What users are saying about
Alteryx
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Top Rated
250 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 250 reviews and ratings
50 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 50 reviews and ratings
Feature Set Ratings
BI Standard Reporting
5.3
Alteryx
53%

Sprinklr Modern Care
Feature Set Not Supported
N/A
Alteryx ranks higher in 3/3 features
Alteryx ranks higher in 3/3 features
Pixel Perfect reports
5.0
50%
2 Ratings

N/A
0 Ratings
Customizable dashboards
6.0
60%
42 Ratings

N/A
0 Ratings
Report Formatting Templates
5.0
50%
2 Ratings

N/A
0 Ratings
Ad-hoc Reporting
8.1
Alteryx
81%

Sprinklr Modern Care
Feature Set Not Supported
N/A
Alteryx ranks higher in 4/4 features
Alteryx ranks higher in 4/4 features
Drill-down analysis
8.4
84%
56 Ratings

N/A
0 Ratings
Formatting capabilities
7.5
75%
61 Ratings

N/A
0 Ratings
Integration with R or other statistical packages
8.9
89%
53 Ratings

N/A
0 Ratings
Report sharing and collaboration
7.5
75%
53 Ratings

N/A
0 Ratings
Report Output and Scheduling
7.8
Alteryx
78%

Sprinklr Modern Care
Feature Set Not Supported
N/A
Alteryx ranks higher in 5/5 features
Alteryx ranks higher in 5/5 features
Publish to Web
8.2
82%
47 Ratings

N/A
0 Ratings
Publish to PDF
9.0
90%
52 Ratings

N/A
0 Ratings
Report Versioning
4.0
40%
2 Ratings

N/A
0 Ratings
Report Delivery Scheduling
8.9
89%
52 Ratings

N/A
0 Ratings
Delivery to Remote Servers
9.0
90%
1 Rating

N/A
0 Ratings
Data Discovery and Visualization
7.4
Alteryx
74%

Sprinklr Modern Care
Feature Set Not Supported
N/A
Alteryx ranks higher in 3/3 features
Alteryx ranks higher in 3/3 features
Pre-built visualization formats (heatmaps, scatter plots etc.)
6.0
60%
2 Ratings

N/A
0 Ratings
Location Analytics / Geographic Visualization
8.0
80%
54 Ratings

N/A
0 Ratings
Predictive Analytics
8.3
83%
54 Ratings

N/A
0 Ratings
Access Control and Security
8.0
Alteryx
80%

Sprinklr Modern Care
Feature Set Not Supported
N/A
Alteryx ranks higher in 4/4 features
Alteryx ranks higher in 4/4 features
Multi-User Support (named login)
8.0
80%
2 Ratings

N/A
0 Ratings
Role-Based Security Model
8.0
80%
2 Ratings

N/A
0 Ratings
Multiple Access Permission Levels (Create, Read, Delete)
8.0
80%
2 Ratings

N/A
0 Ratings
Single Sign-On (SSO)
8.0
80%
1 Rating

N/A
0 Ratings
Mobile Capabilities
4.0
Alteryx
40%

Sprinklr Modern Care
Feature Set Not Supported
N/A
Alteryx ranks higher in 1/1 features
Alteryx ranks higher in 1/1 features
Responsive Design for Web Access
4.0
40%
1 Rating

N/A
0 Ratings
Attribute Ratings
- Alteryx is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Implementation Rating
- Sprinklr Modern Care is rated higher in 3 areas: Likelihood to Renew, Availability, Performance
Likelihood to Recommend
9.4
Alteryx
94%
79 Ratings

