Alvaria Workforce vs. TeamWise

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alvaria Workforce
Score 7.3 out of 10
N/A
Alvaria Workforce (formerly Aspect Workforce Management), is a suite of software which combines call center workforce management with advanced analytics features like call recording, speech analytics, eLearning for training, data sharing for schedule optimization across call center or branch locations, and desktop analytics for monitoring and analyzing discrete actions like employee keystrokes and application usage. The Basic, Advanced, and Enterprise tiers include…N/A
TeamWise
Score 9.0 out of 10
N/A
TeamWise is an HRMS and Payroll Management Software that performs HR functions in a single platform. The product comprises of comprehensive features that include: Leave and Attendance Management, Payroll Management, Talent Management, Performance Management, Time Tracking, Grievance Handling, and Recruitment Management.
$6,000
Per Seat per Month
Pricing
Alvaria WorkforceTeamWise
Editions & Modules
No answers on this topic
Basic
$6,000
Per Seat per Month
Standard
$10,000
Per Seat per Month
Advanced
$11,400
Per Seat per Month
Professional
$12,600
Per Seat per Month
Offerings
Pricing Offerings
Alvaria WorkforceTeamWise
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
Alvaria WorkforceTeamWise
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Alvaria Workforce
-
Ratings
TeamWise
8.4
1 Ratings
6% above category average
Employee demographic data00 Ratings9.01 Ratings
Employment history00 Ratings8.01 Ratings
Job profiles and administration00 Ratings8.01 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings8.01 Ratings
Organizational charting00 Ratings9.01 Ratings
Organization and location management00 Ratings9.01 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.01 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Alvaria Workforce
-
Ratings
TeamWise
8.4
1 Ratings
4% above category average
Pay calculation00 Ratings9.01 Ratings
Support for external payroll vendors00 Ratings8.01 Ratings
Off-cycle/On-Demand payment00 Ratings8.01 Ratings
Benefit plan administration00 Ratings9.01 Ratings
Direct deposit files00 Ratings8.01 Ratings
Salary revision and increment management00 Ratings8.01 Ratings
Reimbursement management00 Ratings9.01 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Alvaria Workforce
-
Ratings
TeamWise
8.3
1 Ratings
2% above category average
Approval workflow00 Ratings9.01 Ratings
Balance details00 Ratings8.01 Ratings
Annual carry-forward and encashment00 Ratings8.01 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Alvaria Workforce
-
Ratings
TeamWise
8.4
1 Ratings
3% above category average
View and generate pay and benefit information00 Ratings8.01 Ratings
Update personal information00 Ratings9.01 Ratings
View company policy documentation00 Ratings8.01 Ratings
Employee recognition00 Ratings9.01 Ratings
View job history00 Ratings8.01 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Alvaria Workforce
-
Ratings
TeamWise
8.0
1 Ratings
2% above category average
Tracking of all physical assets00 Ratings8.01 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Alvaria Workforce
-
Ratings
TeamWise
8.3
1 Ratings
8% above category average
Report builder00 Ratings8.01 Ratings
Pre-built reports00 Ratings8.01 Ratings
Ability to combine HR data with external data00 Ratings9.01 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Alvaria Workforce
-
Ratings
TeamWise
8.5
1 Ratings
6% above category average
New hire portal00 Ratings8.01 Ratings
Manager tracking tools00 Ratings9.01 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Alvaria Workforce
-
Ratings
TeamWise
8.3
1 Ratings
1% above category average
Corporate goal setting00 Ratings9.01 Ratings
Individual goal setting00 Ratings8.01 Ratings
Line-of sight-visibility00 Ratings8.01 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Alvaria Workforce
-
Ratings
TeamWise
8.2
1 Ratings
3% above category average
Performance plans00 Ratings9.01 Ratings
Performance improvement plans00 Ratings8.01 Ratings
Review status tracking00 Ratings8.01 Ratings
Review reminders00 Ratings8.01 Ratings
Multiple review frequency00 Ratings8.01 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Alvaria Workforce
-
Ratings
TeamWise
8.5
1 Ratings
7% above category average
Create succession plans/pools00 Ratings8.01 Ratings
Candidate ranking00 Ratings8.01 Ratings
Candidate search00 Ratings9.01 Ratings
Candidate development00 Ratings9.01 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Alvaria Workforce
-
Ratings
TeamWise
8.4
1 Ratings
7% above category average
Job Requisition Management00 Ratings9.01 Ratings
Company Website Posting00 Ratings8.01 Ratings
Publish to Social Media00 Ratings8.01 Ratings
Job Search Site Posting00 Ratings9.01 Ratings
Duplicate Candidate Prevention00 Ratings8.01 Ratings
Applicant Tracking00 Ratings8.01 Ratings
Notifications and Alerts00 Ratings9.01 Ratings
Best Alternatives
Alvaria WorkforceTeamWise
Small Businesses
8x8 Contact Center
8x8 Contact Center
Score 7.7 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Zoom Contact Center
Zoom Contact Center
Score 9.2 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Calabrio Teleopti WFM
Calabrio Teleopti WFM
Score 8.7 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Alvaria WorkforceTeamWise
Likelihood to Recommend
9.0
(8 ratings)
9.0
(2 ratings)
Likelihood to Renew
8.6
(5 ratings)
9.1
(1 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
5.5
(1 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Alvaria WorkforceTeamWise
Likelihood to Recommend
Alvaria, Inc (Aspect Software + Noble Systems)
Easy workforce management tool and the dashboard is well designed with multiple accessible functionalities. This platform allows easy data collection across other project management systems and the analytics which the tool provides are excellent and very reliable project planning and easy scheduling with effective and excellent management functionalities and initial implementing is also an easy process.
Read full review
TrogonSoft
Because the entire information and documents are at your fingertips.
