What users are saying about
16 Ratings
16 Ratings
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Score 7 out of 101
11 Ratings
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Score 7.4 out of 101

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Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Avaya Communicator

Small, Medium or Large enterprise - You need Avaya to know its true power and efficient communication. The extreme ease of use just drives the large up-front cost down in terms of effort required. Might not be ideal for really small enterprises because of the large up-front costs.
No photo available

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.9
Avaya Communicator
High quality audio
Amazon Chime
8.7
Avaya Communicator
High quality video
Amazon Chime
8.5
Avaya Communicator
Low bandwidth requirements
Amazon Chime
6.8
Avaya Communicator
Mobile support
Amazon Chime
7.6
Avaya Communicator

Screen Sharing

Amazon Chime
7.6
Avaya Communicator
Desktop sharing
Amazon Chime
7.6
Avaya Communicator
Whiteboards
Amazon Chime
7.5
Avaya Communicator

Online Meetings / Events

Amazon Chime
7.6
Avaya Communicator
Calendar integration
Amazon Chime
6.8
Avaya Communicator
Meeting initiation
Amazon Chime
7.8
Avaya Communicator
Integrates with social media
Amazon Chime
7.5
Avaya Communicator
Record meetings / events
Amazon Chime
8.0
Avaya Communicator
Slideshows
Amazon Chime
7.7
Avaya Communicator

Online Events Collaboration

Amazon Chime
7.2
Avaya Communicator
Live chat
Amazon Chime
8.0
Avaya Communicator
Audience polling
Amazon Chime
6.5
Avaya Communicator
Q&A
Amazon Chime
7.0
Avaya Communicator

Online Events Security

Amazon Chime
7.2
Avaya Communicator
User authentication
Amazon Chime
7.5
Avaya Communicator
Participant roles & permissions
Amazon Chime
7.7
Avaya Communicator
Confidential attendee list
Amazon Chime
6.5
Avaya Communicator

Project Management

Amazon Chime
Avaya Communicator
7.0
Scheduling
Amazon Chime
Avaya Communicator
7.0
Workflow Automation
Amazon Chime
Avaya Communicator
7.0
Mobile Access
Amazon Chime
Avaya Communicator
7.0

Communication

Amazon Chime
Avaya Communicator
7.7
Chat
Amazon Chime
Avaya Communicator
8.1
Notifications
Amazon Chime
Avaya Communicator
8.1
Discussions
Amazon Chime
Avaya Communicator
8.1
Internal knowledgebase
Amazon Chime
Avaya Communicator
8.0
Integrates with GoToMeeting
Amazon Chime
Avaya Communicator
7.0
Integrates with Gmail and Google Hangouts
Amazon Chime
Avaya Communicator
7.0

File Sharing & Management

Amazon Chime
Avaya Communicator
8.0
Video files
Amazon Chime
Avaya Communicator
8.0
Audio files
Amazon Chime
Avaya Communicator
8.0
Document collaboration
Amazon Chime
Avaya Communicator
8.0
Access control
Amazon Chime
Avaya Communicator
8.0

Pros

  • Great call quality! The conference line is crystal clear.
  • Strong video quality. We've never had problems with the video conference feed cutting out.
  • The app is pretty user friendly and easy to use.
  • Easy to send invites and to give teammates the ability to schedule calls/video conferences on behalf of another account.
Emma McCarthy profile photo
  • Super simple to set up and get it running.
  • Powerful and packed with a ton of and tools I have yet to see in the competitors.
  • Automated attendants, caller ID, automatic callback and many more features which are extremely useful.
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Cons

  • Amazon Chime does have a feature to chat within the conference room with the audience but does not offer the function to select a specific user and private chat them. This could pose some issues when trying to ask questions to the presenter but not wanting it to be public. If this function exists, it's not easily identified.
  • It would be very beneficial for Amazon Chime to be an industry leader in allowing cross-platform integration without full software downloads. It would be nice to be able to see one of these major companies allow to join through any platform such as Microsoft Teams, Slack, WebEx etc.
  • Amazon Chime could afford to develop some additional plugins to allow users to quickly escalate into a conference. Such as Teams plugin or connector, Microsoft Outlook or even apple!
Jesse Bickel, MS - PMP profile photo
  • Honestly we haven't seen anything wrong with our Avaya communicator product.
  • Maybe lower cost per user would be better going forward but that's not a con for the service it provides.
No photo available

Alternatives Considered

AWS Chime is very comparable to Zoom meeting. Monthly costs are usually cheaper but are variable and can fluctuate. Reporting on AWS Chime is great but needs some additional back-end set-up that could be cumbersome. Overall... ease, quality, look and set-up is very easy. Equipment required, quality and cost is what makes this a great product.
No photo available
No photo available

Return on Investment

  • Cost is very comparable to Zoom meeting, can even be cheaper per month depending on use
  • Most cost-effective product on the market
No photo available
  • It's been positive and totally worth the investment.
No photo available

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Avaya Communicator

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details