Alyce by Sendoso vs. Gong

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alyce by Sendoso
Score 9.0 out of 10
N/A
Alyce is a corporate gifting platform designed to support B2B marketing and account-based marketing, as well as provide a sales accelerant and enablement tool.N/A
Gong
Score 9.2 out of 10
N/A
Gong helps people and companies reach their potential. The Gong Revenue Intelligence Platform™ enables customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, to empower revenue and go-to-market teams to determine the best actions for winning outcomes. The vendor boasts companies like Morningstar Inc., Paychex, LinkedIn,…N/A
Pricing
Alyce by SendosoGong
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Alyce by SendosoGong
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Alyce by SendosoGong
Considered Both Products
Alyce by Sendoso

No answer on this topic

Gong
Chose Gong
Fathom was more intrusive where it had it's own box in Zoom. It looked like there was another person in the meeting with their camera off. Gong manages to record calls without being intrusive at all.
Top Pros
Top Cons
Features
Alyce by SendosoGong
Conversation Intelligence Software Features
Comparison of Conversation Intelligence Software Features features of Product A and Product B
Alyce by Sendoso
-
Ratings
Gong
8.6
26 Ratings
10% above category average
Speech-to-Text Transcription00 Ratings8.725 Ratings
Keyword Detection00 Ratings8.625 Ratings
Sentiment Analysis00 Ratings7.821 Ratings
Speaker Diarization00 Ratings8.922 Ratings
Call Recording Playback00 Ratings9.626 Ratings
Call Summarization00 Ratings8.125 Ratings
Conversion Metrics00 Ratings8.222 Ratings
Keyword Search & Retrieval00 Ratings9.124 Ratings
Call Tagging00 Ratings9.123 Ratings
Integration with CRM Systems00 Ratings8.024 Ratings
Best Alternatives
Alyce by SendosoGong
Small Businesses
Iterable
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Score 8.5 out of 10
Clari Copilot
Clari Copilot
Score 8.9 out of 10
Medium-sized Companies
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
Clari
Clari
Score 8.1 out of 10
Enterprises
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
Clari
Clari
Score 8.1 out of 10
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User Ratings
Alyce by SendosoGong
Likelihood to Recommend
9.2
(13 ratings)
9.2
(470 ratings)
Likelihood to Renew
-
(0 ratings)
8.7
(10 ratings)
Usability
-
(0 ratings)
9.0
(238 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
9.4
(99 ratings)
Implementation Rating
-
(0 ratings)
8.9
(5 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Alyce by SendosoGong
Likelihood to Recommend
Sendoso
I've used all the sending platforms (Sendoso, Reachdesk, Loop & Tie, Alyce, and Surgar Wish). I've had the most success with Alyce. We're a global SaaS platform with presence in NAM, EMEA and APAC. We're valued at $2B and drive around $2.5M in sales. As a demand gen team we have about ~$12M in program spend, so I'd say the tool is suitable for a scaling mid-market/enterprise brand that's focused on ROI, efficiency and scaling. I'm not sure who Alyce is not suitable for to be honest, I can only speak from my experience using it in my current role. I imagine it's not suitable for a company whose tech stack cannot integrate with Alyce.
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Gong.io
Gong is an excellent option for getting the most out of your sales calls. They've helped us to move beyond just "good calls" and into an era of sales intelligence across the customer journey. Gong has helped us enable new reps and put together the disjointed pieces within customer accounts to help us understand the whole story.
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Pros
Sendoso
  • Alyce's dynamic features empower users to tailor gifts for specific campaigns, enhancing targeting precision.
  • Alyce's evolving product roadmap promises continuous innovation, keeping users at the forefront of personalized engagement strategies.
  • Alyce's integrations with CRM systems streamline workflows, ensuring a seamless user experience.
  • Users appreciate the platform's commitment to sustainability, aligning their outreach efforts with eco-friendly practices.
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Gong.io
  • Recommendations to improve (silence time, speaking ratio, etc.)
  • Source of absolute truth! So easy to see what meetings have been done, and how it was done. No more he says she says
  • Transcription - it has been accurate, and helps when trying to learn how to handle rejections
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Cons
Sendoso
  • Integration with Calendly and making it so BDRs can link their AE's calendars and still send gifts
  • A dark mode on the site would be greatly appreciated
  • Definitely could use a little more variety in gifts available
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Gong.io
  • sometimes the call will say the wrong contact is speaking. Adding to 'Jims' talk time when it was actually 'John' speaking
  • The transcript can be missing some info or mis-dictating what was actually said
  • it can be hard to lookup certain calls, sometimes a call won't be under my name even though I booked and ran the meeting
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Likelihood to Renew
Sendoso
No answers on this topic
Gong.io
We love Gong and our customers like it too. We can bring additional value by being to provide a dialogue of all our customer conversations.
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Usability
Sendoso
No answers on this topic
Gong.io
Seamless, easy to understand and get around without much research. Between the simplistic options and the fluid layout, I easily got in the tool on day one and found value. I did not need onboarding calls as an end user to easily take advantage of the platform. Which when you have 20+ accounts to manage, time is important.
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Support Rating
Sendoso
No answers on this topic
Gong.io
I give them a 10 because, I have been using Gong for over a year now and have never had issues or concerns go un resolved in a day or two. Their communication is impeccable and their tech support is very hands on and prompt
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Implementation Rating
Sendoso
No answers on this topic
Gong.io
This is nothing something I'm able to answer
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Alternatives Considered
Sendoso
The main difference between Alyce and Sendoso's use at RingCentral is Alyce is more reliable and gets better meetings set. Sendoso is more of a confirmation for the meeting the very next day. More employees at RingCentral have access to Alyce and not Sendoso. Alyce is the better application and everyone loves it.
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Gong.io
Zooms transcripts and call recordings are nothing compared to Gong.io. It is simply that - a transcript and a recording. Gong's AI technology and organizational systems make it so much easier to find not only exactly what you need with the click of a button, but it also pulls out insights for you. The call summary makes it incredibly easy to understand exactly what happened on a call without going through a 30 minute video, and the talk tracks make it so easy to skip to just the customer sections so you can cut down on what you're looking for in seconds.
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Contract Terms and Pricing Model
Sendoso
No answers on this topic
Gong.io
I was not involved with the process
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Professional Services
Sendoso
No answers on this topic
Gong.io
I was not involved with the process
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Return on Investment
Sendoso
  • Alyce has helped me lure in prospects that didn't respond to any other activity, catching last chance/lost cause meetings
  • Out of 10 door opening gifting emails I sent out with the sole purpose of booking a meeting, I got a booking. 10% booking rate off emails is great!
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Gong.io
  • Positive - allowed to review calls and find key points to focus on. Save time instead of having to review notes
  • Positive - allowed to share recordings and notifying when the call has been reviewed. This means you can follow up in a timely matter
  • Positive - Allows for managers to provide feedback
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ScreenShots

Gong Screenshots

Screenshot of Coach reps into sales superstars. Replicate what works by turning objective, data-based guidance into coachable moments for managers, peer-to-peer coaching, and self-driven improvements — without any drama.Screenshot of Find the truth in your pipeline. There are risks hiding in your pipeline, deals, and customer interactions. Get true visibility from contact to close so you can address them and call the right forecast every time.Screenshot of Bet big. And win. Gong’s early insights into what’s working — and what's not — gives your team the confidence to take big-bet initiatives to market successfully.