8.2
Sprinklr Modern Care
82%
22 Ratings
Likelihood to Renew
6.5
Alteryx
65%
14 Ratings

7.5
Sprinklr Modern Care
75%
7 Ratings
Usability
9.2
Alteryx
92%
35 Ratings

8.0
Sprinklr Modern Care
80%
3 Ratings
Availability
9.1
Alteryx
91%
3 Ratings

9.9
Sprinklr Modern Care
99%
6 Ratings
Performance
9.1
Alteryx
91%
1 Rating

9.9
Sprinklr Modern Care
99%
6 Ratings
Support Rating
8.5
Alteryx
85%
36 Ratings

7.0
Sprinklr Modern Care
70%
19 Ratings
In-Person Training
Alteryx
N/A
0 Ratings

10.0
Sprinklr Modern Care
100%
1 Rating
Implementation Rating
9.1
Alteryx
91%
3 Ratings

9.0
Sprinklr Modern Care
90%
4 Ratings
Product Scalability
9.1
Alteryx
91%
1 Rating

Sprinklr Modern Care
N/A
0 Ratings
Likelihood to Recommend
Alteryx
Alteryx is best suited where the task is complex to the point where you feel like multiple excel spreadsheets and/or differing data sources need to be blended together to solve a problem (complex data blending). Alteryx is also best suited where you find that you are repeating the same task (automation). Alteryx may be less suited for relatively simple analysis that can be solved in a spreadsheet, although I've been using Alteryx to solve these scenarios as of late.
Global Strategic Sourcing Manager - New Product Introduction
Polaris Inc.Automotive, 10,001+ employees
Sprinklr Modern Care
Sprinklr Modern Care is great when paired with a chatbot or with larger, more complex teams that have varied skill sets or languages. It is also great for smaller, niche focus teams as it provides the majority of what all organizations will require from routing, to case assignment to governance and reporting
Emerging Media Manager
WestJetAirlines/Aviation, 10,001+ employees
Pros
Alteryx
- Pulling data from multiple disparate data sources.
- Allows users to see the data at every step of the workflow to be able to cleanse, analyze, and optimize the data.
- Provides an analytics platform that is easy for users of all levels to thrive in whether they are just starting out in their analytics journey or they have a master's degree in Data Science.

Verified User
Employee in Information Technology
Insurance Company, 1001-5000 employeesSprinklr Modern Care
- Merge topics: I work for a TV show website and TV fans often write in asking the same questions (ie: How do I watch a show? Has ____ been canceled? etc). The ability to merge duplicate questions to one master FAQ topic allows managers to keep our community organized, keep track of how many people have the same question, and save time that would otherwise be spent replying to each person individually.
- Multiple management seats/levels: Sprinklr Modern Care allows managers to delegate community management tasks to interns and moderators by giving them access to certain features of our forum without giving them "full control" of our account.
- Official responses: We're able to make sure our employee responses don't get lost in the shuffle of busy conversation on our forums by marking certain responses as "official." This adds a special badge to important replies and pins them to the top, so users can more easily access the most relevant/accurate response to the issue they're reporting or question they're asking.
- Easy moderator sorting/view: The manager console allows community managers to customize the way they view the forum, and therefore more easily spot high-priority items. Sort by post date, number of replies on a topic, or filter posts to view topics that have not yet been addressed by an employee to make sure nothing slips through the cracks.
Video Content & Community Manager
All Media Network, LLCOnline Media, 11-50 employees
Cons
Alteryx
- A larger library of data sources being leveraged/licensed through Alteryx directly similar to the Experian and Dun & Bradstreet data that is available now would be ideal for additional data enrichment.
- The ability to take R and Python-based data insights/model outputs/forecasts/etc. and pull directly into downstream tools and reporting is a bit lacking and could use improvement.
VP of Strategic Analytics
Gregory Welteroth AdvertisingMarketing & Advertising, 51-200 employees
Sprinklr Modern Care
- I find it difficult to dive into analytics for each social post. The reporting tool gives me an overview of the channels but I would love to look at a breakdown of each post performance.
- You currently can't add closed caption subtitles to videos uploaded through Sprinklr so this results in having to revert to the native platform.
- I would love to be able to set up a newsfeed that includes posts from a number of our partner accounts, so I can keep up to date with what they're posting.

Verified User
Employee in Social Media
Entertainment Company, 10,001+ employeesPricing Details
Alteryx
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Sprinklr Modern Care
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Alteryx
Alteryx 6.5
Based on 14 answers
We've developed a working partnership with Alteryx. As an enablement suite, we're continuing to innovate and deliver great products with use of Alteryx in our solutions. Alteryx use expands to our global product development teams and is in use in multiple parts of our organization. Alteryx also delivers Experian demographic content to other clients in their product offering. We're highly likely to renew, but that decision is way above my pay grade.
Director, Technology Services
ExperianInformation Technology and Services, 5001-10,000 employees
Sprinklr Modern Care
Sprinklr Modern Care 7.5
Based on 7 answers
The biggest reason we renewed, and kept up with Sprinklr Modern Care is because it is an active community and there is customer buy-in already. They continue to update and improve the product, but more importantly, the customers are using it. It's easy to switch products when it's not an active component in your daily structure, but switching and migrating the data or providing alternatives becomes difficult when customers have grown accustomed to a specific experience. As long as they continue to improve the available features and the community stays active, renewed use will continue.
Solutions Architect
CelerityInformation Technology and Services, 51-200 employees
Usability
Alteryx
Alteryx 9.2
Based on 35 answers
The sheer breadth of the functionality and how easy it is to use makes it absolutely revolutionary for any company still using Excel, SQL, etc. The interface is drag and drop and does not require any coding, but also benefits from those with coding ability as it is fully integrated with the likes of R, Python, Spark, etc. Just how quickly the impact of Alteryx is seen is really very impressive.
Founding Partner, Technical Lead
BulienComputer Software, 11-50 employees
Sprinklr Modern Care
Sprinklr Modern Care 8.0
Based on 3 answers
I've spent year designing products so I'm a tough judge when it comes to other solutions. It's clear that Sprinklr Modern Care was designed for the average online consumer with a very user friendly interface. They have made improvements to the admin tools to make that area of the product easier to use as well.
Director, Idea Lab
BlackbaudComputer Software, 1001-5000 employees
Reliability and Availability
Alteryx
Alteryx 9.1
Based on 3 answers
I use many programs and compared to others, Alteryx virtually never goes down, freezes up or gives an application error. Over a 4 year time period that I have used this program, any of these may have happened 3 times. It is an incredibly stable program that I feel completely confident in.
Manager, Market & Competitive Insights
Office DepotBusiness Supplies and Equipment, 10,001+ employees
Sprinklr Modern Care
Sprinklr Modern Care 9.9
Based on 6 answers
No issues with system availability. They manage updates in off-peak hours and I usually don't notice the changes until I log into the system the next day.
Director, Idea Lab
BlackbaudComputer Software, 1001-5000 employees
Performance
Alteryx
Alteryx 9.1
Based on 1 answer
Alteryx processes data very fast, regardless of the volume.
Director
Decision ScienceInformation Technology & Services, 11-50 employees
Sprinklr Modern Care
Sprinklr Modern Care 9.9
Based on 6 answers
Performance is great and is not negatively effecting our processes. We have to make sure it doesn't effect out load times. Not currently seeing any issues with widgets affecting page load times.

