What users are saying about

Alteryx Analytics<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
110 Ratings

Webtrends Analytics<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

62 Ratings

Alteryx Analytics<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
110 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101

Webtrends Analytics<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

62 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.1 out of 101

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Likelihood to Recommend

Alteryx Analytics

More often than not, Alteryx can handle any situation or scenario thrown at it. Some may take a little more "trickery" along the way, but for the most part it is fairly easy to get from point A (data) to point B (results/report). And the nice thing is is that there is more than one way to produce the same result - two people with two different mindsets can ultimately create the same thing, but do so in a way that is better suited for their skill level.
Cameron Tubbs profile photo

Webtrends Analytics

Scenarios1. If you want to use web server log files as input to your web analytics, then Webtrends will provides a good product, with great ease of implementation. Don't even think about being cheap on hardware, and make sure Webtrends runs on real servers, not in a VM environment.2. If you want to use Data Tagging, similar to Google Analytics or Site Catalyst, Webtrends has a powerful product, just be prepared to pay.3. If you are new to Web Analytics, but it is the strategic direction, start with Webtrends on Premises.Questions to Ask1. What are you trying to accomplish?2. Can you place a dollar value on the benefit that you expect/need from Webtrends?3.Can you live with Webtrends running SaaS?
Chaim (Daniel) Arnstein profile photo

Feature Rating Comparison

BI Standard Reporting

Alteryx Analytics
7.6
Webtrends Analytics
Pixel Perfect reports
Alteryx Analytics
8.0
Webtrends Analytics
Customizable dashboards
Alteryx Analytics
5.8
Webtrends Analytics
Report Formatting Templates
Alteryx Analytics
9.0
Webtrends Analytics

Ad-hoc Reporting

Alteryx Analytics
8.5
Webtrends Analytics
Drill-down analysis
Alteryx Analytics
8.1
Webtrends Analytics
Formatting capabilities
Alteryx Analytics
8.2
Webtrends Analytics
Integration with R or other statistical packages
Alteryx Analytics
9.6
Webtrends Analytics
Report sharing and collaboration
Alteryx Analytics
7.9
Webtrends Analytics

Report Output and Scheduling

Alteryx Analytics
8.6
Webtrends Analytics
Publish to Web
Alteryx Analytics
8.0
Webtrends Analytics
Publish to PDF
Alteryx Analytics
8.6
Webtrends Analytics
Report Versioning
Alteryx Analytics
9.0
Webtrends Analytics
Report Delivery Scheduling
Alteryx Analytics
8.9
Webtrends Analytics

Data Discovery and Visualization

Alteryx Analytics
8.1
Webtrends Analytics
Pre-built visualization formats (heatmaps, scatter plots etc.)
Alteryx Analytics
8.0
Webtrends Analytics
Location Analytics / Geographic Visualization
Alteryx Analytics
7.7
Webtrends Analytics
Predictive Analytics
Alteryx Analytics
8.7
Webtrends Analytics

Access Control and Security

Alteryx Analytics
8.3
Webtrends Analytics
Multi-User Support (named login)
Alteryx Analytics
8.0
Webtrends Analytics
Role-Based Security Model
Alteryx Analytics
8.0
Webtrends Analytics
Multiple Access Permission Levels (Create, Read, Delete)
Alteryx Analytics
9.0
Webtrends Analytics

Mobile Capabilities

Alteryx Analytics
4.0
Webtrends Analytics
Responsive Design for Web Access
Alteryx Analytics
4.0
Webtrends Analytics

