What users are saying about
3 Ratings
14 Ratings
3 Ratings
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Score 8 out of 101
14 Ratings
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Score 5.5 out of 101

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Likelihood to Recommend

ALTO Exchange

This is a good portal for accounting and even sales personel to use in their jobs if they are needing to access purchase orders from our customers
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BillQuick

BillQuick is great for basic project related items. When it comes to basic day to day data entry, BillQuick is easy to use and very user friendly but the more detailed and specific you get the harder time it has. Their accounting module is still lacking and needs to be further developed. The financial reports are a bit messy and we have had to spend time cleaning it up and getting it to function the way the CPA and IRS needs them. Currently the AR report does not match the Balance Sheet. I have been asking for a few years now to get an AR report that matches (as it should and is required by the CPA and the bank) yet they have not created one that does
Renae Reaves profile photo

Pros

  • Clean easy to navigate interface
  • Excellent and accurate customer service
  • Easy to get activated for both customer and vendor relations
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  • I believe that it is user friendly for employees to enter their time daily.
  • I feel that BillQuick has a great customer support. They are easy to get in touch with and are quick to resolve any issues that might arise.
  • The billing process goes smoothly and is accurate.
Brandy Broderick profile photo

Cons

  • When submitting an invoice and error is generated the error is not too clear on how to fix the issue
  • Ability to scan or upload PDF invoice to customer
  • Email confirmation that invoice has been successfully submitted
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  • It would be nice to have access to all of the reports that BillQuick has to offer without having to pay extra for each and every report that our company needs.
  • Customer service takes a long time to answer telephone calls.
  • Overall it's a good program that has alot of features that we may not be familiar with.
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Likelihood to Renew

No score
No answers yet
No answers on this topic
BillQuick10.0
Based on 2 answers
We currently are seeking a more robust system without consequential billing flaws. We may not find a system better or more economical than BillQuick but at this time we are in review.
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Usability

No score
No answers yet
No answers on this topic
BillQuick10.0
Based on 1 answer
Fred Blome profile photo

Support

No score
No answers yet
No answers on this topic
BillQuick10.0
Based on 1 answer
They've taken care of every issue.
Fred Blome profile photo

Implementation

No score
No answers yet
No answers on this topic
BillQuick8.0
Based on 1 answer
It does take some time to understand the options and to find the best invoice template.
Fred Blome profile photo

Alternatives Considered

N/A this was setup by my customer for us to use
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We currently use Quickbooks along with Billquick and they work great together.
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Return on Investment

  • Too early to tell just started using it
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  • It's increased employee efficiency, as it's easy to use.
  • It provides better customer service when a client calls and asks for a detailed summary of their account. We can easily run the statement.
  • We converted from another program 4 years ago and have liked it better.
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Pricing Details

ALTO Exchange

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

BillQuick

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details