Alyce by Sendoso vs. Conga CPQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alyce by Sendoso
Score 9.1 out of 10
N/A
Alyce is a corporate gifting platform designed to support B2B marketing and account-based marketing, as well as provide a sales accelerant and enablement tool.N/A
Conga CPQ
Score 7.8 out of 10
N/A
Conga CPQ empowers sales, partners, and customers to efficiently configure complex products and services offerings, and provide personalized prices and quotes, utilizing codified product and pricing information - to drive higher win rates and a more pleasurable buying experience. Conga CPQ also helps to maintain a single price book, discounting structure, and quoting structure across all channels. With an API-first approach, configuration, pricing, or quoting capabilities that can…
$35
per month per user
Pricing
Alyce by SendosoConga CPQ
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Alyce by SendosoConga CPQ
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
Alyce by SendosoConga CPQ
CPQ
Comparison of CPQ features of Product A and Product B
Alyce by Sendoso
-
Ratings
Conga CPQ
7.6
32 Ratings
12% below category average
Quote sharing/sending00 Ratings7.930 Ratings
Product configuration00 Ratings7.132 Ratings
Configuration options00 Ratings8.732 Ratings
Pricing rules00 Ratings7.831 Ratings
Price adjustment00 Ratings7.031 Ratings
Purchase history and open contracts00 Ratings6.126 Ratings
Guided selling/Sales portal00 Ratings7.025 Ratings
CPQ reporting & analytics00 Ratings5.428 Ratings
CPQ-CRM integration00 Ratings8.830 Ratings
Attachments to quotes00 Ratings9.531 Ratings
Order capturing00 Ratings8.08 Ratings
Best Alternatives
Alyce by SendosoConga CPQ
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Score 8.5 out of 10
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Score 9.2 out of 10
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PFL Direct Mail Platform
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Score 9.3 out of 10
QuoteWerks
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Score 9.2 out of 10
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PFL Direct Mail Platform
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Score 9.3 out of 10
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User Ratings
Alyce by SendosoConga CPQ
Likelihood to Recommend
9.2
(13 ratings)
8.0
(46 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(9 ratings)
Usability
-
(0 ratings)
8.0
(3 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
10.0
(2 ratings)
Support Rating
-
(0 ratings)
6.0
(4 ratings)
Online Training
-
(0 ratings)
7.0
(1 ratings)
Implementation Rating
-
(0 ratings)
1.0
(3 ratings)
User Testimonials
Alyce by SendosoConga CPQ
Likelihood to Recommend
Sendoso
I've used all the sending platforms (Sendoso, Reachdesk, Loop & Tie, Alyce, and Surgar Wish). I've had the most success with Alyce. We're a global SaaS platform with presence in NAM, EMEA and APAC. We're valued at $2B and drive around $2.5M in sales. As a demand gen team we have about ~$12M in program spend, so I'd say the tool is suitable for a scaling mid-market/enterprise brand that's focused on ROI, efficiency and scaling. I'm not sure who Alyce is not suitable for to be honest, I can only speak from my experience using it in my current role. I imagine it's not suitable for a company whose tech stack cannot integrate with Alyce.
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Conga
I think the case when I would recommend Conga CPQ is in a legacy org. In that case, the older style and configuration might be more useful, and you are less likely to find yourself forced to upgrade to lightning. If you are already using lightning, or migrating to lightning, then I would only recommend Conga CPQ if the alternative does not support the features you need.
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Pros
Sendoso
  • Alyce's dynamic features empower users to tailor gifts for specific campaigns, enhancing targeting precision.
  • Alyce's evolving product roadmap promises continuous innovation, keeping users at the forefront of personalized engagement strategies.
  • Alyce's integrations with CRM systems streamline workflows, ensuring a seamless user experience.
  • Users appreciate the platform's commitment to sustainability, aligning their outreach efforts with eco-friendly practices.
