Alvaria Quality vs. Ringover Business Phone System

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alvaria Quality
Score 4.7 out of 10
N/A
Alvaria Quality (formerly Aspect Quality Management) software allows customer interactions to be evaluated by all parties, including supervisors, agents and automated analytics systems, enabling users to extract valuable perspectives on quality so as to best coach agents in relevant areas for improvement.N/A
Ringover Business Phone System
Score 8.1 out of 10
N/A
Ringover is a business phone system that gives users unlimited calls to 110 countries, video conferencing, SMS and group messaging, call recording, call whispering and features focused on improving team productivity. Users can integrate Ringover with major CRMs (Salesforce, HubSpot, Pipedrive etc.) or with their helpdesk tools. Ringover aims to make professional communications possible anywhere in the world - all it takes is an internet connection.N/A
Pricing
Alvaria QualityRingover Business Phone System
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Alvaria QualityRingover Business Phone System
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Alvaria QualityRingover Business Phone System
Top Pros
Top Cons
Features
Alvaria QualityRingover Business Phone System
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Alvaria Quality
-
Ratings
Ringover Business Phone System
9.0
1 Ratings
12% above category average
Hosted PBX00 Ratings9.01 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings9.01 Ratings
User templates00 Ratings9.01 Ratings
Call reports00 Ratings9.01 Ratings
Directory of employee names00 Ratings9.01 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Alvaria Quality
-
Ratings
Ringover Business Phone System
9.0
1 Ratings
7% above category average
Answering rules00 Ratings9.01 Ratings
Call recording00 Ratings9.01 Ratings
Call park00 Ratings9.01 Ratings
Call screening00 Ratings9.01 Ratings
Message alerts00 Ratings9.01 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Alvaria Quality
-
Ratings
Ringover Business Phone System
9.0
1 Ratings
11% above category average
Video conferencing00 Ratings9.01 Ratings
Audio conferencing00 Ratings9.01 Ratings
Video screen sharing00 Ratings9.01 Ratings
Instant messaging00 Ratings9.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Alvaria Quality
-
Ratings
Ringover Business Phone System
9.0
1 Ratings
11% above category average
Mobile app for iOS00 Ratings9.01 Ratings
Mobile app for Android00 Ratings9.01 Ratings
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Cisco Business Edition 7000 (discontinued)
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User Ratings
Alvaria QualityRingover Business Phone System
Likelihood to Recommend
7.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
Alvaria QualityRingover Business Phone System
Likelihood to Recommend
Alvaria, Inc (Aspect Software + Noble Systems)
It all depends on the workforce team if they've settled the tool correctly for the company. In a previous experience, the tool was entirely settled with the group balance available, all the segments we need were added and up to date, and we could easily navigate the tool. On the new company though, there is a sentiment of incompletion, the UI slightly evolved over the past 2 years but only for the name and some design. Though the tool itself hasn't really changed and clarity is missing sometimes. We must be used to it to understand it well.
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Ringover
The Rover Business Phone System features are very responsive and powerful to provide the best and most accurate communication across teams and its Audio quality is excellent. Finding the call records is easy and management of different conversations is excellent and effective analytics are quickly created through Ringover Business Phone System capabilities and I have to mention its reporting ability is on top.
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Pros
Alvaria, Inc (Aspect Software + Noble Systems)
  • Clarity on the daily tasks, it's easy to know what will be the tasks for the day and for how long it is planned.
  • Many options available, entirely customizable for a better accuracy of the tasks.
  • Very reliable and easy to use, with multiple format views available.
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Ringover
  • Managing various call records is effective.
  • Creating reports for the project is excellent.
  • Engagement and files conversion are effective through this software.
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Cons
Alvaria, Inc (Aspect Software + Noble Systems)
  • There is a lot of options, probably too many and more than 50% are no use to me.
  • Some views can be very confusing, sticking to the time is best to avoid being confused by any overlapping segment.
  • Lot of options but UI tends to be a bit slow to load and still empty sometimes.
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Ringover
  • When new to the product, managing multiple call records is tricky.
  • The ability to convert all files formats can be advanced.
  • Functions for notification can be reliable.
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Return on Investment
Alvaria, Inc (Aspect Software + Noble Systems)
No answers on this topic
Ringover
  • Rover Business Phone System is a great new effective project communication and perfect call records keeping solution.
  • It's a very intuitive platform to provide predictive analytics and extremely excellent customer management products.
  • The effective file conversation and its data integration capability are good, and reliable for project collaboration.
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ScreenShots

Ringover Business Phone System Screenshots

Screenshot of Enhance your team's productivity with Ringover's dashboard