Alyce by Sendoso vs. Koncert

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alyce by Sendoso
Score 9.1 out of 10
N/A
Alyce is a corporate gifting platform designed to support B2B marketing and account-based marketing, as well as provide a sales accelerant and enablement tool.N/A
Koncert
Score 10.0 out of 10
N/A
Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is now enhanced with automation to connect agents with live prospects and scale up conversations with prospects. Koncert sales dialers helps to enable more meetings, build pipelines and insights for coaching and training sales teams. Koncert…N/A
Pricing
Alyce by SendosoKoncert
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Alyce by SendosoKoncert
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Alyce by SendosoKoncert
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Alyce by Sendoso
-
Ratings
Koncert
8.4
4 Ratings
15% above category average
Contact preview00 Ratings8.14 Ratings
Dialer-CRM integration00 Ratings8.44 Ratings
Call notes & tags00 Ratings8.54 Ratings
Automatic call logging00 Ratings8.54 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Alyce by Sendoso
-
Ratings
Koncert
8.7
4 Ratings
13% above category average
Outbound dialing00 Ratings9.04 Ratings
Custom caller ID00 Ratings9.34 Ratings
Click-to-call00 Ratings9.44 Ratings
Recorded voicemail drop00 Ratings8.33 Ratings
Dialer contact import00 Ratings8.43 Ratings
Campaign & list management00 Ratings8.02 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Alyce by Sendoso
-
Ratings
Koncert
8.5
3 Ratings
11% above category average
Follow-up calls00 Ratings8.43 Ratings
Dialer reporting & analytics00 Ratings7.02 Ratings
Dialer compliance00 Ratings10.02 Ratings
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Alyce by SendosoKoncert
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User Ratings
Alyce by SendosoKoncert
Likelihood to Recommend
9.2
(13 ratings)
8.2
(4 ratings)
User Testimonials
Alyce by SendosoKoncert
Likelihood to Recommend
Sendoso
I've used all the sending platforms (Sendoso, Reachdesk, Loop & Tie, Alyce, and Surgar Wish). I've had the most success with Alyce. We're a global SaaS platform with presence in NAM, EMEA and APAC. We're valued at $2B and drive around $2.5M in sales. As a demand gen team we have about ~$12M in program spend, so I'd say the tool is suitable for a scaling mid-market/enterprise brand that's focused on ROI, efficiency and scaling. I'm not sure who Alyce is not suitable for to be honest, I can only speak from my experience using it in my current role. I imagine it's not suitable for a company whose tech stack cannot integrate with Alyce.
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Koncert
This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time
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Pros
Sendoso
  • Alyce's dynamic features empower users to tailor gifts for specific campaigns, enhancing targeting precision.
  • Alyce's evolving product roadmap promises continuous innovation, keeping users at the forefront of personalized engagement strategies.
  • Alyce's integrations with CRM systems streamline workflows, ensuring a seamless user experience.
  • Users appreciate the platform's commitment to sustainability, aligning their outreach efforts with eco-friendly practices.
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Koncert
  • Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
  • Click Dialer allows us to use local presence dialing
  • Click Dialer allows us to record our own calls for coaching and Quality Control purposes
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Cons
Sendoso
  • Integration with Calendly and making it so BDRs can link their AE's calendars and still send gifts
  • A dark mode on the site would be greatly appreciated
  • Definitely could use a little more variety in gifts available
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Koncert
  • UX - The interface is easy to understand, but not the most visually appealing.
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Alternatives Considered
Sendoso
The main difference between Alyce and Sendoso's use at RingCentral is Alyce is more reliable and gets better meetings set. Sendoso is more of a confirmation for the meeting the very next day. More employees at RingCentral have access to Alyce and not Sendoso. Alyce is the better application and everyone loves it.
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Koncert
We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.
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Return on Investment
Sendoso
  • Alyce has helped me lure in prospects that didn't respond to any other activity, catching last chance/lost cause meetings
  • Out of 10 door opening gifting emails I sent out with the sole purpose of booking a meeting, I got a booking. 10% booking rate off emails is great!
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Koncert
  • We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.
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ScreenShots

Koncert Screenshots

Screenshot of Koncert AI Parallel Dialer My Session ScreenScreenshot of Koncert AI Parallel Dialer Call Disposition ScreenScreenshot of Koncert Analytics