Likelihood to Recommend I've used all the sending platforms (
Sendoso ,
Reachdesk , Loop & Tie, Alyce, and Surgar Wish). I've had the most success with Alyce. We're a global SaaS platform with presence in NAM, EMEA and APAC. We're valued at $2B and drive around $2.5M in sales. As a demand gen team we have about ~$12M in program spend, so I'd say the tool is suitable for a scaling mid-market/enterprise brand that's focused on ROI, efficiency and scaling. I'm not sure who Alyce is not suitable for to be honest, I can only speak from my experience using it in my current role. I imagine it's not suitable for a company whose tech stack cannot integrate with Alyce.
Read full review Within the last 6 months, I've run a personal A/B test on opportunities with and without Consensus videos being sent after every meeting. Those opportunities where I sent Consensus videos after every meeting had a >50% likelihood of closing and/or progressed past the Proposal phase. Those opportunities where I did not send Consensus video, I was left unanswered more often than not
Read full review Pros Alyce's dynamic features empower users to tailor gifts for specific campaigns, enhancing targeting precision. Alyce's evolving product roadmap promises continuous innovation, keeping users at the forefront of personalized engagement strategies. Alyce's integrations with CRM systems streamline workflows, ensuring a seamless user experience. Users appreciate the platform's commitment to sustainability, aligning their outreach efforts with eco-friendly practices. Read full review The ability to tailor demos and demoboards to show various functionality of the product. We appreciate the features Consensus has to customize demos in various forms. The customer service and post-sales trainings the Consensus team has held for our company have been extremely beneficial. I personally appreciated learning how demos are better received when they're not 'perfect' Read full review Cons Integration with Calendly and making it so BDRs can link their AE's calendars and still send gifts A dark mode on the site would be greatly appreciated Definitely could use a little more variety in gifts available Read full review The front-end UX could be improved to look and feel more like a mature SaaS solution There's a limited amount of help resources to assist throughout the video building process I'd like to see more integrations with broader SaaS solutions to unlock more use cases (i.e. Engaging in group formats, long-form webinars, etc) Read full review Likelihood to Renew Consensus has been a valuable and vital sales tool at every stage of our sales cycle. In the very early stages of prospect education, you can send videos to get them familiar and up to speed with our product without a solution consultant's involvement. It is also a very powerful tool at the later stages of the sales cycle, with the ability to tailor demos and intro videos and record exec alignment itro videos, which we have had great success with
Read full review Usability There is some level of enablement necessary for those that will actually be creating demo videos There are several things that you have to turn on to make sure everyone can see the demo videos in the library and it took some time to realize that I wasn't turning on all the triggers I needed
Read full review Alternatives Considered The main difference between Alyce and
Sendoso 's use at RingCentral is Alyce is more reliable and gets better meetings set.
Sendoso is more of a confirmation for the meeting the very next day. More employees at RingCentral have access to Alyce and not
Sendoso . Alyce is the better application and everyone loves it.
Read full review Consensus was much more robust in what they offered compared to other products. We have been using them for years with no plans on changing because of the time and effort saved by being able to send out videos that showcase different parts of our software and the full suite when necessary
Read full review Return on Investment Alyce has helped me lure in prospects that didn't respond to any other activity, catching last chance/lost cause meetings Out of 10 door opening gifting emails I sent out with the sole purpose of booking a meeting, I got a booking. 10% booking rate off emails is great! Read full review I have been able to close deals where offices were not able to join a meeting This has been a great resource for saving time on training the team. We dont have to take time out of the day to sit in classes, we can learn as we go Read full review ScreenShots