What users are saying about

Amazon Chime

14 Ratings

Amazon Chime

14 Ratings
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Score 7 out of 101

Avaya Communicator

11 Ratings
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Score 6.8 out of 101

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Likelihood to Recommend

Amazon Chime

Because of the consistent and unending inconveniences and difficulties we have had with Amazon Chime, I am not likely at all to ever recommend this solution. Having a call/meeting software solution is essential to our sales cycle because most of our meetings have to happen through a computer, and if this solution is weak then it negatively effects everything. Our prospects have had a lot of difficulty connecting to calls and some meetings have been canceled altogether because of this.
Shane Finnegan profile photo

Avaya Communicator

I like that Avaya Communicator allows me to dial numbers directly from the screen by clicking on them. It helps me to work faster and smarter. However, Avaya Communicator crashes several times per day and the amount of clicks it takes to relaunch is a time suck
Nikkii Kashub profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.3
Avaya Communicator
High quality audio
Amazon Chime
9.0
Avaya Communicator
High quality video
Amazon Chime
8.7
Avaya Communicator
Low bandwidth requirements
Amazon Chime
5.0
Avaya Communicator
Mobile support
Amazon Chime
6.5
Avaya Communicator

Screen Sharing

Amazon Chime
6.0
Avaya Communicator
Desktop sharing
Amazon Chime
6.0
Avaya Communicator

Online Meetings / Events

Amazon Chime
7.7
Avaya Communicator
Calendar integration
Amazon Chime
6.0
Avaya Communicator
Meeting initiation
Amazon Chime
8.3
Avaya Communicator
Record meetings / events
Amazon Chime
8.5
Avaya Communicator
Slideshows
Amazon Chime
8.0
Avaya Communicator

Online Events Collaboration

Amazon Chime
8.5
Avaya Communicator
Live chat
Amazon Chime
9.0
Avaya Communicator
Q&A
Amazon Chime
8.0
Avaya Communicator

Online Events Security

Amazon Chime
9.0
Avaya Communicator
Participant roles & permissions
Amazon Chime
9.0
Avaya Communicator

Project Management

Amazon Chime
Avaya Communicator
7.0
Workflow Automation
Amazon Chime
Avaya Communicator
7.0
Mobile Access
Amazon Chime
Avaya Communicator
7.0

Communication

Amazon Chime
Avaya Communicator
7.0
Chat
Amazon Chime
Avaya Communicator
7.0
Notifications
Amazon Chime
Avaya Communicator
7.0
Discussions
Amazon Chime
Avaya Communicator
7.0
Integrates with GoToMeeting
Amazon Chime
Avaya Communicator
7.0
Integrates with Gmail and Google Hangouts
Amazon Chime
Avaya Communicator
7.0

Pros

  • One of the few things that Amazon Chime does well is scheduling calls with Gmail. It's pretty easy to do.
  • Another thing Amazon Chime does will is basic functions like muting and unmuting the mic and screensharing.
Shane Finnegan profile photo
  • Quick click to dial
  • Integrated will all phone numbers that appear on my computer (email, websites, google searches, Salesforce, etc.)
Nikkii Kashub profile photo

Cons

  • Amazon Chime is not user friendly. People who we have meetings with who have never used Amazon Chime regularly have difficulty connecting to the call, especially if the call is international.
  • You have to download Amazon Chime to share your screen. When we need our prospects to share their screen for a product training, asking them to download a meeting software is awkward and not smooth.
Shane Finnegan profile photo
  • Avaya Communicator crashes several times per day
  • By default, Avaya Communicator dials on speakerphone so I always have to switch to my head set. This is very annoying when making 30+ calls per day.
Nikkii Kashub profile photo

Alternatives Considered

I have used GoToMeeting, which is a major competitor to Amazon Chime, and I can confidently say that GoToMeeting is literally ten times better. We rarely have any of the issues with GoToMeeting that we do with Amazon Chime. I highly recommend GoToMeeting over Amazon Chime because your meetings and demos will go much smoother and the user interface is much cleaner.
Shane Finnegan profile photo
No answers on this topic

Return on Investment

  • Amazon Chime has been an incredibly cost effective way to add video and conference line services (with screen sharing) to our day to day operations because we have an account for free for being Vonage customers.
  • A pro account only costs $15 a month, and you only need one pro account for a small office. If others in your organization need to join, all you need is a basic account to join. You need a pro account in order to launch and administer meetings.
Emma McCarthy profile photo
  • By reducing human error and making it faster to dial numbers I can get more work done.
Nikkii Kashub profile photo

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Avaya Communicator

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details