potential alternative - depending on requirements. Although lacking in some granular backup/recovery systems, organizations looking at the backup of VMs only - numerous VMs with an off-site cloud location already setup. Costs can potentially increase if numerous versions or long deletion policy needs to be maintained. However such costs would increase on Veeam as well. Solarwinds and Carbonite charge based on selected sizes while Asigra has an amazing deduplication system for VMs, however, Asigra can become pricey with longer deletion/versioning setups as well.
Owner
Office Wave Technology SolutionsComputer & Network Security, 1-10 employees
SysTools G Suite/Google Apps Backup
From my research, SysTools was chosen mainly due to its simplicity. Other software tends to add a lot of eye candy, which for me was not necessary. I needed something that I could configure and leave running in the background relatively unnoticed. SysTools provided that with little interruption to my daily activities.

Verified User
Administrator in Information Technology
Insurance Company, 501-1000 employeesReturn on Investment
Altaro VM Backup
- We have a reliable backup solution.
- I always know if/when a job fails.
- Any time I have had to restore a backup, it was a straight-forward process.
Operations Manager
Technics Dental LaboratoryMedical Device, 11-50 employees
SysTools G Suite/Google Apps Backup
- Reduces time of sharing files and working on them collaboratively, in fairly large groups. We stopped using email attachments.
- Reduce recovery time from a faulty or retired PC.
- Reduce time of recovering old and large files we do not keep offline.
Director New Business
OptimoveComputer Software, 51-200 employees
Screenshots
Pricing Details
Altaro VM Backup
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Altaro VM Backup Editions & Modules
Edition
Free | Free |
---|---|
Subscription License - Standard Edition | 59.802 |
Subscription License - Unlimited Edition | 73.802 |
Subscription License - Unlimited Plus Edition | 89.202 |
Perpetual License - Standard Edition | $5953 |
Perpetual License - Unlimited Edition | $6953 |
Perpetual License - Unlimited Plus Edition | $8753 |
- per VM/per year
- per host
Additional Pricing Details
—SysTools G Suite/Google Apps Backup
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$49
SysTools G Suite/Google Apps Backup Editions & Modules
Edition
Single G Suite Mailbox License | $19 |
---|---|
Enterprise (minimum 5 users licenses) | $24 |