TrustRadius

Alvaria Performance vs. Provana Speech Analytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alvaria Performance
Score 5.2 out of 10
N/A
Alvaria Performance (formerly Aspect Performance Management) is a tool that can reveal insights by enabling the tracking of personal and group performance vs. goal using a wide range of metrics with data sourced from many contact center systems. It includes a coaching module, which helps ensure staff gets the corrective training they need, and gamification to set up targeted challenges with rules, goals and rewards set by the supervisor.N/A
Provana Speech Analytics
Score 10.0 out of 10
N/A
Provana in Naperville offers a suite of products to creditors and collection agencies to ensure smooth business processes and regulatory compliance via automation, with advanced analytics for tracking operational success.N/A
Pricing
Alvaria PerformanceProvana Speech Analytics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Alvaria PerformanceProvana Speech Analytics
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—We offer custom pricing based on the size and requirement of a company. For more pricing info, you can contact us through our website.
More Pricing Information
Community Pulse
Alvaria PerformanceProvana Speech Analytics
Top Pros

No answers on this topic

Top Cons
Best Alternatives
Alvaria PerformanceProvana Speech Analytics
Small Businesses
8x8 Contact Center
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Clari Copilot
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Medium-sized Companies
Playvox
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Score 9.3 out of 10
Clari
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Score 8.1 out of 10
Enterprises
Playvox
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All AlternativesView all alternativesView all alternatives
User Ratings
Alvaria PerformanceProvana Speech Analytics
Likelihood to Recommend
9.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
Alvaria PerformanceProvana Speech Analytics
Likelihood to Recommend
Alvaria, Inc (Aspect Software + Noble Systems)
Alvaria Performance is suited for a company that needs to provide an easy way to schedule employees, provide a general schedule to adhere to daily. Alvaria Performance is also good with creating a visual representation of scheduling data to make it easier to view in a hurry. Alvaria Performance is less suited for specific schedule adjustments, it is good for increments of 1hr or more but less useful if change requires minutes.
Verified User
Anonymous
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Provana
Provana is very well suited for our well-being and needs in that all of our company policies can be searched, found, and updated within minutes. It makes it easy to find what you are looking for and navigate the ever-changing landscape of SOPs. I’ve never seen anything that is easier to use and upload your files into.
Verified User
Anonymous
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Pros
Alvaria, Inc (Aspect Software + Noble Systems)
No answers on this topic
Provana
  • Organization
  • Cleanliness
  • Policy holding
  • Portability
Verified User
Anonymous
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Cons
Alvaria, Inc (Aspect Software + Noble Systems)
No answers on this topic
Provana
  • Sometimes slow to load
  • Maybe more user guidance
  • Needs more color
  • Staff list
Verified User
Anonymous
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Alternatives Considered
Alvaria, Inc (Aspect Software + Noble Systems)
No answers on this topic
Provana
To be honest, I have really never used anything more than Provana. Provana has been the easiest tool that I have ever used. I really enjoy using it and all of my other coworkers and employees understand and know that updating recertifying or changing the policy is as easy as locking onto the website and clicking a few buttons.
Verified User
Anonymous
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Return on Investment
Alvaria, Inc (Aspect Software + Noble Systems)
No answers on this topic
Provana
  • Time
  • Money
  • Readiness
  • Expertise
Verified User
Anonymous
Read full review
ScreenShots