Pros

  • Cleaning datasets
  • Preparing data for analyzing
  • Customer data analytics
  • Transforming data from one format to other
Sanket Bharaswadkar profile photo
  • More than some of its competitors, most Webtrends' configurations (reports, dimensions, filters, content groups, measures) can be done in the admin UI, rather than in the tagging and site code. The tag itself is smart - it can sense offsite links, clicks on pdf downloads, form button clicks, and so on, which eliminates a lot of extra coding or tag modification that has to be done with other products.
  • There are so many levers and buttons in the configuration that nearly anything can be turned into a report, or a report dimension, filter, or measure.
  • It allows re-analysis of past data as far back as 90 days. Usually, you do this if you have created new custom reports, content groups, change the filters, and so on.
  • There is a software version, called On Premises. (The SaaS version is called On Demand.)
  • It has real path analysis ... it does not daisy-chain individual steps as others do. The paths it displays are what happens in actual visits, up to 20 steps long. It has forward and backward paths (one visit can appear several times depending on how many times the node was hit), paths-from-entry (one visit, one path), content group paths as well as page paths. Its one lack (that I care about) is SiteCatalyst's Pathfinder report which allows you to identify wildcard pages in a 3-step hypothetical path.
  • This isn't going to ring a bell for a lot of people, but it handles list variables much better than its competitors (basically, parameters that hold multiple values such as "choose as many as apply" kinds of variables.
  • It handles the tabulations of parameters really well. It deals with three kinds of parameters: those in the pages' URL, those placed in the WT.meta's (I don't think any competitors use this approach and it is fantastic for easily keeping URLs clean for SEO purposes), and those collected automatically by the standard tag. When tabulating parameters, its competitors require more up-front work, lots more configuration time, or severe limits on the quantity.
  • Having recently tried out Google Analytics' new Content Groups feature, I was reminded of how powerful it is in Webtrends. There's really no comparison. Furthermore, the content groups can be configured p in the UI as well as hard-coded into the page. Content Group paths can be up to 20 steps long, and are not daisy-chained.
Chris Grant profile photo

Cons

  • I've had issues with the scheduler tool getting frozen or stuck in previous versions. For about the last 2-3 months the latest software version has been much more reliable. Previously I had to restart the Alteryx service on my machine at least once a week, which meant my workflows weren't running while the service had been stuck and data wasn't moving.
  • Some of the connectors, like the Tableau Online connector, should become supported by Alteryx. The online community is fantastic and has created a ton of useful macros and it would be great if Alteryx would adopt, support, and enhance some of the most widely used and useful.
Joe Root profile photo
  • The big downside, the elephant in the room, is that it does not (as of right now) have on-demand segmenting, drilldowns, etc. You have to think of what you want in advance and create those reports then analyze some data. This is huge. You can, of course, re-analyze old data after creating new reports but you still have to wait. (This deficiency may become obsolete with the release of Webtrends Explore later this month (May 2014).)
  • It has fewer mature integrations with other products and databases than competitors do, although I'm told it works with SharePoint better than anything else does.
  • Its attribution modeling capability is behind Google Analytics'. In my humble opinion, this could be changed quickly if Webtrends would make some tweaks to its standard visitor history files (i.e. preserve the order in which past visits were sourced beyond the single most recent one, rather than storing all those past sources as a randomized list).
  • It doesn't incorporate statistical tests, confidence intervals, or statistical associations. However, this same criticism can be applied to its competitors (other than A/B Testing products). It's a tabulation program, as they all are. In this respect, web analytics tools as a group are relatively primitive. Sorry to bring this up as a criticism of Webtrends but it's my pet peeve about the whole industry and I just have to say it. (p.s. take advantage of the heavy-duty Webtrends Scheduled Export functionality to get really granular data that you can feed to a stats program to get significances.)
  • Although the documentation, help screens, phone support and the knowledge base have improved tremendously in recent years, there is still a pretty steep learning curve because it is different from the tools that entry-level users may have already been exposed to. This can be a shock and many users are alienated at first because they just don't get some of the fundamentals at first. I'd like to see much better help screens that are thoroughly interlinked with the KB and documentation. Having superb online support would make a world of difference with the adoption of this basically powerful tool.
Chris Grant profile photo

Likelihood to Renew

Alteryx Analytics6.5
Based on 14 answers
The product fulfills business needs and it is a pleasure to work with the provider.
Nick Lensing profile photo
Webtrends Analytics5.4
Based on 25 answers
Our client is currently exploring other options on an international scale. We are not sure what their final decision will be.
Lindsay Buescher profile photo

Usability

Alteryx Analytics10.0
Based on 2 answers
Through a graphical UI one can perform engineering and development, other vendors do not have such a code-less interface.
Nick Lensing profile photo
Webtrends Analytics5.4
Based on 7 answers
There's always room for improvement, but the power and flexibility is undeniable.
Mitchell Teixeira profile photo

Reliability and Availability

Alteryx Analytics10.0
Based on 1 answer
I use many programs and compared to others, Alteryx virtually never goes down, freezes up or gives an application error. Over a 4 year time period that I have used this program, any of these may have happened 3 times. It is an incredibly stable program that I feel completely confident in.
Dan Chapman profile photo
Webtrends Analytics9.0
Based on 4 answers
It is much better than average. Down time usually occurs because of a need to refresh the server on our end.
No photo available

