What users are saying about
4 Ratings
15 Ratings
4 Ratings
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Score 8.2 out of 101
15 Ratings
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Score 6.2 out of 101

Likelihood to Recommend

ALTO Exchange

This is a good portal for accounting and even sales personel to use in their jobs if they are needing to access purchase orders from our customers
No photo available

BillQuick

BillQuick is great for basic project related items. When it comes to basic day to day data entry, BillQuick is easy to use and very user friendly but the more detailed and specific you get the harder time it has. Their accounting module is still lacking and needs to be further developed. The financial reports are a bit messy and we have had to spend time cleaning it up and getting it to function the way the CPA and IRS needs them. Currently the AR report does not match the Balance Sheet. I have been asking for a few years now to get an AR report that matches (as it should and is required by the CPA and the bank) yet they have not created one that does
Renae Reaves profile photo

Pros

ALTO Exchange

  • Clean easy to navigate interface
  • Excellent and accurate customer service
  • Easy to get activated for both customer and vendor relations
No photo available

BillQuick

  • I believe that it is user friendly for employees to enter their time daily.
  • I feel that BillQuick has a great customer support. They are easy to get in touch with and are quick to resolve any issues that might arise.
  • The billing process goes smoothly and is accurate.
Brandy Broderick profile photo

Cons

ALTO Exchange

  • When submitting an invoice and error is generated the error is not too clear on how to fix the issue
  • Ability to scan or upload PDF invoice to customer
  • Email confirmation that invoice has been successfully submitted
No photo available

BillQuick

  • Better flexibility to bill units in Billing Review Screen
  • Troubleshoot why some billable items don't make it to invoice
  • Troubleshoot why some historical billing disappears
  • Better flexibility in formatting reports
  • Extra options in Matter Change module that are conducive to fields on the Matter screen
No photo available

Likelihood to Renew

ALTO Exchange

No score
No answers yet
No answers on this topic

BillQuick

BillQuick 10.0
Based on 2 answers
We currently are seeking a more robust system without consequential billing flaws. We may not find a system better or more economical than BillQuick but at this time we are in review.
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Usability

ALTO Exchange

No score
No answers yet
No answers on this topic

BillQuick

BillQuick 10.0
Based on 1 answer
Fred Blome profile photo

Support

ALTO Exchange

No score
No answers yet
No answers on this topic

BillQuick

BillQuick 10.0
Based on 1 answer
They've taken care of every issue.
Fred Blome profile photo

Implementation

ALTO Exchange

No score
No answers yet
No answers on this topic

BillQuick

BillQuick 8.0
Based on 1 answer
It does take some time to understand the options and to find the best invoice template.
Fred Blome profile photo

Alternatives Considered

ALTO Exchange

N/A this was setup by my customer for us to use
No photo available

BillQuick

We were previously using NetSuite OpenAir. It felt like it was still in a beta stage without a user friendly interface. Although possible, it was more difficult to manipulate the data from that system in order to get the reporting that we wanted. In addition support was not as responsive or great as Billquick was.
No photo available

Return on Investment

ALTO Exchange

  • Too early to tell just started using it
No photo available

BillQuick

  • It's increased employee efficiency, as it's easy to use.
  • It provides better customer service when a client calls and asks for a detailed summary of their account. We can easily run the statement.
  • We converted from another program 4 years ago and have liked it better.
No photo available

Pricing Details

ALTO Exchange

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

BillQuick

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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