Alvaria Performance vs. Calabrio Teleopti WFM
Alvaria Performance vs. Calabrio Teleopti WFM
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alvaria Performance | N/A | Alvaria Performance (formerly Aspect Performance Management) is a tool that can reveal insights by enabling the tracking of personal and group performance vs. goal using a wide range of metrics with data sourced from many contact center systems. It includes a coaching module, which helps ensure staff gets the corrective training they need, and gamification to set up targeted challenges with rules, goals and rewards set by the supervisor. | N/A | |
Calabrio Teleopti WFM | N/A | Swedish company Teleopti offers their eponymous workforce management system, Teleopti WFM, which may be used for call centers, back offices, branches and stores. It integrates with ZOOM International's ZOOM Quality Management (QM) Suite for a total call center optimization solution. | N/A |
Alvaria Performance | Calabrio Teleopti WFM | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alvaria Performance | Calabrio Teleopti WFM | |
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Top Pros | No answers on this topic | |
Top Cons |
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Alvaria Performance | Calabrio Teleopti WFM | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | 8x8 Contact Center Score 7.6 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Eleveo Score 9.2 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | Genesys Multicloud CX (discontinued) Score 7.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alvaria Performance | Calabrio Teleopti WFM | |
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Likelihood to Recommend | 9.0 (1 ratings) | 9.1 (9 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
Alvaria Performance | Calabrio Teleopti WFM | |
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Likelihood to Recommend | Alvaria, Inc (Aspect Software + Noble Systems) | Calabrio |
Pros | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Calabrio |
Cons | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Calabrio |
Usability | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Calabrio |
Alternatives Considered | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Calabrio |
Return on Investment | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Calabrio |
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