What users are saying about
16 Ratings
16 Ratings
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Score 7 out of 101
13 Ratings
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Score 7.8 out of 101

Likelihood to Recommend

Amazon Chime

I would LOVE to be able to recommend Amazon Chime but as an enterprise solution is simply is not there. It is perfect for small business or office settings who do not rely on conferencing as a major function of their business. If your organization is constantly relying on conferencing there are other market leaders. Amazon is a leader in so many ways, [with] conferencing they are still playing catch up, but they will get there.
Jesse Bickel, MS - PMP profile photo

Avaya Communicator

Small, Medium or Large enterprise - You need Avaya to know its true power and efficient communication. The extreme ease of use just drives the large up-front cost down in terms of effort required. Might not be ideal for really small enterprises because of the large up-front costs.
No photo available

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.9
Avaya Communicator
High quality audio
Amazon Chime
8.6
Avaya Communicator
High quality video
Amazon Chime
8.5
Avaya Communicator
Low bandwidth requirements
Amazon Chime
7.0
Avaya Communicator
Mobile support
Amazon Chime
7.6
Avaya Communicator

Screen Sharing

Amazon Chime
7.6
Avaya Communicator
Desktop sharing
Amazon Chime
7.6
Avaya Communicator
Whiteboards
Amazon Chime
7.5
Avaya Communicator

Online Meetings / Events

Amazon Chime
7.6
Avaya Communicator
Calendar integration
Amazon Chime
7.0
Avaya Communicator
Meeting initiation
Amazon Chime
7.8
Avaya Communicator
Integrates with social media
Amazon Chime
7.5
Avaya Communicator
Record meetings / events
Amazon Chime
8.0
Avaya Communicator
Slideshows
Amazon Chime
7.7
Avaya Communicator

Online Events Collaboration

Amazon Chime
7.1
Avaya Communicator
Live chat
Amazon Chime
8.0
Avaya Communicator
Audience polling
Amazon Chime
6.5
Avaya Communicator
Q&A
Amazon Chime
7.0
Avaya Communicator

Online Events Security

Amazon Chime
7.2
Avaya Communicator
User authentication
Amazon Chime
7.5
Avaya Communicator
Participant roles & permissions
Amazon Chime
7.7
Avaya Communicator
Confidential attendee list
Amazon Chime
6.5
Avaya Communicator

Project Management

Amazon Chime
Avaya Communicator
7.0
Scheduling
Amazon Chime
Avaya Communicator
7.0
Workflow Automation
Amazon Chime
Avaya Communicator
7.0
Mobile Access
Amazon Chime
Avaya Communicator
7.0

Communication

Amazon Chime
Avaya Communicator
7.8
Chat
Amazon Chime
Avaya Communicator
8.3
Notifications
Amazon Chime
Avaya Communicator
8.3
Discussions
Amazon Chime
Avaya Communicator
8.3
Internal knowledgebase
Amazon Chime
Avaya Communicator
8.0
Integrates with GoToMeeting
Amazon Chime
Avaya Communicator
7.0
Integrates with Gmail and Google Hangouts
Amazon Chime
Avaya Communicator
7.0

File Sharing & Management

Amazon Chime
Avaya Communicator
8.0
Video files
Amazon Chime
Avaya Communicator
8.0
Audio files
Amazon Chime
Avaya Communicator
8.0
Document collaboration
Amazon Chime
Avaya Communicator
8.0
Access control
Amazon Chime
Avaya Communicator
8.0

Pros

Amazon Chime

  • The one thing Amazon Chime has going for it is it is backed by its top tier web services platform. Amazon Chime may not have the market share yet, but it has the visibility and commitment from its development teams to be a mainstay in conferencing for the foreseeable future.
  • Amazon Chime offered a very easy to use interface that is friendly not only through the desktop application but the web and mobile interfaces.
  • Amazon Chime offers a variety of ways to allow first-time users to join meetings. Either through standard invites and meeting ID's etc. It is easy to get new people, customers or first time/one time users involved, collaborating and contributing.
Jesse Bickel, MS - PMP profile photo

Avaya Communicator

  • Super simple to set up and get it running.
  • Powerful and packed with a ton of and tools I have yet to see in the competitors.
  • Automated attendants, caller ID, automatic callback and many more features which are extremely useful.
No photo available

Cons

Amazon Chime

  • Amazon Chime can be invasive as it pops up on your computer one minute or so before your meeting time.
  • Screen sharing - this isn't a real con as the screen sharing is great, it's at times just really small and hard to view when there are a handful of people on the call.
  • Log in - this can sometimes be a challenge but [it's] not too bad.
Perry Hahn profile photo

Avaya Communicator

  • Honestly we haven't seen anything wrong with our Avaya communicator product.
  • Maybe lower cost per user would be better going forward but that's not a con for the service it provides.
No photo available

Alternatives Considered

Amazon Chime

Chime and Biba are interchangeable to me, both accomplish the same task. We have transitioned to Chime as it was created by Amazon and we support Amazon, so it was an easy decision for us. I do enjoy Chime more as it just seems to work effortlessly. I would recommend it to all.
Perry Hahn profile photo

Avaya Communicator

No photo available

Return on Investment

Amazon Chime

  • We use the free version, and we benefit from better access to discussions with prospective hires which can lead to increase win percentage.
No photo available

Avaya Communicator

  • It's been positive and totally worth the investment.
No photo available

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Avaya Communicator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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