Alterian Real-Time CX Platform vs. AnswerDash
Alterian Real-Time CX Platform vs. AnswerDash
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Alterian Real-Time CX Platform | N/A | Alterian Real-Time CX Platform (launched as "Chameleon" in 2017) is a customer journey orchestration management solution, oriented towards global audiences. Alterian tracks individual journey performance in real time and, with metrics, evaluates the success of KPI/goal performances from multiple journeys. SDL divested itself of the platform in late 2016, and the Alterian division re-emerged as a result of this as an independent company. | N/A | |
 AnswerDash | N/A | AnswerDash is a self-service tool that enables online businesses to give their website visitors the right information, in the right place, at the right time. According to the vendor, with AnswerDash's Predictive Q&A Engine, companies dramatically cut their support costs while improving customer satisfaction. Founded by experts in human-computer interaction at the University of Washington, AnswerDash was named a Cool Vendor in Gartner's 2015 CRM Customer Service Report and received backing from… | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Alterian Real-Time CX Platform | AnswerDash | |
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| Top Pros | No answers on this topic | |
| Top Cons | No answers on this topic |
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| Alterian Real-Time CX Platform | AnswerDash | |
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| Small Businesses |  Ortto Score 8.8 out of 10 |  Sogolytics Score 8.9 out of 10 |
| Medium-sized Companies |  Quadient Inspire Score 9.4 out of 10 |  CustomerSuccessBox Score 9.5 out of 10 |
| Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Alterian Real-Time CX Platform | AnswerDash | |
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| ScreenShots | AnswerDash Screenshots      |