Alyce by Sendoso vs. Salesloft

I've used all the sending platforms (Sendoso, Reachdesk, Loop & Tie, Alyce, and Surgar Wish). I've had the most success with Alyce. We're a global SaaS platform with presence in NAM, EMEA and APAC. We're valued at $2B and drive around $2.5M in sales. As a demand gen team we have about ~$12M in program spend, so I'd say the tool is suitable for a scaling mid-market/enterprise brand that's focused on ROI, efficiency and scaling. I'm not sure who Alyce is not suitable for to be honest, I can only speak from my experience using it in my current role. I imagine it's not suitable for a company whose tech stack cannot integrate with Alyce.

Incentivized

When a new lead arrives I can insert it in the right cadence, I can create a personal template with the various steps, attach documents. It can improve by giving the possibility of changing the email address of the prospect (it happens when the email is wrong) but it does not change it and the procedure is long

Incentivized

• Alyce's dynamic features empower users to tailor gifts for specific campaigns, enhancing targeting precision.
• Alyce's evolving product roadmap promises continuous innovation, keeping users at the forefront of personalized engagement strategies.
• Alyce's integrations with CRM systems streamline workflows, ensuring a seamless user experience.
• Users appreciate the platform's commitment to sustainability, aligning their outreach efforts with eco-friendly practices.

Incentivized

• The use of cadences allows my team to quickly process calls that have been prequalified by our filters in Salesforce
• The live call coaching with "drop in" capability has been useful for quality checking the calls, while allowing us to steer a call in a particular direction if necessary

Incentivized

• Integration with Calendly and making it so BDRs can link their AE's calendars and still send gifts
• A dark mode on the site would be greatly appreciated
• Definitely could use a little more variety in gifts available

Incentivized

• Calendaring -- specifically ensuring credit is properly aligned when trying to calendar for sellers as a BDR -- even when using a booking/ calendar availability link (a seller's link -- this is the trouble spot from what I recall and why we can't use some of the helpful link scheduling tools in our org).
• Would love to set up some report automation on the management side -- where specific things could be sent to me (e.g., I would love to set up a report that would auto-populate to show how many dials were completed during a power-hour/blitz period that would hit my alerts in the UI or be sent to email/Slack automatically).
• A manager-specific view/home screen would be nice but not essential.

Incentivized

The renewal really depends on who the client is. SalesLoft works for some clients better than others.

Incentivized

SalesLoft is a fantastic product that will be extremely helpful to any Sales Rep looking to organize their information and stay one step ahead. While it has its shares of quirks and bugs it proves to be an awesome tool for anyone that is in the sales industry.

Incentivized

great support team

Incentivized

must invest time and effort in define the best way to integration with Salesforce in order to get data visualization

Incentivized

The main difference between Alyce and Sendoso's use at RingCentral is Alyce is more reliable and gets better meetings set. Sendoso is more of a confirmation for the meeting the very next day. More employees at RingCentral have access to Alyce and not Sendoso. Alyce is the better application and everyone loves it.

Incentivized

We switched from InsideSales Playbooks to SalesLoft. Salesloft is much easier to use and more intuitive. We had previously used Inside SalesPlaybooks before they changed their name just so we had the powerdialer plug in in Salesforce then tried implementing PlayBooks and it was a bit cumbersome and not intuitive. We evaluated a few others but SalesLoft was the best choice!

Incentivized

• Alyce has helped me lure in prospects that didn't respond to any other activity, catching last chance/lost cause meetings
• Out of 10 door opening gifting emails I sent out with the sole purpose of booking a meeting, I got a booking. 10% booking rate off emails is great!

Incentivized

• Our sales activities are very predictable and we know how much effort to focus on certain leads.
• SalesLoft also gives us supporting metrics for individual productivity - we use activity metrics to supplement attainment metrics.
• Our SDRs have a much wider reach and can process more leads which saves them time and keeps them targeted on the best leads.

Incentivized