ALTO Exchange vs BillQuick

ALTO Exchange

This is a good portal for accounting and even sales personel to use in their jobs if they are needing to access purchase orders from our customers

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Verified User

Account Manager in Sales

Wireless Company, 51-200 employees

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BillQuick

BillQuick is great for basic project related items. When it comes to basic day to day data entry, BillQuick is easy to use and very user friendly but the more detailed and specific you get the harder time it has. Their accounting module is still lacking and needs to be further developed. The financial reports are a bit messy and we have had to spend time cleaning it up and getting it to function the way the CPA and IRS needs them. Currently the AR report does not match the Balance Sheet. I have been asking for a few years now to get an AR report that matches (as it should and is required by the CPA and the bank) yet they have not created one that does

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Renae Reaves

Financial Controller

Jackson | Main Architecture p.s.Architecture & Planning, 11-50 employees

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Pros

Clean easy to navigate interface
Excellent and accurate customer service
Easy to get activated for both customer and vendor relations

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Verified User

Account Manager in Sales

Wireless Company, 51-200 employees

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I believe that it is user friendly for employees to enter their time daily.
I feel that BillQuick has a great customer support. They are easy to get in touch with and are quick to resolve any issues that might arise.
The billing process goes smoothly and is accurate.

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Brandy Broderick

Accountant

Stella & DotCivil Engineering, 11-50 employees

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Cons

When submitting an invoice and error is generated the error is not too clear on how to fix the issue
Ability to scan or upload PDF invoice to customer
Email confirmation that invoice has been successfully submitted

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Verified User

Account Manager in Sales

Wireless Company, 51-200 employees

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It would be nice to have access to all of the reports that BillQuick has to offer without having to pay extra for each and every report that our company needs.
Customer service takes a long time to answer telephone calls.
Overall it's a good program that has alot of features that we may not be familiar with.

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Verified User

Administrative Assistant in Engineering

Accounting Company, 51-200 employees

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Likelihood to Renew

No score

No answers yet

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BillQuick10.0

Based on 2 answers

We currently are seeking a more robust system without consequential billing flaws. We may not find a system better or more economical than BillQuick but at this time we are in review.

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Verified User

Administrator in Finance and Accounting

Legal Services Company, 51-200 employees

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Usability

No score

No answers yet

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BillQuick10.0

Based on 1 answer

It works.

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Fred Blome

Principal

Blome ArchitectureArchitecture & Planning, 1-10 employees

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Support

No score

No answers yet

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BillQuick10.0

Based on 1 answer

They've taken care of every issue.

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Fred Blome

Principal

Blome ArchitectureArchitecture & Planning, 1-10 employees

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Implementation

No score

No answers yet

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BillQuick8.0

Based on 1 answer

It does take some time to understand the options and to find the best invoice template.

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Fred Blome

Principal

Blome ArchitectureArchitecture & Planning, 1-10 employees

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Alternatives Considered

N/A this was setup by my customer for us to use

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Verified User

Account Manager in Sales

Wireless Company, 51-200 employees

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We currently use Quickbooks along with Billquick and they work great together.

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Verified User

Administrative Assistant in Engineering

Accounting Company, 51-200 employees

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Return on Investment

Too early to tell just started using it

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Verified User

Account Manager in Sales

Wireless Company, 51-200 employees

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It's increased employee efficiency, as it's easy to use.
It provides better customer service when a client calls and asks for a detailed summary of their account. We can easily run the statement.
We converted from another program 4 years ago and have liked it better.

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Verified User

Administrative Assistant in Engineering

Accounting Company, 51-200 employees

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