Altitude uCI vs. Twilio
Altitude uCI vs. Twilio
Product | Rating | Most Used By | Product Summary | Starting Price |
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Altitude | N/A | Altitude uCI is a configurable, modular unified communications, VoIP, and inbound or outbound contact center solution from Portuguese company Altitude Software. | N/A | |
Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant |
Altitude uCI | Twilio | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | ||||||||||||||
More Pricing Information |
Altitude uCI | Twilio | |
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Top Pros | ||
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Altitude uCI | Twilio | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Altitude uCI | Twilio | |
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Likelihood to Recommend | 9.0 (1 ratings) | 6.6 (70 ratings) |
Likelihood to Renew | - (0 ratings) | 8.1 (5 ratings) |
Usability | - (0 ratings) | 9.5 (10 ratings) |
Performance | - (0 ratings) | 7.0 (15 ratings) |
Support Rating | - (0 ratings) | 5.7 (16 ratings) |
Implementation Rating | - (0 ratings) | 9.5 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 10.0 (1 ratings) |
Professional Services | - (0 ratings) | 10.0 (1 ratings) |
Altitude uCI | Twilio | |
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Likelihood to Recommend | Altitude Software | Twilio |
Pros | Altitude Software | Twilio |
Cons | Altitude Software | Twilio |
Likelihood to Renew | Altitude Software No answers on this topic | Twilio |
Usability | Altitude Software No answers on this topic | Twilio |
Performance | Altitude Software No answers on this topic | Twilio |
Support Rating | Altitude Software No answers on this topic | Twilio |
Implementation Rating | Altitude Software No answers on this topic | Twilio |
Alternatives Considered | Altitude Software | Twilio |
Contract Terms and Pricing Model | Altitude Software No answers on this topic | Twilio |
Return on Investment | Altitude Software | Twilio |
ScreenShots | Twilio Screenshots |