Hornetsecurity VM Backup vs. MSP360 Managed Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hornetsecurity VM Backup
Score 8.6 out of 10
N/A
Hornetsecurity VM Backup (formerly Altaro) is a backup and replication solution for Hyper-V and VMware virtual machines. VM Backup can manage large infrastructures, with the revamped backup repository providing long-term storage and more efficient use of disk space.
$59.80
per VM/per year
MSP360 Managed Backup
Score 7.0 out of 10
Small Businesses (1-50 employees)
CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.N/A
Pricing
Hornetsecurity VM BackupMSP360 Managed Backup
Editions & Modules
Subscription License - Standard Edition
$59.80
per VM/per year
Subscription License - Unlimited Edition
$73.80
per VM/per year
Subscription License - Unlimited Plus Edition
$89.20
per VM/per year
Perpetual License - Standard Edition
$595
per host
Perpetual License - Unlimited Edition
$695
per host
Perpetual License - Unlimited Plus Edition
$875
per host
Free
Free
No answers on this topic
Offerings
Pricing Offerings
Hornetsecurity VM BackupMSP360 Managed Backup
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlease contact MSP360 for pricing details.
More Pricing Information
Community Pulse
Hornetsecurity VM BackupMSP360 Managed Backup
Top Pros
Top Cons
Features
Hornetsecurity VM BackupMSP360 Managed Backup
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Hornetsecurity VM Backup
9.5
1 Ratings
11% above category average
MSP360 Managed Backup
-
Ratings
Universal recovery10.01 Ratings00 Ratings
Instant recovery8.01 Ratings00 Ratings
Recovery verification10.01 Ratings00 Ratings
Business application protection8.01 Ratings00 Ratings
Multiple backup destinations10.01 Ratings00 Ratings
Incremental backup identification10.01 Ratings00 Ratings
Backup to the cloud10.01 Ratings00 Ratings
Deduplication and file compression10.01 Ratings00 Ratings
Snapshots7.01 Ratings00 Ratings
Flexible deployment10.01 Ratings00 Ratings
Management dashboard10.01 Ratings00 Ratings
Platform support10.01 Ratings00 Ratings
Retention options10.01 Ratings00 Ratings
Encryption10.01 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Hornetsecurity VM Backup
9.0
1 Ratings
10% above category average
MSP360 Managed Backup
-
Ratings
Continuous data protection10.01 Ratings00 Ratings
Replication10.01 Ratings00 Ratings
Operational reporting and analytics6.01 Ratings00 Ratings
Malware protection10.01 Ratings00 Ratings
Multi-location capabilities8.01 Ratings00 Ratings
Ransomware Recovery10.01 Ratings00 Ratings
Best Alternatives
Hornetsecurity VM BackupMSP360 Managed Backup
Small Businesses
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.6 out of 10
Axcient x360Cloud
Axcient x360Cloud
Score 9.1 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Hornetsecurity VM BackupMSP360 Managed Backup
Likelihood to Recommend
9.9
(13 ratings)
10.0
(14 ratings)
Likelihood to Renew
10.0
(1 ratings)
10.0
(1 ratings)
Usability
10.0
(1 ratings)
7.1
(2 ratings)
Support Rating
10.0
(10 ratings)
8.4
(6 ratings)
Implementation Rating
10.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
Hornetsecurity VM BackupMSP360 Managed Backup
Likelihood to Recommend
Hornetsecurity Inc.
Do you have VMWare? Yes I can back it up. Do you have Hyper-V? Yes I can back it up. That in itself should speak for itself. Altaro has really given a great deal into their software, not only making it easy to use, BUT also a really good and reliable product where you can support your workloads hassle-free, and super lightweight
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MSP360
For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
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Pros
Hornetsecurity Inc.
  • Fast and simple setup. I didn't need to read through ANY documentation to set up and have a backup running.
  • Easy and cost-effective licensing. I didn't need to count CPU's or VM's or other random facts to work out my licensing. Just how many hosts, and then one of 3 feature levels of which two have unlimited VM licensing. Hosts x Feature Set = Cost.
  • Easy Restores. Backing up is one thing, but restoring and having confidence in the restore is another. It just works, simple and effective.
  • Help is easy to find if you need it. From within the app, it gives you options of email, phone, and live chat, which is usually available even with odd time zones in play.
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MSP360
  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
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Cons
Hornetsecurity Inc.
  • More cloud-based storage options. Currently, only Azure is supported, which is excellent, but it would be good to have AWS and Google storage options too.
  • It would be AWESOME if they could do a restore from Azure cloud direct to an Azure VM instance. Currently, you need to set up an Azure VM machine with nested Hyper-V, install Altaro on that, and then restore into a nested VM, this gets crazy expensive.
  • Better notification of errors, or more around having a threshold, so if it misses one backup of a constant backup that happens every 5 minutes but recovers at the 10 minutes back, it is ok. Just think it needs to identify significant or long-running issues better than the occasional little issues.
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MSP360
  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
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Likelihood to Renew
Hornetsecurity Inc.
It simply works and it is making our lives easier. The renewal process is also really good
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MSP360
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
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Usability
Hornetsecurity Inc.
A lot of people in the technical industry deliver what I would call snack crackle pop topics, where the software gets over complicated, and they drown people in all the "fancy" features. Altaro, from my point of view" has designed the software to be super usable, easy to implement, as well as support. It is really one of the best designs
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MSP360
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
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Support Rating
Hornetsecurity Inc.
One of the most important benefits of the Altaro HyperV backup solution is the support. From the free edition, you're able to chat with the support that can assist you in a remote session an find a quick solution that solves the issue. It is always available. The email support is also.
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MSP360
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
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Implementation Rating
Hornetsecurity Inc.
Altaro has really designed their product so well that you can honestly implement this within a couple of minutes
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MSP360
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
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Alternatives Considered
Hornetsecurity Inc.
The only other competitor I am personally familiar with is Carbonite. I use that for file-level backups throughout my network and it works well but while it does offer backups for virtual machines, I have never found it to be a reliable option. Jobs failed for me regularly for no apparent reason. In the handful of times I have needed support, they were helpful and straight-forward.
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MSP360
We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
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Return on Investment
Hornetsecurity Inc.
  • Restoring our primary ERP VM has already saved many hours of rebuilding from data backups, so that in itself already gave us an excellent ROI for having Altaro running.
  • The quick and easy setup also makes sense for a fast ROI as we didn't need to spend much time or effort in its set up.
  • Lastly, any other restores we have done for retrieving files or testing backups were so simple and easy to do that the process didn't take long and saved us time and cost.
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MSP360
  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
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ScreenShots

MSP360 Managed Backup Screenshots

Screenshot of Web panelScreenshot of Image-based backup wizardScreenshot of File backup wizardScreenshot of Cloud storages