Alvaria Performance vs. Calabrio ONE
Alvaria Performance vs. Calabrio ONE
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alvaria Performance | N/A | Alvaria Performance (formerly Aspect Performance Management) is a tool that can reveal insights by enabling the tracking of personal and group performance vs. goal using a wide range of metrics with data sourced from many contact center systems. It includes a coaching module, which helps ensure staff gets the corrective training they need, and gamification to set up targeted challenges with rules, goals and rewards set by the supervisor. | N/A | |
Calabrio ONE | N/A | Calabrio One is a workforce optimization (WFO) platform for call centers, combining workforce management with call recording and analytics, from Calabrio headquartered in Minneapolis, MN. | N/A |
Alvaria Performance | Calabrio ONE | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alvaria Performance | Calabrio ONE | |
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Top Pros | No answers on this topic | |
Top Cons |
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Alvaria Performance | Calabrio ONE | |
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Small Businesses | 8x8 Contact Center Score 7.7 out of 10 | 8x8 Contact Center Score 7.7 out of 10 |
Medium-sized Companies | Eleveo Score 9.1 out of 10 | Eleveo Score 9.1 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.9 out of 10 | Calabrio Teleopti WFM Score 7.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alvaria Performance | Calabrio ONE | |
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Likelihood to Recommend | 9.0 (1 ratings) | 8.9 (13 ratings) |
Likelihood to Renew | - (0 ratings) | 8.0 (1 ratings) |
Usability | - (0 ratings) | 7.0 (1 ratings) |
Support Rating | - (0 ratings) | 6.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.0 (1 ratings) |
Alvaria Performance | Calabrio ONE | |
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Likelihood to Recommend | Alvaria, Inc (Aspect Software + Noble Systems) | Calabrio |
Pros | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Calabrio |
Cons | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Calabrio |
Likelihood to Renew | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Calabrio |
Usability | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Calabrio |
Support Rating | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Calabrio |
Implementation Rating | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Calabrio |
Alternatives Considered | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Calabrio |
Return on Investment | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Calabrio |
ScreenShots | Calabrio ONE Screenshots |