Amadeus Cloud Property Management vs. Cvent Passkey

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amadeus Cloud Property Management
Score 9.0 out of 10
N/A
Global IT company Amadeus offers their PMS system, the Amadeus Property Management platform, a cloud-based hotel management system oriented towards the needs of larger multi-site hotel chains.N/A
Cvent Passkey
Score 8.3 out of 10
N/A
Cvent Passkey streamlines and automates meeting and event bookings for hotels, DMOs, and venues—creating valuable upsell opportunities. Event planners benefit from a centralized room block and reservation management system, and hotels can promote room upgrades, extended stays, and other amenities to group guests.N/A
Pricing
Amadeus Cloud Property ManagementCvent Passkey
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Amadeus Cloud Property ManagementCvent Passkey
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Amadeus Cloud Property ManagementCvent Passkey
Top Pros

No answers on this topic

Top Cons

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Best Alternatives
Amadeus Cloud Property ManagementCvent Passkey
Small Businesses

No answers on this topic

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Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amadeus Cloud Property ManagementCvent Passkey
Likelihood to Recommend
-
(0 ratings)
8.6
(29 ratings)
Usability
-
(0 ratings)
6.4
(1 ratings)
Support Rating
-
(0 ratings)
8.1
(19 ratings)
User Testimonials
Amadeus Cloud Property ManagementCvent Passkey
Likelihood to Recommend
Amadeus IT Group
No answers on this topic
Cvent
Cvent Passkey is a great tool for large events using multiple hotels. It allows attendees the ability to see inventory in real-time and place reservations. Since it is accessible 24/7 not only can attendees place reservations at their convenience but planners are also able to check pick-up and or run reports when their schedule allows.
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Pros
Amadeus IT Group
No answers on this topic
Cvent
  • Streamline the rooming list process
  • Gives clients 24 hour access to their rooming lists
  • Gives time back to vendors from not having to send updated rooming lists
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Cons
Amadeus IT Group
No answers on this topic
Cvent
  • The support center for administrators (GroupMax) and the dashboard could be better. Good for beginnings, but there is a lack of detail for more advanced users.
  • The process of building a booking site could be easier/more streamlined. We sometimes have to hunt around to find where to edit information.
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Usability
Amadeus IT Group
No answers on this topic
Cvent
I think it could be improved upon slightly, a little more intuitive and user friendly, but generally speaking, it’s already pretty good
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Support Rating
Amadeus IT Group
No answers on this topic
Cvent
I have not had any issues with Passkey where I needed help from the support team. The Cvent Community has been a great spot to ask questions regarding Passkey and get the answers that I needed. I think that Cvent Community has hundreds of people that have had years of experience using these different products and when I have questions, they have usually been asked in the past.
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Alternatives Considered
Amadeus IT Group
No answers on this topic
Cvent
We haven't used any other options. We used to manage everything manually, which sucked up hundreds of hours of our employee's time and cause frustrations among some of our high profile clients who wanted to make their bookings or manage their trip on their own off-hours time instead of having to reach our employees during booking hours. They are then also able to edit their reservation and receive confirmation numbers without having to go through us. With all of the GDPR issues occurring, it's also solving a lot of trouble of collecting information and properly managing it.
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Return on Investment
Amadeus IT Group
No answers on this topic
Cvent
  • Positive ROI: Credit Card information is easily collected for the hotel.
  • Negative ROI: It was harder for us planners to track the changes.
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ScreenShots

Cvent Passkey Screenshots

Screenshot of Updated Passkey Home PageScreenshot of Passkey By the NumbersScreenshot of Passkey TestimonialScreenshot of Unified Experience