What users are saying about
10 Ratings
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Score 8.6 out of 100
5 Ratings
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Score 7 out of 100

Feature Set Ratings

    Preview Dialer

    Alyce

    Feature Set Not Supported
    N/A
    10.0

    Koncert Agent-Assisted Dialer

    100%
    Koncert Agent-Assisted Dialer ranks higher in 3/3 features

    Dialer-CRM integration

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Call notes & tags

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Automatic call logging

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Core Dialer

    Alyce

    Feature Set Not Supported
    N/A
    9.3

    Koncert Agent-Assisted Dialer

    93%
    Koncert Agent-Assisted Dialer ranks higher in 4/4 features

    Outbound dialing

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Custom caller ID

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Dialer contact import

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Campaign & list management

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Call Follow-up and Quality Assurance

    Alyce

    Feature Set Not Supported
    N/A
    7.5

    Koncert Agent-Assisted Dialer

    75%
    Koncert Agent-Assisted Dialer ranks higher in 2/2 features

    Follow-up calls

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Dialer reporting & analytics

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • Koncert Agent-Assisted Dialer is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.7

    Alyce

    87%
    6 Ratings
    10.0

    Koncert Agent-Assisted Dialer

    100%
    1 Rating

    Likelihood to Recommend

    Alyce

    I had been trying to get ahold of a prospect for a few months. Then I decided to send him an Alyce gift to see if I could get any traction. He ended up accepting the gift and speaking with me. He then ended up speaking with my Account Executive and then bought our product.
    Brock Nemecek | TrustRadius Reviewer

    Koncert Agent-Assisted Dialer

    Definitely well suited for sales teams looking to have a high number of conversations with prospects. It automates the dialing process with a very fluid integration with Salesforce. Because it dials a list of prospects, the connects aren't as controllable as they would be with a one-off dialing tool. So it's worth outlining what type of solution is best suited for who is being targeted.
    Anonymous | TrustRadius Reviewer

    Pros

    Alyce

    • Large selection of gifts in their marketplace.
    • Easy to use Chrome extension.
    • Multiple delivery methods, including email and physical.
    Anonymous | TrustRadius Reviewer

    Koncert Agent-Assisted Dialer

    • Allows us to have a high number of conversations that can be turned into meetings.
    • Helps ease the pain of low connection rates.
    • They have an awesome customer support team that responds quickly and thoroughly.
    Anonymous | TrustRadius Reviewer

    Cons

    Alyce

    • Follow-up emails.
    • See gift options without being in campaign.
    • Bulk send gifts to multiple people.
    Leyna Varney | TrustRadius Reviewer

    Koncert Agent-Assisted Dialer

    • The user interface could be a little cleaner/more organized.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Alyce

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Koncert Agent-Assisted Dialer

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Alternatives Considered

    Alyce

    The main difference between Alyce and Sendoso's use at RingCentral is Alyce is more reliable and gets better meetings set. Sendoso is more of a confirmation for the meeting the very next day. More employees at RingCentral have access to Alyce and not Sendoso. Alyce is the better application and everyone loves it.
    Brock Nemecek | TrustRadius Reviewer

    Koncert Agent-Assisted Dialer

    We selected ConnectLeader because we were experiencing several tech issues with our previous tool and we didn't like how their customer support team handled the communication from their end. We've appreciated the communication from ConnectLeader when there are updates or have noticed issues, they've been proactive and responsive depending on what we're experiencing.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Alyce

    • Gives extra visibility into deals.
    • Helps speed up deal cycles.
    • Promotes upsells/cross sells.
    Anonymous | TrustRadius Reviewer

    Koncert Agent-Assisted Dialer

    • The high number of conversations has translated into a high number of meetings for our sales development team.
    Anonymous | TrustRadius Reviewer

    Screenshots

    Alyce

    Koncert Agent-Assisted Dialer

    Add comparison