What users are saying about

Amazon Chime

14 Ratings

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Top Rated
735 Ratings

Amazon Chime

14 Ratings
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Score 7 out of 101

Confluence<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
735 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Add comparison

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Confluence

Confluence is great at democratizing content creation, managing short projects or activities, and distributing content to a large audience. It falls down due to the lack of a content creation work flow, content findability, and viewing/editing Word/Excel documents within the platform.
No photo available

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.3
Confluence
High quality audio
Amazon Chime
9.0
Confluence
High quality video
Amazon Chime
8.7
Confluence
Low bandwidth requirements
Amazon Chime
5.0
Confluence
Mobile support
Amazon Chime
6.5
Confluence

Screen Sharing

Amazon Chime
6.0
Confluence
Desktop sharing
Amazon Chime
6.0
Confluence

Online Meetings / Events

Amazon Chime
7.7
Confluence
Calendar integration
Amazon Chime
6.0
Confluence
Meeting initiation
Amazon Chime
8.3
Confluence
Record meetings / events
Amazon Chime
8.5
Confluence
Slideshows
Amazon Chime
8.0
Confluence

Online Events Collaboration

Amazon Chime
8.5
Confluence
Live chat
Amazon Chime
9.0
Confluence
Q&A
Amazon Chime
8.0
Confluence

Online Events Security

Amazon Chime
9.0
Confluence
Participant roles & permissions
Amazon Chime
9.0
Confluence

Project Management

Amazon Chime
Confluence
7.3
Task Management
Amazon Chime
Confluence
7.3
Gantt Charts
Amazon Chime
Confluence
7.3
Scheduling
Amazon Chime
Confluence
7.1
Workflow Automation
Amazon Chime
Confluence
7.6
Mobile Access
Amazon Chime
Confluence
7.0
Search
Amazon Chime
Confluence
7.2
Visual planning tools
Amazon Chime
Confluence
7.6

Communication

Amazon Chime
Confluence
7.8
Chat
Amazon Chime
Confluence
6.5
Notifications
Amazon Chime
Confluence
7.9
Discussions
Amazon Chime
Confluence
8.2
Surveys
Amazon Chime
Confluence
7.3
Internal knowledgebase
Amazon Chime
Confluence
8.9
Integrates with GoToMeeting
Amazon Chime
Confluence
6.0
Integrates with Gmail and Google Hangouts
Amazon Chime
Confluence
8.5
Integrates with Outlook
Amazon Chime
Confluence
8.9

File Sharing & Management

Amazon Chime
Confluence
8.2
Versioning
Amazon Chime
Confluence
9.1
Video files
Amazon Chime
Confluence
7.4
Audio files
Amazon Chime
Confluence
8.1
Document collaboration
Amazon Chime
Confluence
8.3
Access control
Amazon Chime
Confluence
8.3
Advanced security features
Amazon Chime
Confluence
8.1
Integrates with Google Drive
Amazon Chime
Confluence
7.6
Device sync
Amazon Chime
Confluence
8.3

Pros

  • Connecting via the computer - this easy and so simple, just a couple of clicks.
  • Using multiple technologies - Amazon Chime also allows you to use a phone for dial-in audio. I enjoy this as my computer microphone and speakers are not the best sometimes.
  • Scheduling meetings - this is such an easy function for one time meetings or recurring.
Perry Hahn profile photo
  • Collaboration. Confluence allows our entire organization to collaborate together. Instead of storing files and documents in folders, Confluence stores the files including versions, allows comments and context to be added, assigns permissions, and tracks workflows all in one place.
  • Organization. Confluence is great at keeping everything organized. Assuming you set up your structure properly, it is easy to find your place in Confluence. Furthermore, the search engine allows you to search the entire instance for information.
  • Notification. Confluence sends email notifications when you are referenced by someone else, assigned a duty, or any change is made to a page or group that you are subscribed to.
Chris Snelling, CFA profile photo

Cons

  • Amazon Chime can be invasive as it pops up on your computer one minute or so before your meeting time.
  • Screen sharing - this isn't a real con as the screen sharing is great, it's at times just really small and hard to view when there are a handful of people on the call.
  • Log in - this can sometimes be a challenge but [it's] not too bad.
Perry Hahn profile photo
  • Atlassian is not intuitive for the user. Several of our staff who have not received training on the platform find that it is not user-friendly.
  • Posting on Atlassian can also take more time than expected due to the plethora of options available.
  • Atlassian Confluence does not always look the same in different internet browsers. In talking with a co-worker, he told me it works best on Chrome. My computer has IE and Chrome, so I have to be sure I am using Chrome when I log into Confluence.
Alexandria Alvarez Gerbasi profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Confluence10.0
Based on 15 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA profile photo

Usability

No score
No answers yet
No answers on this topic
Confluence9.2
Based on 4 answers
It's overall pretty straightforward and intuitive. You get a simple editing window that presents a live view of your formatted document, plus a toolbar for formatting options. If you're familiar with any word processing program (Google Docs, Word, etc) you should be able to master Confluence without much (if any) difficulty.
Sean Scott profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Confluence10.0
Based on 2 answers
It is always on, always ready. It is very adaptable and reliable.
No photo available

Performance

No score
No answers yet
No answers on this topic
Confluence10.0
Based on 1 answer
Pages load quickly. If something closes abruptly (such as the browser), it lets us know when work needs to be reviewed/saved/deleted to avoid any unintentional overrides.
No photo available

Support

No score
No answers yet
No answers on this topic
Confluence8.1
Based on 3 answers
I have not had a lot of support experiences with Atlassian, but of the few I have, I wasn't very satisfied with the results. I found that multiple people would respond to the issue at various stages, requiring re-communication (even though the support system stores everything and shows it to both them and you). Often responses came at odd hours, resulting in 24+ hour turnaround on basic responses, even if you respond right away. Support often asks you to do things which require downtime, and don't seem sympathetic if your organization requires that downtime to be done off-hours. This makes it difficult to resolve issues in a timely manner, if at all.I must note that I have not opened a support incident with them in close to 2 years, and it's my understanding from colleagues that there has been much improvement. My comments and ratings reflect my older experiences.
Brian Scholer profile photo

Implementation

No score
No answers yet
No answers on this topic
Confluence9.0
Based on 1 answer
Great process overall
No photo available

Alternatives Considered

Chime and Biba are interchangeable to me, both accomplish the same task. We have transitioned to Chime as it was created by Amazon and we support Amazon, so it was an easy decision for us. I do enjoy Chime more as it just seems to work effortlessly. I would recommend it to all.
Perry Hahn profile photo
We were using MS SharePoint which was integrated with TFS for managing our developer workflow and it was quite clunky. We had to be signed into the VPN to access any of it and it relied upon Internet Explorer for access. It felt slow and sometimes you could use other browsers and sometimes you couldn't. We have also moved to VSTS, Confluence, and TestRail; and things are much more usable and better documented.
Clay Horste profile photo

Scalability

No score
No answers yet
No answers on this topic
Confluence10.0
Based on 1 answer
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
No photo available

Return on Investment

  • Positive - easy communication with the chat room feature for all teams (15+) throughout our campus.
  • Positive - user-friendly and easy to navigate so we weren't hindered with the transition.
  • Positive - Amazon Chime allows you to call in via the phone if a computer is not available. We are always on the go and phones are all that are available.
Perry Hahn profile photo
  • We spend less time looking for documentation.
  • Our documentation for audits is much more complete and less cumbersome.
  • We are able to move more information into the cloud and reduce local server maintenance load.
Clay Horste profile photo

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Confluence

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details