Carbonite Endpoint vs. Hornetsecurity VM Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Endpoint
Score 6.8 out of 10
N/A
Carbonite Endpoint provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.
$24
per month
Hornetsecurity VM Backup
Score 8.6 out of 10
N/A
Hornetsecurity VM Backup (formerly Altaro) is a backup and replication solution for Hyper-V and VMware virtual machines. VM Backup can manage large infrastructures, with the revamped backup repository providing long-term storage and more efficient use of disk space.
$59.80
per VM/per year
Pricing
Carbonite EndpointHornetsecurity VM Backup
Editions & Modules
Basic Computer Backup
$24
per month
Advanced Endpoint Protection
$34
per month
Basic Server Backup
$50
per month
Basic Backup
$55
per month
Advanced Server Protection
$147
per month
Advanced Protection
$199
per month
Subscription License - Standard Edition
$59.80
per VM/per year
Subscription License - Unlimited Edition
$73.80
per VM/per year
Subscription License - Unlimited Plus Edition
$89.20
per VM/per year
Perpetual License - Standard Edition
$595
per host
Perpetual License - Unlimited Edition
$695
per host
Perpetual License - Unlimited Plus Edition
$875
per host
Free
Free
Offerings
Pricing Offerings
Carbonite EndpointHornetsecurity VM Backup
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Carbonite EndpointHornetsecurity VM Backup
Top Pros
Top Cons
Features
Carbonite EndpointHornetsecurity VM Backup
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Carbonite Endpoint
-
Ratings
Hornetsecurity VM Backup
9.5
1 Ratings
11% above category average
Universal recovery00 Ratings10.01 Ratings
Instant recovery00 Ratings8.01 Ratings
Recovery verification00 Ratings10.01 Ratings
Business application protection00 Ratings8.01 Ratings
Multiple backup destinations00 Ratings10.01 Ratings
Incremental backup identification00 Ratings10.01 Ratings
Backup to the cloud00 Ratings10.01 Ratings
Deduplication and file compression00 Ratings10.01 Ratings
Snapshots00 Ratings7.01 Ratings
Flexible deployment00 Ratings10.01 Ratings
Management dashboard00 Ratings10.01 Ratings
Platform support00 Ratings10.01 Ratings
Retention options00 Ratings10.01 Ratings
Encryption00 Ratings10.01 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Carbonite Endpoint
-
Ratings
Hornetsecurity VM Backup
9.0
1 Ratings
10% above category average
Continuous data protection00 Ratings10.01 Ratings
Replication00 Ratings10.01 Ratings
Operational reporting and analytics00 Ratings6.01 Ratings
Malware protection00 Ratings10.01 Ratings
Multi-location capabilities00 Ratings8.01 Ratings
Ransomware Recovery00 Ratings10.01 Ratings
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Carbonite EndpointHornetsecurity VM Backup
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User Ratings
Carbonite EndpointHornetsecurity VM Backup
Likelihood to Recommend
8.8
(22 ratings)
9.9
(13 ratings)
Likelihood to Renew
1.0
(1 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.7
(6 ratings)
10.0
(10 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Carbonite EndpointHornetsecurity VM Backup
Likelihood to Recommend
Carbonite, an OpenText company
Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
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Hornetsecurity Inc.
Do you have VMWare? Yes I can back it up. Do you have Hyper-V? Yes I can back it up. That in itself should speak for itself. Altaro has really given a great deal into their software, not only making it easy to use, BUT also a really good and reliable product where you can support your workloads hassle-free, and super lightweight
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Pros
Carbonite, an OpenText company
  • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
  • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
  • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
  • Their phone support is excellent.
  • It's also really easy to maintain your backed up data to reduce redundancy.
Read full review
Hornetsecurity Inc.
  • Fast and simple setup. I didn't need to read through ANY documentation to set up and have a backup running.
  • Easy and cost-effective licensing. I didn't need to count CPU's or VM's or other random facts to work out my licensing. Just how many hosts, and then one of 3 feature levels of which two have unlimited VM licensing. Hosts x Feature Set = Cost.
  • Easy Restores. Backing up is one thing, but restoring and having confidence in the restore is another. It just works, simple and effective.
  • Help is easy to find if you need it. From within the app, it gives you options of email, phone, and live chat, which is usually available even with odd time zones in play.
Read full review
Cons
Carbonite, an OpenText company
  • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
  • I have not had to do a restore at this time so I cannot comment on the restore process.
  • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
Read full review
Hornetsecurity Inc.
  • More cloud-based storage options. Currently, only Azure is supported, which is excellent, but it would be good to have AWS and Google storage options too.
  • It would be AWESOME if they could do a restore from Azure cloud direct to an Azure VM instance. Currently, you need to set up an Azure VM machine with nested Hyper-V, install Altaro on that, and then restore into a nested VM, this gets crazy expensive.
  • Better notification of errors, or more around having a threshold, so if it misses one backup of a constant backup that happens every 5 minutes but recovers at the 10 minutes back, it is ok. Just think it needs to identify significant or long-running issues better than the occasional little issues.
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Likelihood to Renew
Carbonite, an OpenText company
I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
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Hornetsecurity Inc.
It simply works and it is making our lives easier. The renewal process is also really good
Read full review
Usability
Carbonite, an OpenText company
No answers on this topic
Hornetsecurity Inc.
A lot of people in the technical industry deliver what I would call snack crackle pop topics, where the software gets over complicated, and they drown people in all the "fancy" features. Altaro, from my point of view" has designed the software to be super usable, easy to implement, as well as support. It is really one of the best designs
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Support Rating
Carbonite, an OpenText company
Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
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Hornetsecurity Inc.
One of the most important benefits of the Altaro HyperV backup solution is the support. From the free edition, you're able to chat with the support that can assist you in a remote session an find a quick solution that solves the issue. It is always available. The email support is also.
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Implementation Rating
Carbonite, an OpenText company
No answers on this topic
Hornetsecurity Inc.
Altaro has really designed their product so well that you can honestly implement this within a couple of minutes
Read full review
Alternatives Considered
Carbonite, an OpenText company
We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
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Hornetsecurity Inc.
The only other competitor I am personally familiar with is Carbonite. I use that for file-level backups throughout my network and it works well but while it does offer backups for virtual machines, I have never found it to be a reliable option. Jobs failed for me regularly for no apparent reason. In the handful of times I have needed support, they were helpful and straight-forward.
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Return on Investment
Carbonite, an OpenText company
  • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
  • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
  • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
Read full review
Hornetsecurity Inc.
  • Restoring our primary ERP VM has already saved many hours of rebuilding from data backups, so that in itself already gave us an excellent ROI for having Altaro running.
  • The quick and easy setup also makes sense for a fast ROI as we didn't need to spend much time or effort in its set up.
  • Lastly, any other restores we have done for retrieving files or testing backups were so simple and easy to do that the process didn't take long and saved us time and cost.
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ScreenShots