Performance

No score
No answers yet
No answers on this topic
Webtrends Analytics8.2
Based on 3 answers
The v9 admin interface and v10 reporting interface work as well as expected, but have a tendency to be pokey, especially for bulky reports and whenever you're connected to wifi. I much prefer using the REST API for all reporting for this reason, which simply dumps out the data and doesn't bother with the user interface.
Adam Krause profile photo

Support

Alteryx Analytics9.9
Based on 2 answers
Overall pretty good. Depending on the quality of the question posed the CS team will get back as they are available
Nick Lensing profile photo
Webtrends Analytics8.8
Based on 8 answers
Most of the time even highly complex issues are handled on the same call. I want to cite one support rep, Marlo, by name because he is phenomenally through and a product expert. When he answered my calls I felt better immediately.
Mitchell Teixeira profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Webtrends Analytics9.7
Based on 3 answers
The in-person training was comprehensive enough to get you started, but I strongly recommend having a more experienced person when beginning with the tool.
Adam Krause profile photo

Online Training

No score
No answers yet
No answers on this topic
Webtrends Analytics9.0
Based on 4 answers
Webtrends provides several free webinars over the course of the year, many of which I would expect to pay for. The people providing the webinars seem to have a good feel for real-world application of the product.
Adam Krause profile photo

Implementation

Alteryx Analytics10.0
Based on 1 answer
There is really not much to it (the installation, that is). Once you get it installed, along with any of the add-ons (demographics, R, etc.), you are up and running almost immediately. There is really no additional setup. You can immediately begin blending data, running demographics, performing spatial queries, running predictive analysis, etc. And for many of these functions, the learning curve is quite easy.
Dan Chapman profile photo
Webtrends Analytics9.9
Based on 5 answers
Careful planning and patience. Use a non-public test site to fine tune tags and reporting. Despite best laid plans, there will be surprises when you collect the data, run the analysis and begin generating reports using the tool. Perform a tag audit to ensure tags fire as desired.
Mitchell Teixeira profile photo

Breadth of Deployment

Our company kept it contained in the marketing department. Other departments may not understand it.
No photo available
No answers on this topic

Alternatives Considered

Alteryx's UI is fantastic insomuch that training can really be self-driven, albeit with several Google searches a day and visits to the Alteryx community. The other solutions we looked at were much less intuitive and not nearly as flexible, automated, and didn't give you the capability to watch the data be changed through every step of the process like Alteryx can do through browses and data samples.
Joe Root profile photo
We have moved away from Webtrends.
No photo available

Collaboration and Sharing

Alteryx Analytics7.2
Based on 16 answers
There are some formats that need to be worked on in Alteryx for example using "%" in reporting as you have to go through few extra steps to build such special characters and it makes it a little annoying. It also needs a small fix on when you share data in emails to make it better visualized.
Rishi Bavishi, CSSGB, CAPM profile photo
No score
No answers yet
No answers on this topic

Data Integration

Alteryx Analytics8.9
Based on 16 answers
Unless there's totally different kinds of datasets, it works with any flat file sheets and is very easy to play with data. If you have files in shared folders the run time depends on the size and speed of accessibility as well, but for most part it works really smooth.
Rishi Bavishi, CSSGB, CAPM profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Definitely increased employee efficiency.
  • The company was able to offer more products to better serve the customers. Site selection with a click, more detailed segmentation, etc.
  • The program itself made the job more enjoyable. The ease of the software and also "Lego"-like interface made going to work fun.
No photo available
  • Webtrends has had a positive impact on site visitation because it allowed us to understand the sources by domain for site traffic and find out ways to increase visits from those domains.
  • Webtrends has also allowed us to understand areas of optimization on the site, which has had a positive impact on the overall user journey on the site, likely leading to longer site duration and engagement.
Lindsay Buescher profile photo

Pricing Details

Alteryx Analytics

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Alteryx Analytics Editions & Modules
Alteryx Analytics
On-premise Edition
Alteryx Designer
$3,9951
Alteryx Designer with Spatial
$12,9951
Alteryx Designer with Data
$29,9951
Alteryx Server
$45,0002
1. per user, per year
2. per server, per year
SaaS Edition
Alteryx Analytics Gallery
$1,5001
1. per user, per year
Additional Pricing Details
The above prices are in USD for Alteryx products and are per-year subscription prices based on a 3-year contract, with annual payment.

Webtrends Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Webtrends Analytics Editions & Modules
Webtrends Analytics
Additional Pricing Details