Alyce by Sendoso vs. IBM Sterling Configure, Price, Quote

I've used all the sending platforms (Sendoso, Reachdesk, Loop & Tie, Alyce, and Surgar Wish). I've had the most success with Alyce. We're a global SaaS platform with presence in NAM, EMEA and APAC. We're valued at $2B and drive around $2.5M in sales. As a demand gen team we have about ~$12M in program spend, so I'd say the tool is suitable for a scaling mid-market/enterprise brand that's focused on ROI, efficiency and scaling. I'm not sure who Alyce is not suitable for to be honest, I can only speak from my experience using it in my current role. I imagine it's not suitable for a company whose tech stack cannot integrate with Alyce.

Incentivized

Were it not for the fact that IBM CPQ lacks mobile and tablet applications, I would have recommended it 100%. However, I still have that 99% recommendation rate since this solution has saved us a lot by allowing us to close more sales within a short period by creating a channel where we collaborate with customers by offering coupons, sending price lists and orders.

Incentivized

• Alyce's dynamic features empower users to tailor gifts for specific campaigns, enhancing targeting precision.
• Alyce's evolving product roadmap promises continuous innovation, keeping users at the forefront of personalized engagement strategies.
• Alyce's integrations with CRM systems streamline workflows, ensuring a seamless user experience.
• Users appreciate the platform's commitment to sustainability, aligning their outreach efforts with eco-friendly practices.

Incentivized

• Firstly, IBM CPQ makes it easy for customers to make rapid products purchases through configuration, pricing and ordering processes.
• Centralizing selling procedure in one platform by communicating products pricing to clients.
• Improving ROI by attracting customers when discounts are introduced on products as well as offering coupons.

• Integration with Calendly and making it so BDRs can link their AE's calendars and still send gifts
• A dark mode on the site would be greatly appreciated
• Definitely could use a little more variety in gifts available

Incentivized

• Unfortunately, IBM CPQ does not have on-premises applications to use while not connected to the internet. This is no more a challenge since we have a robust WIFI connection in our organization premises.

Incentivized

Timely and courteous response time from IBM Support any time there was a request that needed to be made.

Incentivized

The main difference between Alyce and Sendoso's use at RingCentral is Alyce is more reliable and gets better meetings set. Sendoso is more of a confirmation for the meeting the very next day. More employees at RingCentral have access to Alyce and not Sendoso. Alyce is the better application and everyone loves it.

Incentivized

There are tons of Configure, Price and Quote software, but I have not used a lot of them. However, unlike IBM CPQ, HubSpot Sales Hub isn’t operated in compliance with any ISO standards and secured in a data center making it easy to leak customer sensitive data such as payment details.

Incentivized

• Alyce has helped me lure in prospects that didn't respond to any other activity, catching last chance/lost cause meetings
• Out of 10 door opening gifting emails I sent out with the sole purpose of booking a meeting, I got a booking. 10% booking rate off emails is great!

Incentivized

• Reporting analytics help us to transform static data into real-time insights that enable us to determine company financial standing.
• Data recovery and backup have maintained and governed vital organization data from catastrophes.
• Pricing, configuration, and quotation procedures enables us to automate selling channel that help customers make rapid informed decisions.

Incentivized