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Conga
  • The perceived power strength is that it is supposed to contain CPQ, Contract Management, Document generation and template manipulation, and cash/invoice process all in one wrapped package.
  • It was developed on the Force.com platform.
  • They provide multiple releases of their product per year.
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Cons
Sendoso
  • Integration with Calendly and making it so BDRs can link their AE's calendars and still send gifts
  • A dark mode on the site would be greatly appreciated
  • Definitely could use a little more variety in gifts available
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Conga
  • Apttus has not completely transitioned from a product suite to a product platform vendor. Upgrades of certain products can have interoperability issues with other products in the Apttus stack. Our pain point here was attempting to use Apttus Xauthor for Excel to get around product line limitations in the Apttus CPQ shopping cart. The ultimate resolution was for us to upgrade and leverage the latest version of CPQ, where pricing callback limitations were addressed by client side processing, rather than the hybrid Xauthor process we tried to use.
  • Upgrades in general require significant testing to ensure no unanticipated issues occur. We have a complete Salesforce sandbox dedicated to providing an environment for testing any modifications or upgrades.
  • Apttus support model almost requires you to purchase premium support. Given the CPQ system is complex, the level of skilled support available through basic support require you to escalate several times before getting to a resource that can address your issue.
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Likelihood to Renew
Sendoso
No answers on this topic
Conga
It is critical to our sales process. We are not satisfied with all aspects of the product and have gone through many tough experiences with their PS, support, and PD teams -- but we're not unhappy enough to re-build what we're already built
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Usability
Sendoso
No answers on this topic
Conga
Conga CPQ is a great tool but lacks good support and [a] very limited knowledge base which doesn't include day to day errors which users face, thus leading us to support and take more time in turn. Also cart performance can be improved drastically which will enhance the user experience as the user doesn't have to wait for the pricing.
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Reliability and Availability
Sendoso
No answers on this topic
Conga
I have not heard of any issue
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Support Rating
Sendoso
No answers on this topic
Conga
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
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Online Training
Sendoso
No answers on this topic
Conga
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
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Implementation Rating
Sendoso
No answers on this topic
Conga
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
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Alternatives Considered
Sendoso
The main difference between Alyce and Sendoso's use at RingCentral is Alyce is more reliable and gets better meetings set. Sendoso is more of a confirmation for the meeting the very next day. More employees at RingCentral have access to Alyce and not Sendoso. Alyce is the better application and everyone loves it.
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Conga
We selected Apttus CPQ over SteelBrick due to the simplicity of SteelBrick's out of the box pricing and ability to customize quoted products. As a global organization with selling a highly configurable products, we felt the ability of Apttus to handle our requirements as standard functionalty rather than a customization was a material difference between the platforms.
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Return on Investment
Sendoso
  • Alyce has helped me lure in prospects that didn't respond to any other activity, catching last chance/lost cause meetings
  • Out of 10 door opening gifting emails I sent out with the sole purpose of booking a meeting, I got a booking. 10% booking rate off emails is great!
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Conga
  • The ability to generate engineered configurations that is right by construction has reduced the cycle time of the customer engagement. The fact that we are able to guide the process and end up with a validated bill of material reduces the iterations with the customers.
  • As long as the validations rules are correct the generated bill of material is accurate. We are now looking at using Apttus to perform quality checks in our product rules since the tool is able to test different configurations quickly and efficiently.
  • Configuration that use to take weeks and consumed valuable engineering resources has been transformed to become a customer facing application that is simple enough for customer to self-service.
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ScreenShots

Conga CPQ Screenshots

Screenshot of Unlimited Product Capability - Can validate any combination of rules & constraints with an unlimited number of configuration attributes​.Screenshot of Model & deploy any pricing structure or strategy​ - pricing intelligence & discounting rules​ and profitability insights ​& margin visibility​Screenshot of Simple to complex product & pricing configurations​Screenshot of Helps sellers to quote accurately and spend less time selling, no matter how complex a business becomes.