Altru vs Raiser's Edge NXT

• Combines multiple departments' data under "one roof".
• Interface is relatively easy to learn for basic tasks (e.g. daily sales) and query can be used for more complex interests.
• Support team is very knowledgeable and readily available; the Altru Community is full of other users who can also help you through your specific question or issue.

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• User Interface. This is one of the best-looking products I've ever used, very clean and streamlined. Everything is very logically laid out, and the purpose of every box and button is crystal clear. Plus, you still have access to the old-school "Database View" for those people who have difficulty with change.
• Customization. If you don't like the way a screen is defaulted to look, you can move things around incredibly easily to make sure the things most important to you are where you need them to be.
• Company Involvement. Blackbaud is very invested in Raiser's Edge NXT, and they are constantly adding and changing things based on user feedback to provide an optimal experience. I feel like my concerns are always taken in to consideration, and there is ample opportunity to test out new functionality and provide feedback that really seem to be used.
• Accessibility. You can access both the NXT "Web View" and the Classic RE7 "Database View" from any device with internet access.

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• Not ideal to use for e-blasts. It is difficult to manipulate and code through Altru.
• Registering and managing multi-day events. Altru does not have the capacity to "sell" registrants into multi-session events. You have to work around the system in order to account for attendees in each session of the event.
• Customizing web forms for program registration is a little bit difficult to figure out and to execute.

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• Details about events and other modules found in Raiser's Edge don't always translate to NXT. However, new features are constantly being added.
• Certain analytic features such as Gifts by Constituent Code are only useful if that information is tracked in Raiser's Edge.
• Once in a while the lag between the actual database and NXT is extensive.

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• It has increased our online ticket sales for programs exponentially. Before Altru our online ticket selling platform for programs was clunky & confusing for customers. Now it is easy to navigate & very customer friendly.

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• Initially it was a big expense to take on but it paid for itself in one appeal!
• It is intuitive and helps me get the information I need quickly so I can spend my time on important things like meeting one in one with donors and designing campaigns

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