Altova SurveyMaker vs. Kantar Research Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Altova SurveyMaker
Score 10.0 out of 10
N/A
Altova SurveyMaker aims to make it fast and easy to design professional surveys on many devices: iPhone, iPad, Android phone, Windows computer, or any web browser.N/A
Kantar Research Services
Score 8.0 out of 10
N/A
Kantar Marketplace (formerly Lightspeed Research) is a market research specialist offering survey engagement software and global panel management, data on-demand, and market insights.N/A
Pricing
Altova SurveyMakerKantar Research Services
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Altova SurveyMakerKantar Research Services
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Altova SurveyMakerKantar Research Services
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Altova SurveyMakerKantar Research Services
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Altova SurveyMaker
9.7
1 Ratings
21% above category average
Kantar Research Services
-
Ratings
Survey templates10.01 Ratings00 Ratings
Themes9.01 Ratings00 Ratings
Custom logo/branding10.01 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Altova SurveyMaker
10.0
1 Ratings
15% above category average
Kantar Research Services
-
Ratings
Changes to live survey10.01 Ratings00 Ratings
Question design help10.01 Ratings00 Ratings
Multiple question types10.01 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Altova SurveyMaker
9.0
1 Ratings
10% above category average
Kantar Research Services
-
Ratings
Survey logic flexibility9.01 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Altova SurveyMaker
9.6
1 Ratings
16% above category average
Kantar Research Services
-
Ratings
Response tracking10.01 Ratings00 Ratings
Data export10.01 Ratings00 Ratings
Standard reports9.01 Ratings00 Ratings
Custom reports10.01 Ratings00 Ratings
Analytics9.01 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Altova SurveyMaker
9.0
1 Ratings
4% above category average
Kantar Research Services
-
Ratings
Access controls9.01 Ratings00 Ratings
Compliance9.01 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Altova SurveyMaker
9.5
1 Ratings
15% above category average
Kantar Research Services
-
Ratings
Vendor-offered crowdsourcing9.01 Ratings00 Ratings
Respondent restrictions10.01 Ratings00 Ratings
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User Ratings
Altova SurveyMakerKantar Research Services
Likelihood to Recommend
10.0
(1 ratings)
7.6
(3 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Altova SurveyMakerKantar Research Services
Likelihood to Recommend
Altova
For employee engagement, where you want to learn their complaints or business demands, Altova SurveyMaker will help you. Further, for a comprehensive market research, where clients are many and in different locations, Altova SurveyMaker will act as a suitable data collection tool. The analytical part is also well developed, as there are APIs, working in hand with the tool for reliable reporting.
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Kantar
Really relevant for testing new product launches with customers. Often NPD fails to find the sweet spot of differentiation and impact (commercial or customer impact) and having the insights to test along the journey makes teams more agile and more motivated to trial new things without sinking over cost where you move from a concept to reality. Also helpful for studying different types of marketing impacts for longer-term campaigns on customer perceptions which are important measures of success beyond the commercial.
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Pros
Altova
  • Altova SurveyMaker coordinates with APIs, and this integration is fruitful.
  • The program issues real-time feedback, as it's web based.
  • The tool has more than 200 templates, and they are editable.
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Kantar
  • There studies provide brand insights in the most particular way.
  • They also help in media planning & measuring their effectiveness.
  • Helps in building brands.
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Cons
Altova
  • The pricing plan is not favorable to the business starters; expensive.
  • The lack of a super speedy backup plan discourages us from using Altova SurveyMaker.
  • The response team, like customer help, is not speedy enough.
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Kantar
  • The platform can be confusing to navigate at times; UX could be simplified.
  • Ability to utilize more competitive datasets would be helpful.
  • Sometimes takes a while to return data and build out full insights.
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Usability
Altova
Altova SurveyMaker is an active application, giving reliable survey results, and the coordination the program has with different apps makes it stable and reliable. The templates with the application make usage possible, as they have a guide and classes are also online. Altova SurveyMaker has advanced analytical options for statistical inferences and reporting.
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Kantar
No answers on this topic
Support Rating
Altova
Altova SurveyMaker support is not the best, but sometimes the customer help is ready to help. I would suggest that the developer establish better means of communication between the software users and the customer help or the technical department, so that when a challenge comes, an immediate solution is found.
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Kantar
No answers on this topic
Alternatives Considered
Altova
Altova SurveyMaker has an incredible way of designing questionnaires, giving us the chance of collecting the exact information we want. Altova SurveyMaker has almost 200 templates, and, luckily enough, there are editable, allowing us to learn as we do business. The convenience of Altova SurveyMaker is amazing, as it supports even live surveys.
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Kantar
Easy to use, better pricing, deeper understanding.
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Return on Investment
Altova
  • Altova SurveyMaker acts as a major determinant of the decisions we make.
  • Altova SurveyMaker effectively communicates with our customers, creating a lead or a relationship.
  • Altova SurveyMaker, coordinating with different apps, ensures results we get from surveys are accurate.
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Kantar
  • From my position, it's having a positive impact on the people involved in planning customer-led projects - more innovation that is bolder, more confidence we are focussing on the right areas, less time trying to sign things off or dissect where things went wrong, or convincing leadership teams to keep the the testing.
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ScreenShots