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Alvaria Performance vs. SilkRoad Performance

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alvaria Performance
Score 5.3 out of 10
N/A
Alvaria Performance (formerly Aspect Performance Management) is a tool that can reveal insights by enabling the tracking of personal and group performance vs. goal using a wide range of metrics with data sourced from many contact center systems. It includes a coaching module, which helps ensure staff gets the corrective training they need, and gamification to set up targeted challenges with rules, goals and rewards set by the supervisor.N/A
SilkRoad Performance
Score 8.0 out of 10
N/A
SilkRoad Performance (formerly WingSpan) is SilkRoad's employee performance management product and is one component of the Life Suite platform.N/A
Pricing
Alvaria PerformanceSilkRoad Performance
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Alvaria PerformanceSilkRoad Performance
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Alvaria PerformanceSilkRoad Performance
Top Cons
Features
Alvaria PerformanceSilkRoad Performance
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Alvaria Performance
-
Ratings
SilkRoad Performance
2.3
1 Ratings
106% below category average
Corporate goal setting00 Ratings2.01 Ratings
Subordinate goal setting00 Ratings2.01 Ratings
Individual goal setting00 Ratings3.01 Ratings
Best Alternatives
Alvaria PerformanceSilkRoad Performance
Small Businesses
8x8 Contact Center
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Score 7.7 out of 10
iSpring Learn
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Score 9.1 out of 10
Medium-sized Companies
Playvox
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Score 9.3 out of 10
Reviewsnap
Reviewsnap
Score 9.0 out of 10
Enterprises
Playvox
Playvox
Score 9.3 out of 10
Predictive Index Behavioral Assessment
Predictive Index Behavioral Assessment
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Alvaria PerformanceSilkRoad Performance
Likelihood to Recommend
9.0
(1 ratings)
1.0
(1 ratings)
User Testimonials
Alvaria PerformanceSilkRoad Performance
Likelihood to Recommend
Alvaria, Inc (Aspect Software + Noble Systems)
Alvaria Performance is suited for a company that needs to provide an easy way to schedule employees, provide a general schedule to adhere to daily. Alvaria Performance is also good with creating a visual representation of scheduling data to make it easier to view in a hurry. Alvaria Performance is less suited for specific schedule adjustments, it is good for increments of 1hr or more but less useful if change requires minutes.
Verified User
Anonymous
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SilkRoad
No, we just had a bad experience unfortunately.
Verified User
Anonymous
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Pros
Alvaria, Inc (Aspect Software + Noble Systems)
No answers on this topic
SilkRoad
  • Unfortunately our experience was very poor, so I don't have anything for what they do "particularly" well.
Verified User
Anonymous
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Cons
Alvaria, Inc (Aspect Software + Noble Systems)
No answers on this topic
SilkRoad
  • Transparency about the capabilities of their system. We would have never chosen WingSpan had we had a clear picture of the limitations of their system.
  • Ease of use - as an administrator we found it to be difficult to work with. Of course, improvements may have been made in this area since we used it last.
  • The user interface could use some updating.
Verified User
Anonymous
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Alternatives Considered
Alvaria, Inc (Aspect Software + Noble Systems)
No answers on this topic
SilkRoad
We used Cvent following our WingSpan experience. It worked out much better and had more capability than WingSpan.
Verified User
Anonymous
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Return on Investment
Alvaria, Inc (Aspect Software + Noble Systems)
No answers on this topic
SilkRoad
  • I feel it set us back a bit, and also caused us to lose credibility with our management team after it turned out to be a "failed experiment."
  • We have gone back to a manual system of doing goal setting that works better for us.
Verified User
Anonymous
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ScreenShots