Read full review
Pros
Alvaria, Inc (Aspect Software + Noble Systems)
  • easy and quick to use- you don't have to waste hours explaining how to use WFM with your employees
  • reliable- multiple employees can be making changes and testing staffing changes without the site crashing
  • easy to balance employee scheduling with your business needs
Read full review
TrogonSoft
  • Extra-efficient payroll management system.
  • Intuitive analytics and report generation in multiple formats.
  • Highly configurable tool as per user specifications.
Read full review
Cons
Alvaria, Inc (Aspect Software + Noble Systems)
  • The configuration of the system is quite complex and very difficult to administer.
  • Initial training on the product is simply focused on the product and it typically not done using a customers real data. Since many customers do not have a strong background in WFM to begin with, the training should focus more on the fundamental of WFM before it dives into how to use the tool. You have to learn more about how it is best to use the tool for real world environments and not just how to click here and go there.
  • RTA has not been updated in years. It does not offer real-time schedule adherence scores and the reporting is terrible. Reporting is specific to each workspace and you lose data each time you close a workspace.
  • The shrinkage calculator feature that was added a few years ago is a great feature but very difficult to reconcile. If you are not an extreme expert with the very confusing superstate philosophy in eWFM it can be disastrous.
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TrogonSoft
  • Teamwise is software is only web-based software do not provide features for mobile like a mobile application.
  • This software is too much costly for a small business.
  • And needs complete training to run and manage all the features and functionalities.
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Likelihood to Renew
Alvaria, Inc (Aspect Software + Noble Systems)
While I support other customers who utilize the software, the response from our customers is over-whelmingly positive. Many customers who have not had any type of workforce management software in the past use spreadsheets to schedule and forecast agents. This can be extremely complicated and a nightmare to control. The time saved by having a product that can quickly complete these functions for you is worth the investment. Also, we have several customers who had no way to track what their agents are doing and have found many problems in their call-center with the software. After rolling out a program where their adherence was tracked and actually 'mattered', they were able to see increased efficency from their agents.
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TrogonSoft
TeamWise fulfills all our HR related requirements and keeps on improvising the product on a continual basis.
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Usability
Alvaria, Inc (Aspect Software + Noble Systems)
Once the initial set up of the software is complete and/or you are familiar with the software, it is easy to use and runs like a dream. However, if you are unfamiliar with the software or have used a competitor's product, some features can seem difficult to learn or get used to.
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TrogonSoft
No answers on this topic
Support Rating
Alvaria, Inc (Aspect Software + Noble Systems)
I was impressed with the support I received. There were never any long delays when I had issues and the representatives that I worked with were always patient and eager to fully understand not only my problem but our business processes surrounding the problem.
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TrogonSoft
No answers on this topic
Implementation Rating
Alvaria, Inc (Aspect Software + Noble Systems)
Implementation of the software was not difficult but it was tedious for us due to the fact that our processes had not kept up with the times and we had to make a large number of process changes along with setting up the software.
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TrogonSoft
No answers on this topic
Alternatives Considered
Alvaria, Inc (Aspect Software + Noble Systems)
I have used NICE IEX Workforce Management in addition to Aspect Workforce Management, both tools are great at what they do. Aspect however builds its forecast model continuously, adding more information to the model everyday, where are with IEX, the model has to be built each and every time from used selections each week. IEX does not have a historical base model to reference, where Aspect does.
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TrogonSoft
Because it's an extremely economical business discipline that may cut back your prices and increase productivity.
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Return on Investment
Alvaria, Inc (Aspect Software + Noble Systems)
  • The workforce management team was able to decrease the cycle time forecasting, staffing and scheduling staff; resulted in higher employee engagement
  • The scenario based planning enabled us to develop a more accurate call volume forecast thus staffing the contact centers appropriately; approximately $500k savings realized in labor expenses (reduced FTE headcount, while meeting the same level of service level measures)
  • Improved customer experience due to staffing the call center properly (answered 80 percent of our calls within 20 seconds)
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TrogonSoft
  • Enhanced efficiency of administrative tasks.
  • Enhanced decision-making ability.
Read full review
ScreenShots

TeamWise Screenshots

Screenshot of TeamWise is a high performing HRMS and Payroll Management Software that performs all round HR functions over a single platformScreenshot of Get a comprehensive suite of all-round features including Leave and Attendance Management, Employee Self-Service, Recruitment Management System and many more.Screenshot of Get multi-fold benefits through one solution.