Verified User
Director in Marketing
Internet Company, 51-200 employeesSupport Rating
Alteryx
Alteryx 8.5
Based on 36 answers
The online community support is great. 90% of my questions about how to do even esoteric stuff in Alteryx is a search away.When I have had difficult technical problems, Alteryx support has been prompt and helpful. At conferences the support lab and tips and tricks presentations have helped me work through difficult and thorny long term problems.

Verified User
Professional in Marketing
Insurance Company, 1001-5000 employeesSprinklr Modern Care
Sprinklr Modern Care 7.0
Based on 19 answers
I know the Sprinklr conference calls have been helpful, but sometimes submitting a ticket can be a little daunting. In the past, we've included information in screenshots that are then asked for by a member of the support staff. The turnaround time has been between 3 days, which isn't horrible.

Verified User
Employee in Customer Service
Banking Company, 10,001+ employeesIn-Person Training
Alteryx
No score
No answers yet
No answers on this topic
Sprinklr Modern Care
Sprinklr Modern Care 10.0
Based on 1 answer
Our customer support team went through in-person training. I am not unable to rate.

Verified User
C-Level Executive in Marketing
Computer Software Company, 201-500 employeesImplementation Rating
Alteryx
Alteryx 9.1
Based on 3 answers
There is really not much to it (the installation, that is). Once you get it installed, along with any of the add-ons (demographics, R, etc.), you are up and running almost immediately. There is really no additional setup. You can immediately begin blending data, running demographics, performing spatial queries, running predictive analysis, etc. And for many of these functions, the learning curve is quite easy.
Manager, Market & Competitive Insights
Office DepotBusiness Supplies and Equipment, 10,001+ employees
Sprinklr Modern Care
Sprinklr Modern Care 9.0
Based on 4 answers
Basic setup took me less than 30 minutes. This includes initial configuration, putting in the initial content, and getting the look-and-feel customized. The domain routing took the normal lag time any other website or blogging service. The really important thing was to get the user accounts setup and begin seeding the system with content before a public launch.
Director, Idea Lab
BlackbaudComputer Software, 1001-5000 employees
Alternatives Considered
Alteryx
Alteryx is way better than Microsoft Excel. It visually lets you do things to the data, one tool at a time. And, you can just delete the tool if it did not do what you were wanting it to do. Excel is a nice app, but Alteryx expands the capability so much more, especially when combining different data sources.

Verified User
Employee in Human Resources
Airlines/Aviation Company, 10,001+ employeesSprinklr Modern Care
Many tools are the same, but the one where I noticed the biggest difference was between Brandwatch and Sprinklr when it comes to social listening. Brand watch has a good and more affordable social listening platform, but it is not as easy to use and requires the client to code keywords versus have user-friendly logic that can be quickly applied to social listening queries.

Verified User
Program Manager in Marketing
Hospitality Company, 10,001+ employeesScalability
Alteryx
Alteryx 9.1
Based on 1 answer
Alteryx can scale horizontally or vertically (or both) if you need
Director
Decision ScienceInformation Technology & Services, 11-50 employees
Sprinklr Modern Care
No score
No answers yet
No answers on this topic
Return on Investment
Alteryx
- Alteryx does an excellent job of integrating consumer and spatial data to calculate and visualize things like locations within a certain drive-time radius.
- For visualization purposes I had to move the data to excel for some decent graphs.
- It can become very expensive.

Verified User
Engineer in Research & Development
Education Management Company, 11-50 employeesSprinklr Modern Care
- Improved self-support. Many customers are able to find answers to their questions without even posting to our community
- Excellent peer support. Our customers excel at helping each other. We are lucky to have community members who are experts at our product and many of them are generous with their time and assist newcomers before our community managers are able to!
Social Media Coordinator
Yola.comInternet, 51-200 employees