Alyce by Sendoso vs. Outreach

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alyce by Sendoso
Score 9.0 out of 10
N/A
Alyce is a corporate gifting platform designed to support B2B marketing and account-based marketing, as well as provide a sales accelerant and enablement tool.N/A
Outreach
Score 8.2 out of 10
N/A
Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of go-to-market activities and personnel across the revenue cycle. Outreach offers sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. The software…N/A
Pricing
Alyce by SendosoOutreach
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Alyce by SendosoOutreach
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Alyce by SendosoOutreach
Considered Both Products
Alyce by Sendoso
Outreach

No answer on this topic

Top Pros
Top Cons
Best Alternatives
Alyce by SendosoOutreach
Small Businesses
Iterable
Iterable
Score 8.5 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Enterprises
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
Groove, a Clari company
Groove, a Clari company
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Alyce by SendosoOutreach
Likelihood to Recommend
9.2
(13 ratings)
8.1
(202 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(5 ratings)
Usability
-
(0 ratings)
9.2
(149 ratings)
Support Rating
-
(0 ratings)
2.0
(20 ratings)
Online Training
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
-
(0 ratings)
6.0
(2 ratings)
User Testimonials
Alyce by SendosoOutreach
Likelihood to Recommend
Sendoso
I've used all the sending platforms (Sendoso, Reachdesk, Loop & Tie, Alyce, and Surgar Wish). I've had the most success with Alyce. We're a global SaaS platform with presence in NAM, EMEA and APAC. We're valued at $2B and drive around $2.5M in sales. As a demand gen team we have about ~$12M in program spend, so I'd say the tool is suitable for a scaling mid-market/enterprise brand that's focused on ROI, efficiency and scaling. I'm not sure who Alyce is not suitable for to be honest, I can only speak from my experience using it in my current role. I imagine it's not suitable for a company whose tech stack cannot integrate with Alyce.
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Outreach
Outreach is well suited for teams that need to do cold outbound to prospects. It's easy enough to create sequences that will use a variety of touchpoints (email, inMail, call, etc...). It's also easy to share sequences with team members to collaborate and the very best messaging. Outreach's integration over Salesforce and Gmail is also invaluable, without it each team member would probably spend hours per week clicking between tabs just to get to prospect information On the other hand, Outreach is not the best to help you create content, as of this writing there is no AI support. It is also worth noting that Outreach's permission structure can create a lot of confusion for team members and that untangling errors at times can become complex
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Pros
Sendoso
  • Alyce's dynamic features empower users to tailor gifts for specific campaigns, enhancing targeting precision.
  • Alyce's evolving product roadmap promises continuous innovation, keeping users at the forefront of personalized engagement strategies.
  • Alyce's integrations with CRM systems streamline workflows, ensuring a seamless user experience.
  • Users appreciate the platform's commitment to sustainability, aligning their outreach efforts with eco-friendly practices.
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Outreach
  • Organization - I know when to make calls/emails/LinkedIn connections without having to overthink anything.
  • Alignment - the colleagues I work with on my accounts can keep tabs on my activity so there is no redundancy or overcommunication.
  • Ease of use - all my contacts are in one place, and sending automated emails I have built in my sequences give me so much time back in my day.
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Cons
Sendoso
  • Integration with Calendly and making it so BDRs can link their AE's calendars and still send gifts
  • A dark mode on the site would be greatly appreciated
  • Definitely could use a little more variety in gifts available
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Outreach
  • Customer Service - zero support for small - medium businesses.
  • Billing - billing is messy, and customer service for billing questions is pretty awful (if anyone is ever available).
  • Bounce Rates - our bounce rates are through the roof when using Outreach which isn't a problem we have with HubSpot or Pardot.
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Likelihood to Renew
Sendoso
No answers on this topic
Outreach
I like Outreach, but I do wonder about new competitors that are 25-50% less expensive.
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Usability
Sendoso
No answers on this topic
Outreach
The ease of use for outreach is next to none. Everything is clearly explained, you can hop on a call with their support team whenever, and it effortlessly integrates into your computer. You can do everything you need sales related on it, and the learning curve is small. I'd recommend it as a first and last CRM.
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Support Rating
Sendoso
No answers on this topic
Outreach
The overall support of Outreach has been great. Whenever I have a problem, they were quick to fix it and typically respond within one business day. I don't typically have many requests for support because a lot of my questions can be answered through their knowledge panel. They have been fantastic to work with overall.
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Online Training
Sendoso
No answers on this topic
Outreach
Lots of attention from the Outreach training team, with a great willingness to customize to our needs. To be clear, you get out what you put in. If you don't work with them, you'll get cookie-cutter training. But we asked for a lot of customization, and they delivered what we asked for.
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Implementation Rating
Sendoso
No answers on this topic
Outreach
Although we required a special setup, the process was quick. But we paid a lot for the implementation and didn't use 33% of the hours we purchased.
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Alternatives Considered
Sendoso
The main difference between Alyce and Sendoso's use at RingCentral is Alyce is more reliable and gets better meetings set. Sendoso is more of a confirmation for the meeting the very next day. More employees at RingCentral have access to Alyce and not Sendoso. Alyce is the better application and everyone loves it.
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Outreach
We found that Outreach was superior to Salesloft and Gong, and a better fit for our organization for the following reasons:
  • User interface and overall experience: it's just a cleaner platform and easier to work in than the other two.
  • Feature set: the other two tools had more bells and whistles, but sometimes less is more, and the core functionality of Outreach is preferable.
  • Integration with Salesforce
  • Price
  • Customer support and training options are superior on Outreach
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Return on Investment
Sendoso
  • Alyce has helped me lure in prospects that didn't respond to any other activity, catching last chance/lost cause meetings
  • Out of 10 door opening gifting emails I sent out with the sole purpose of booking a meeting, I got a booking. 10% booking rate off emails is great!
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Outreach
  • The huge positive impact it had was the team not needing to spend as much time as disengaged opps as they were engaged ones. We were able to set sequences to work with them while the team could focus on generating new leads or converting Opps.
  • For an AE - post demo communication is important. With templates and snippets we could just click a few buttons and have a really nice email sent out with the relevant information and then the next several steps already planned out. This freed up time for us and even allowed us to take calls a lot sooner after demo's then before. For busy days this was very helpful.
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ScreenShots

Outreach Screenshots

Screenshot of Help reps engage buyers with personalized interactions throughout their buying journey. Orchestrate all key sales activities — like emails, phone calls, social media touches — utilizing proven playbooks & messaging.Screenshot of Outreach Kaia - AI-powered virtual assistant that joins live meetings, captures real-time transcription, and delivers on-demand confidence with competitive and product details in the moment.Screenshot of Outreach Commit delivers real-time pipeline analysis and buyer engagement signals to bring science to the art of forecasting, enabling revenue leaders to go from guessing the future to changing it with recommended actions.Screenshot of Outreach Everywhere - Outreach is everywhere work happens, including Gmail and Salesforce.com.Screenshot of Outreach Success Plans provide complete visibility into a team’s deals at both a granular and big-picture level.Screenshot of Reporting - To improve results with actionable insights. Know the times, channels and sequences that reach prospects best.