Altitude uCI vs. Playvox
Altitude uCI vs. Playvox
Product | Rating | Most Used By | Product Summary | Starting Price |
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Altitude | N/A | Altitude uCI is a configurable, modular unified communications, VoIP, and inbound or outbound contact center solution from Portuguese company Altitude Software. | N/A | |
Playvox | N/A | Playvox, headquartered in Sunnyvale, California, offers their call center agent monitoring, coaching and QA platform, designed to motivate and improve the performance of call center agents and reps. | N/A |
Altitude uCI | Playvox | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Altitude uCI | Playvox | |
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Top Pros | ||
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Altitude uCI | Playvox | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | 8x8 Contact Center Score 7.7 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Eleveo Score 9.1 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Calabrio Teleopti WFM Score 7.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Altitude uCI | Playvox | |
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Likelihood to Recommend | 9.0 (1 ratings) | 8.8 (193 ratings) |
Likelihood to Renew | - (0 ratings) | 8.5 (6 ratings) |
Usability | - (0 ratings) | 7.7 (4 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 3.9 (5 ratings) |
Implementation Rating | - (0 ratings) | 8.4 (2 ratings) |
Configurability | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 6.4 (1 ratings) |
Vendor post-sale | - (0 ratings) | 8.1 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 9.0 (2 ratings) |
Altitude uCI | Playvox | |
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Likelihood to Recommend | Altitude Software | Playvox |
Pros | Altitude Software | Playvox |
Cons | Altitude Software | Playvox |
Likelihood to Renew | Altitude Software No answers on this topic | Playvox |
Usability | Altitude Software No answers on this topic | Playvox |
Reliability and Availability | Altitude Software No answers on this topic | Playvox |
Performance | Altitude Software No answers on this topic | Playvox |
Support Rating | Altitude Software No answers on this topic | Playvox |
Implementation Rating | Altitude Software No answers on this topic | Playvox |
Alternatives Considered | Altitude Software | Playvox |
Scalability | Altitude Software No answers on this topic | Playvox |
Return on Investment | Altitude Software | Playvox |
ScreenShots | Playvox Screenshots |