Alvaria Quality vs. Jiminny

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alvaria Quality
Score 4.8 out of 10
N/A
Alvaria Quality (formerly Aspect Quality Management) software allows customer interactions to be evaluated by all parties, including supervisors, agents and automated analytics systems, enabling users to extract valuable perspectives on quality so as to best coach agents in relevant areas for improvement.N/A
Jiminny
Score 8.8 out of 10
N/A
Jiminny helps commercial teams maximize their revenue through conversation intelligence. Jiminnycan record, transcribe and analyze conversations, giving users access to customer insights and full visibility into performance. Jiminny also helps to turn great sales leaders into great sales coaches, enabling users to drive change across sales teams with the goal of building high performing revenue generating teams.
$85
per month per user
Pricing
Alvaria QualityJiminny
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Alvaria QualityJiminny
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Alvaria QualityJiminny
Top Pros
Top Cons
Features
Alvaria QualityJiminny
Conversation Intelligence Software Features
Comparison of Conversation Intelligence Software Features features of Product A and Product B
Alvaria Quality
-
Ratings
Jiminny
7.8
1 Ratings
1% below category average
Speech-to-Text Transcription00 Ratings8.01 Ratings
Keyword Detection00 Ratings6.01 Ratings
Sentiment Analysis00 Ratings7.01 Ratings
Speaker Diarization00 Ratings7.01 Ratings
Call Recording Playback00 Ratings8.01 Ratings
Call Summarization00 Ratings9.01 Ratings
Conversion Metrics00 Ratings9.01 Ratings
Keyword Search & Retrieval00 Ratings8.01 Ratings
Call Tagging00 Ratings8.01 Ratings
Integration with CRM Systems00 Ratings8.01 Ratings
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User Ratings
Alvaria QualityJiminny
Likelihood to Recommend
7.0
(1 ratings)
10.0
(3 ratings)
User Testimonials
Alvaria QualityJiminny
Likelihood to Recommend
Alvaria, Inc (Aspect Software + Noble Systems)
It all depends on the workforce team if they've settled the tool correctly for the company. In a previous experience, the tool was entirely settled with the group balance available, all the segments we need were added and up to date, and we could easily navigate the tool. On the new company though, there is a sentiment of incompletion, the UI slightly evolved over the past 2 years but only for the name and some design. Though the tool itself hasn't really changed and clarity is missing sometimes. We must be used to it to understand it well.
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Jiminny
Jiminy is great for client-facing meetings where a download is not an easy request (i.e. you have to download zoom, etc. otherwise). Great for teams who coach regularly and want to keep details on each meeting for each and every client interaction.
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Pros
Alvaria, Inc (Aspect Software + Noble Systems)
  • Clarity on the daily tasks, it's easy to know what will be the tasks for the day and for how long it is planned.
  • Many options available, entirely customizable for a better accuracy of the tasks.
  • Very reliable and easy to use, with multiple format views available.
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Jiminny
  • Always turns up on time to calls.
  • Writes a detailed summary of what was discussed in the call, and lists the action points!
  • Helpful transcript to save watching the whole call again.
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Cons
Alvaria, Inc (Aspect Software + Noble Systems)
  • There is a lot of options, probably too many and more than 50% are no use to me.
  • Some views can be very confusing, sticking to the time is best to avoid being confused by any overlapping segment.
  • Lot of options but UI tends to be a bit slow to load and still empty sometimes.
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Jiminny
  • I can't think of any.
  • It has worked like a charm for us.
  • This tool rocks.
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Alternatives Considered
Alvaria, Inc (Aspect Software + Noble Systems)
No answers on this topic
Jiminny
Doesn't require downloading like the others, has playlists and recordings that are easy to use and share. None of the other platforms have coached.
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Return on Investment
Alvaria, Inc (Aspect Software + Noble Systems)
No answers on this topic
Jiminny
  • Jiminny allows us to 'remember' things that were said on previous calls both in terms of rapport building and deal negotiations that put us in a much better position with our clients.
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ScreenShots

Jiminny Screenshots

Screenshot of Jiminny integrates with an existing tech stack to capture the voice of an organization's prospects and customers, and analyze each conversation. Playback lets reps listen back to conversations and share snippets, and it introduces data-driven coaching to maximize team performance.Screenshot of Jiminny automatically scores all conversations through AI to help the user understand at scale where to improve rep performance, identify coaching opportunities and enhance every stage of the deal cycle.Screenshot of On Demand allows users to search by team, host, customer, transcribed words or phrases, call score, coach, deal value, and deal stage.Screenshot of Team Insights gives leaders a snapshot view of how their team is improving over time, drill into individual rep performance and identify coaching opportunities.Screenshot of The Jiminny mobile app allows users to access the Jiminny platform wherever, whenever. It empowers teams to maximize their coaching potential, deliver insights and drive increased revenue on the go.Screenshot of The Jiminny dashboard displays recent call recordings with what upcoming meetings the Jiminny Notetaker is scheduled to join, a company's live feed for playback activity, and what calls are trending this month.